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Project: Google Play Production “Item Not Found” – RevenueCat + Capacitor Overview I am facing a production-only billing issue during my first Google Play production release. Tech Stack Capacitor (Android) Google Play Billing (Subscriptions – SUBS) RevenueCat integrated First production release Current Situation Subscriptions work perfectly in: Internal Testing track Closed Testing track Product IDs are confirmed correct Subscription + Base Plan are ACTIVE in Play Console Pricing configured Countries configured Product correctly attached to Offering in RevenueCat Production Issue During Google Play production review, reviewer reports: “The item that you were attempting to purchase could not be found.” Products fail to load in production review environment only. Additional Context This is the first production release Uploaded directly to Production (skipped Open Testing) Same versionCode was used across tracks App got suspended after multiple rejections Cloud Pub/Sub showed permission issues (likely unrelated to product fetching) What I Need Root cause analysis of production-only product visibility issue Verification of: Play Console subscription setup Base plan configuration Track/versionCode configuration RevenueCat configuration Production artifact mapping Step-by-step fix plan to avoid future rejection
Projektin tunnus (ID): 40260511
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11 freelancerit tarjoavat keskimäärin ₹1 147 INR tätä projektia

As the developer with a robust history of building successful mobile applications, I believe I am the perfect fit to resolve your Google Play billing issue. Not only do I have vast experience with Capacitor (Android) and Google Play Billing, but also with RevenueCat integration - the exact tools you've currently employed. Throughout my career, I've consistently produced clean code and focused on delivering scalable, user-friendly solutions for clients. I am methodical and detail-oriented - excellent attributes when identifying the root cause of product visibility issues and configuring intricate setups like subscriptions, base plans, track/versionCode, and RevenueCat mappings. In addition to my technical competence, I bring a solution-driven mindset. For your project, my commitment is not only to analyze and fix the current situation but also to create a step-by-step plan that ensures future rejections are avoided. Let's get your first production release back on track together!
₹1 050 INR 2 päivässä
6,9
6,9

Hi, I can help resolve your production-only billing issue and ensure your Google Play subscriptions work flawlessly. With experience in Capacitor apps, RevenueCat, and Play Store subscriptions, I specialize in troubleshooting production-specific subscription issues. Approach: Audit Play Console subscription & Base Plan setup Verify track/versionCode mapping and production artifact configuration Review RevenueCat offerings and product links Identify root cause for “Item Not Found” in production Provide a step-by-step fix plan to prevent future rejections I’ve resolved similar production-only subscription issues for Android apps, ensuring smooth release and compliance with Play Store review. Ready to start immediately and guide you to a successful production launch.
₹1 050 INR 7 päivässä
4,7
4,7

As a seasoned software architect and developer with over 13 years of experience, I bring not only the technical skills necessary but also an innovative mindset that can resolve complex issues like the one you're experiencing with Google Play Billing. My expertise in Android development and software testing renders me capable to conduct a thorough root cause analysis for the production-only issue you're facing, such as the 'item not found' error during purchase. Moreover, my familiarity with the tech-stack on hand, including Capacitor and my proficiency using Google Play Billing and RevenueCat makes me uniquely positioned to identify any misconfigurations or other causes that have led to this unfortunate snag in your first production release. I understand that time and accuracy are of essence here, and I am confident in my ability to map out the steps to fix the issue while avoiding any future rejections. Additionally, I'm no stranger to dealing with critical issues like multiple rejections and suspension. Combining this with my excellent track record in providing 100% satisfying solutions by delivering what I promise every time, guarantees you a timely, efficient resolution that will restore your subscriptions functionality without any compromise in quality. So why don't we save some time and get this resolved right now? Let's hit the "Hire Me" button!
₹1 050 INR 7 päivässä
4,8
4,8

Hi, I can easily FIX your work IN 24 HOURS, DM me now to get started, PRICE NEGOTIABLE 100% Work satisfaction is provided
₹600 INR 1 päivässä
0,0
0,0

As someone who has been involved in mobile app development for over a decade, I have seen my fair share of billing-related issues. My comprehensive skill set includes deep knowledge in Android as well as Mobile App Development, particularly working with tools like Capacitor and Google Play Billing. I'm also familiar with key platforms like RevenueCat which is relevant to your project. Based on the issue you are facing, it's evident that a professional fix is necessary to solve both the production-only product visibility issue and the cloud Pub/Sub permission problem. My broad-ranging experience equips me not only to analyze the root cause effectively but also design a comprehensive fix plan to avoid future rejection. My goal in taking up this project is simple – to provide you with a solution that not only resolves the current billing problem but also ensures smooth-running operations moving forward. With my expertise and dedication to ensuring high-quality work, choosing me for this job guarantees an effective fix and an increased sense of security moving forward. Let's get your production up and running efficiently again!
₹1 750 INR 3 päivässä
0,0
0,0

I am a CS student and a Full-stack Developer with extensive experience in React Native, Capacitor, and RevenueCat integrations. I have also worked with Unity and C#, which helps me understand the low-level logic of mobile billing. Technical Analysis of Your Issue: Production Mapping: Since it works in Internal/Closed testing but fails in Production, the issue is likely due to the "Production" track not having a "fully processed" status or a mismatch in the RevenueCat Offering configuration for the specific Production build. Release Flow: Skipping Open Testing and uploading directly can cause Google's cached product metadata to fail during the initial review. Verification Plan: I will audit your Base Plan IDs, check the "Entitlements" mapping in RevenueCat, and ensure the Pub/Sub permissions are correctly set to prevent the suspension loop. I understand the frustration of Google Play rejections. I write clean code, work fast, and can help you resolve this "Item Not Found" error to get your app approved.
₹600 INR 7 päivässä
0,0
0,0

Hello, I’m SamreenCoders, a new freelancer on Freelancer.com and a professional Mobile App Developer specializing in high-performance Android and iOS application development. I build modern, scalable, and user-friendly mobile applications tailored to your business needs — focusing on smooth performance, clean UI/UX, security, and long-term scalability. Mobile App Development Expertise: • Android App Development • iOS App Development • Cross-Platform Apps (React Native) • Custom Business Apps • eCommerce Mobile Apps • CRM & SaaS Mobile Applications • API Integration & Backend Development • Firebase & Real-Time Database Integration • Payment Gateway Integration • App Store & Play Store Deployment I develop apps that are fast, secure, mobile-optimized, and designed to deliver an excellent user experience across all devices. Whether you need a startup MVP, a business automation app, or a full-featured enterprise solution, I can handle the project from concept to deployment. Although I’m new to Freelancer.com, I bring strong technical expertise, clean coding standards, and full dedication to delivering high-quality work on time. I would be happy to discuss your project requirements and start immediately. Best Regards, SamreenCoders
₹1 500 INR 1 päivässä
0,0
0,0

I have worked with google play billing integrating with revenuecat in one of my app. I can help you to fix your problem asap.
₹1 000 INR 1 päivässä
0,0
0,0

This is a classic Google Play production-only billing visibility issue — and it almost never comes from the code itself. When subscriptions work in internal/closed testing but fail in review with *“item not found”*, it typically means the Play Store backend cannot resolve the SKU for the production track reviewer account. That happens due to a mismatch between base plan availability, track publishing state, or how Play links the artifact to billing configuration (RevenueCat only exposes it). I’ll systematically verify: • Subscription + base plan publishing state (not just active — actually discoverable) • VersionCode track history & artifact promotion path • Play Console country + tester entitlement rules • License tester vs reviewer environment behavior • RevenueCat offering mapping vs Play product status • Cache propagation delay edge cases Google never documents You’ll get: 1. Exact root cause 2. Steps to fix this release 3. Checklist so future releases don’t get rejected again This type of rejection loops indefinitely unless fixed correctly — so I focus on identifying the real Play Store visibility problem rather than guessing. Can you confirm whether this artifact was ever promoted from an open testing track before production?
₹1 469,99 INR 2 päivässä
0,0
0,0

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