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I need an energetic, entry-level customer service rep who can turn inbound and outbound calls into confirmed appointments for my health-care company. Your core window will be 1 p.m. – 9 p.m. (eight hours with the usual breaks), so a reliable high-speed internet connection and a quiet workspace are essential for clear, fluent-English conversations. What you’ll be doing • Setting up appointments with new and existing patients • Handling basic questions about our services and coverage • Following up with undecided callers until they book Success here is measured by the number of kept appointments, so a friendly tone mixed with genuine sales drive is crucial. You should already be comfortable using a web-based dialer or VoIP platform and keeping notes in a simple CRM; if you’ve never worked in health care before, that’s fine—I’ll supply scripts, product knowledge, and compliance guidelines on day one. If you’re ready to own a daily call target, think on your feet, and represent our brand with warmth and professionalism, I’d love to hear from you.
Project ID: 40367111
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Active 18 days ago
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29 freelancers are bidding on average $6 USD/hour for this job

Hi, Thanks for posting. I would like to work on this project. Let me tell you a little about my experience. Experience: Barclays Bank UK. British Council Verizon Telecom Sprint Telecom Expedia travel Tech Support I have sales and customer service along with backend administrator experience. Let's connect if that rings a bell. Thanks
$8 USD in 40 days
5.5
5.5

Hi, I have experience handling inbound and outbound calls, setting appointments, and maintaining a professional yet friendly tone that helps convert conversations into confirmed bookings. I’m fluent in English, comfortable working with web‑based dialers and VoIP platforms, and able to keep accurate notes in a CRM to track patient interactions. I’m reliable with a stable internet connection and a quiet workspace, and I can commit to the 1 p.m. – 9 p.m. window you’ve outlined. I’m confident in following scripts, adapting to compliance guidelines, and thinking on my feet to engage undecided callers until they book. I’d be glad to start right away and bring the energy and professionalism needed to help your health‑care company increase kept appointments and strengthen patient relationships. Best regards, Jessica
$8 USD in 40 days
3.6
3.6

Dear [Hiring Manager], I am writing to express my enthusiastic interest in the Healthcare Appointment-Setting Representative position. With a strong background in professional communication and a results-driven mindset, I am confident in my ability to turn every inbound and outbound call into a successful appointment for your team. I thrive in fast-paced environments and am fully prepared to own my daily call targets. I pride myself on maintaining a warm, friendly tone while utilizing a genuine sales drive to guide patients toward booking. I am highly proficient with VoIP platforms and CRM systems, ensuring that every interaction is documented with precision. Furthermore, I have a dedicated, quiet workspace and a high-speed internet connection, making me fully available to deliver high-quality service during the 1 p.m. – 9 p.m. window. I am eager to apply your scripts and compliance guidelines to represent your brand with the utmost professionalism. Thank you for your time and consideration. Best regards, RUBEL UDDIN Healthcare Appointment-Setting Rep
$5 USD in 40 days
3.8
3.8

Hello, I’m excited to apply for this role as a customer service representative for your healthcare company. I bring strong communication skills, a friendly and persuasive tone, and a results-driven mindset that aligns perfectly with your goal of converting calls into confirmed appointments. I’m comfortable handling both inbound and outbound calls, responding to inquiries clearly, and following up with potential clients to ensure they book and keep their appointments. I understand that success in this role is measured by performance, and I’m confident in my ability to meet and exceed daily call and booking targets. I have experience working with web based dialers/VoIP systems and maintaining accurate records in CRM platforms, ensuring every interaction is tracked and followed up effectively. I also have a quiet workspace, reliable high speed internet, and I’m available to work fully within your required 1 p.m. to 9 p.m. schedule. While I may be new to the healthcare space, I’m a fast learner and ready to quickly adapt to your scripts, services, and compliance requirements. I take pride in representing brands professionally while maintaining a warm and engaging approach with clients. I’d love the opportunity to contribute to your team and help drive consistent appointment bookings. Best regards, Esiso Lisa
$4 USD in 40 days
2.7
2.7

Dear Hiring Manager, I’m excited to apply for this role and support your team in turning calls into confirmed appointments. I have experience handling customer calls, follow-ups, and administrative support, where clear communication and consistency are key. I’m comfortable speaking with different types of clients, answering questions confidently, and guiding conversations toward a clear outcome, booking and confirming appointments. Here’s how I’ll contribute: Appointment setting: Engaging callers with a friendly, confident tone and guiding them toward booking Follow-ups: Reaching out to undecided leads and keeping them engaged until they commit Customer support: Answering basic questions clearly while maintaining professionalism Accurate CRM updates: Logging calls and notes so nothing is missed I’m comfortable using VoIP systems and CRM tools, and I work well with scripts while still sounding natural and conversational. I also understand that success in this role depends on consistency and results, and I’m ready to meet daily targets. I have a quiet workspace, stable high-speed internet, and I’m fully available for the 1 p.m. - 9 p.m. schedule. I’m ready to start immediately and grow with your team long-term. Best regards, Mabel
$4 USD in 40 days
2.3
2.3

Hello there, Your project immediately stood out because it aligns perfectly with what I do best turning conversations into confirmed, high-quality appointments. With a solid background in customer communication, sales handling, and healthcare-related workflows, I bring both empathy and performance to every call. I have hands-on experience managing inbound and outbound calls, handling objections smoothly, and following up persistently without sounding pushy—ensuring prospects feel understood and confident enough to book. My approach combines a warm, professional tone with a results-driven mindset, which directly supports your key metric: kept appointments, not just booked ones. I’m fully comfortable working with VoIP systems, web-based dialers, and CRM tools, ensuring accurate note-taking and seamless tracking of each lead. My environment is quiet, my internet is stable, and I’m fully available for your required 1 p.m. – 9 p.m. shift with consistency and focus. What sets me apart is my ability to think on my feet while still following scripts and compliance guidelines precisely—especially important in healthcare communication. I don’t just make calls; I build trust, handle concerns, and guide patients toward taking action. If you're looking for someone reliable, persuasive, and genuinely invested in your growth, I’m ready to hit your daily targets and exceed them. Best wishes, Dr DOHA RADWAN
$5 USD in 40 days
0.0
0.0

I bring real experience in medical sales and patient communication, with a strong ability to convert calls into confirmed appointments. I focus on building trust, handling objections, and following up effectively to ensure high booking and show-up rates. I’m comfortable with CRM systems, VoIP tools, and working within structured scripts while keeping conversations natural and engaging. I’m fully committed to achieving daily targets and delivering measurable results.
$5 USD in 40 days
0.0
0.0

꧁♥︎ Appointment setter ♥︎꧂ I can help turn inbound and outbound calls into confirmed healthcare appointments with a friendly, professional tone and steady follow-up. I’m comfortable working from scripts, using a web dialer or VoIP, and keeping clean CRM notes, so I can stay organized while focusing on kept appointments. My approach is simple: listen quickly, answer basic questions clearly, handle objections calmly, and move each caller toward booking without sounding pushy. I’ve handled similar customer-facing and phone-based support work, and I work best with clear targets, reliable communication, and a structured call flow. Best regards.
$19 USD in 40 days
0.0
0.0

With my years of education in the communication field, I’ve attained heights in this field. I’ve learned a lot and will definitely deliver well when handed this opportunity.
$8 USD in 40 days
0.0
0.0

Soy organizada, dinámica, responsable, me gusta hablar mucho, y puedo persuadir a clientes para que logren aceptar negocios
$5 USD in 40 days
0.0
0.0

Hi, I can start immediately and even do a short trial to prove my skills. I’m confident in handling inbound and outbound calls, answering patient questions, and converting leads into confirmed appointments. I have strong communication skills, a friendly tone, and I’m comfortable using CRM systems. I also have a healthcare background, which helps me understand and explain services clearly. I’m fully available for the 1 p.m. – 9 p.m. shift, with reliable internet and a quiet workspace. Looking forward to working with you. Best regards, Tabitha
$5 USD in 50 days
0.0
0.0

Hi, I’m Rachel—an experienced Telemarketing Specialist and Linguist with a strong background in managing both inbound and outbound campaigns for clients across the United States, United Kingdom, and New Zealand. With extensive hands-on experience across multiple industries, I bring a deep understanding of telemarketing strategies, customer engagement, and lead conversion tailored to diverse market needs. My expertise includes handling both B2C and B2B campaigns, most notably a UK-based financial campaign for a private pension company, where I engaged consumers to offer personal pension plans and assist with claims settlements from previous policies. In addition, I have successfully worked on campaigns within the healthcare and services sectors, including diabetic programs, HVAC, online pharmacies, workforce outsourcing, home improvement solutions, and internet fiber optics. Combining strong linguistic skills with proven telemarketing experience, I am highly adaptable, results-driven, and skilled in building rapport, qualifying leads, and delivering value-driven conversations. I am currently seeking opportunities to collaborate with clients where my skills align and where I can build long-term, mutually beneficial working relationships.
$6 USD in 40 days
0.0
0.0

Having worked both in healthcare and administrative support, I bring a unique blend of skills perfect for your appointment-setting role. My ability to provide exceptional patient care, handle phone calls and manage emails will be paramount in ensuring that patients feel welcomed, heard, and effectively guided towards booking an appointment. One key strength I've honed over my 4-year experience is my versatility, which enables me to adapt seamlessly to dynamic roles with precision and care—a skill that'll come handy in dealing with diverse potential patients and their unique scheduling needs. While in my nursing work medical documentation was vital, I also understand the importance of accurate note-taking in tracking patient appointments—something that'll be fundamental in the CRM use you mentioned. Drawing from my experience, I believe success is not just about meeting targets but also representing your brand with warmth and professionalism. My unwavering commitment to going above and beyond for every client I interact with aligns perfectly with this perspective. With me on your team, you're assured of a reliable problem solver and a positive voice that will not only set appointments, but also instill trust and confidence in your healthcare services. Let's get started on optimizing your appointment schedules!
$5 USD in 40 days
0.0
0.0

Hi Clinic Owner/Manager, If you’re looking for a Healthcare Virtual Assistant who can reduce your workload while improving patient flow and efficiency, I can help. I bring over 3 years of experience supporting healthcare providers with scheduling, insurance eligibility and benefits verification, referral management, and professional phone handling. I’ve worked extensively with EMR/EHR systems, ensuring accurate documentation and strict HIPAA compliance at all times. Beyond completing tasks, I focus on optimizing workflows—minimizing scheduling gaps, ensuring clean insurance verification, and creating a smoother experience for both patients and providers. What you can expect from me: -Organized and efficient scheduling management -Accurate and timely insurance verification -Clear, professional patient communication -Reliable, independent support with minimal supervision I understand how critical precision and communication are in healthcare, and I take that responsibility seriously. If you want someone dependable who can integrate quickly into your workflow and make an immediate impact, I’d be glad to support your team. Best regards, Calvin
$8 USD in 40 days
0.0
0.0

Hi there, I read your job post carefully, and I genuinely believe I can deliver the warm, persuasive caller experience your patients deserve. My name is Yamkela, and I’ve spent over six years talking to customers — solving problems, handling objections, and building enough trust in a single call to keep people engaged. Most recently I supported UK-based customers in busy contact centre campaigns, working with VoIP systems and CRM platforms daily while hitting call and resolution targets. I know what it feels like to pick up that hundredth call of the day and still sound like it’s your first. What I’ll bring to your team: ? A friendly, unhurried phone presence that puts patients at ease and moves them toward booking ? Comfortable with web-based dialers, call scripts, and CRM logging from day one ? Experienced handling follow-ups with undecided callers — I know how to re-engage without being pushy ? Fully available 1 PM – 9 PM with a quiet, dedicated workspace and stable internet ? Quick to absorb new product knowledge and compliance guidelines — healthcare is new to me, but professionalism isn’t Your patients are the reason your practice exists. I’ll treat every call like it matters — because it does. I’d love to connect and discuss how I can start contributing from day one. Please feel free to reach out! Best, Yamkela Ngcakaza +27 873 879 7893
$5 USD in 40 days
0.0
0.0

Hi, hope all is well with you. I'd like to express my interest in the Customer Service Representative role. I'm confident I can help convert calls into confirmed appointments, backed by my experience in handling calls and emails in a banking operation. I enjoy engaging with clients, following up on leads, and delivering a friendly and professional experience, which are keys to keeping appointments. I also have reliable internet and a quiet working environment for the required hours. I'm ready and excited to grow and learn the scripts and products so I can start contributing to your health-care company.
$5 USD in 40 days
0.0
0.0

Hi, I'm energetic, dependable, and genuinely enjoy talking to people — which is exactly what this role calls for. I'm ready to own a daily call target, represent your healthcare brand with warmth, and turn every conversation into a confirmed appointment. What I bring: • Available and fully committed to the 1 p.m. – 9 p.m. window with a quiet workspace and stable high-speed internet — no disruptions, no excuses. • Comfortable using web-based dialers, VoIP platforms, and CRM tools to log calls and track follow-ups accurately. • Natural, friendly English communication style — I know how to keep patients calm, informed, and confident enough to book. • Strong follow-up discipline — I don't let undecided callers fall through the cracks. I follow up until they commit or opt out. • Fast learner — I'm happy to absorb your scripts, compliance guidelines, and product knowledge from Day 1 and hit the ground running. I understand that in healthcare, trust matters as much as sales drive. I treat every caller with respect and patience while still keeping my eye on the appointment target. Success for me looks the same as it does for you — kept appointments, complete call notes, and a calendar that stays full. I'd love a quick intro call so you can hear my phone presence directly. Let's get started. Looking forward to working with you.
$7 USD in 40 days
0.0
0.0

Hi, I have over 6 years of experience in cold calling, appointment setting, and high-ticket sales, working across both B2B and B2C campaigns. I focus on building real conversations, qualifying leads properly, and turning them into booked appointments or closed deals. I’m comfortable handling both inbound and outbound communication, using CRMs like GoHighLevel, Airtable, Close. Looking forward to the opportunity to be part of your team. Best regards, Ali
$9 USD in 30 days
0.0
0.0

Hi, I’m interested in this role because it matches the kind of work I already do every day. I have over four years of experience in customer support and healthcare-related virtual assistance, and I currently support a Medicare broker with client follow-ups, appointment scheduling, CRM updates, and insurance-related coordination. I’m comfortable handling both inbound and outbound communication, answering basic service questions, and following up with undecided leads until they are ready to book. A big part of my work is making sure people feel comfortable, informed, and confident enough to take the next step. I’m also experienced with CRM systems, GoHighLevel, and web-based tools, so I’m used to keeping notes accurate, tracking follow-ups, and staying organized throughout the day. I understand that success in this role is not just about making calls, but about getting people to actually keep their appointments. Thank you for your time. I’d love the opportunity to speak with you.
$10 USD in 40 days
0.0
0.0

Pittsburgh, United States
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