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Quiero que EspoCRM integre, de forma fluida y estable, dos áreas que considero igual de prioritarias: la automatización de workflows y la mensajería directa por WhatsApp. Objetivo principal Mi meta es mejorar la comunicación con los clientes; necesito que cada interacción por WhatsApp quede registrada en el CRM y pueda disparar acciones automáticas (tareas, recordatorios, cambios de estado, etc.). Alcance del trabajo • Configurar la API o pasarela de WhatsApp que mejor se adapte a EspoCRM y a mi operativa. • Diseñar y poner en marcha workflows que se activen según eventos concretos (nuevos leads, cambio de fase, respuesta del cliente). • Asegurar que los mensajes entrantes y salientes se vinculen al contacto u oportunidad correspondiente. • Crear un panel o vista que permita al equipo ver conversaciones y métricas básicas sin salir del CRM. • Realizar pruebas end-to-end y entregar una breve guía de uso para el equipo. Lo que valoro en tu propuesta Dado que pedí “Experiencia” en concreto, cuéntame casos previos donde hayas conectado EspoCRM (u otro CRM similar) con WhatsApp y hayas construido workflows. Si tienes ejemplos en producción, menciona los retos superados y los resultados obtenidos. Entorno Dispongo de un servidor con EspoCRM actualizado; proporcionaré acceso seguro para configuración y pruebas. Plazo y comunicación Me interesa avanzar lo antes posible, pero priorizo una integración estable sobre la velocidad. Prefiero comunicación clara y checkpoints frecuentes para revisar avances.
Project ID: 40420812
58 proposals
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Active 11 days ago
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58 freelancers are bidding on average €496 EUR for this job

Hi, To integrate WhatsApp messaging with EspoCRM and automate workflows, I'll set up the necessary API and design the workflows to enhance client communication. This will include: - Configuring the most suitable WhatsApp API for EspoCRM. - Designing workflows triggered by specific events like new leads and client responses. - Ensuring all messages are linked to the correct contacts or opportunities. - Creating a dashboard for the team to view conversations and metrics. - Conducting end-to-end testing and providing a user guide. I'll follow a structured approach, ensuring clear communication and regular updates throughout the project. Ready to start once you provide access to the server for configuration and testing. Thanks!
€750 EUR in 10 days
8.4
8.4

Hi, This is Elias from Miami. I have checked your project description and understand that you’re looking to integrate WhatsApp with EspoCRM to streamline two priority areas of your business. This integration should be smooth and stable, enhancing communication and workflow. With over 10 years of experience in web and API development, I have successfully implemented similar integrations in the past, ensuring they meet client expectations. To approach this project, I will first analyze your current EspoCRM setup and identify the key workflows that need integration with WhatsApp. Then, I will develop the API connection and ensure seamless data flow between the two platforms. Testing will be a priority to guarantee stability and reliability. I have a few questions for clarification: Q1 – What specific workflows or functionalities do you want to prioritize for the WhatsApp integration? Q2 – Are there any existing systems or APIs that we need to consider during the integration? Q3 – Do you have any preferred methods for user authentication within the integrated system? I’d be happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
€500 EUR in 5 days
8.3
8.3

Hi there, I will integrate WhatsApp con tu EspoCRM — conexión vía API oficial (Cloud API de Meta), registro automático de mensajes entrantes y salientes vinculados al contacto u oportunidad, y diseño de workflows que disparen tareas, recordatorios y cambios de estado según eventos clave. Para el panel de conversaciones, I will crear una vista personalizada dentro de EspoCRM usando un dashlet dedicado — así el equipo consulta hilos de WhatsApp y métricas sin cambiar de herramienta. Además, configuraré webhooks en lugar de polling para que los mensajes entrantes se procesen en tiempo real sin sobrecargar el servidor. Questions: 1) ¿Ya tienes una cuenta de Meta Business verificada para la API de WhatsApp, o necesitas asistencia con ese proceso? Send me a message and we can go over the details. Best regards, Kamran
€285 EUR in 13 days
8.5
8.5

I am an expert in Shopify, WordPress, and Web Development Technologies, ready to integrate EspoCRM with WhatsApp seamlessly. I will ensure workflow automation while maintaining clear communication and providing frequent updates. My previous experience includes successful CRM integrations, overcoming challenges effectively to enhance client interaction. I can start RIGHT AWAY. Regards, Pooja
€500 EUR in 3 days
7.1
7.1

EspoCRM already centralizes your leads, but WhatsApp remains disconnected, creating manual work and missed context. I’ll connect both so every conversation becomes a tracked CRM event that can trigger actions. We’ll integrate WhatsApp using Meta Cloud API or Twilio based on your environment, ensuring stable message delivery and compliance. Each message will be mapped to EspoCRM records via webhooks, keeping leads and opportunities fully synchronized. I’ll configure workflows to trigger tasks, stage changes, and reminders based on message events or keywords. A simple in-CRM conversation view will allow your team to respond without switching tools. Clean testable setup with stable production behavior guaranteed. Q1: WhatsApp provider preference (Meta Cloud vs Twilio vs existing)? Q2: Should workflows rely on message content (keywords/AI) or fixed events only? Q3: Do you need full conversation history sync for existing contacts or only new messages?
€500 EUR in 7 days
6.9
6.9

Hi there, I’ll configure the WhatsApp API gateway within EspoCRM, build event-triggered workflows for new leads, stage changes, and customer replies, ensure all inbound and outbound messages link automatically to the correct contact or opportunity, and deliver a team-facing conversation and metrics view — all tested end-to-end with a clear usage guide before handover. Warm Regards, Khalil U.
€500 EUR in 1 day
6.7
6.7

With over a decade of experience in building intelligent and scalable solutions, my team at Web Crest is well-equipped to integrate WhatsApp seamlessly into EspoCRM's workflow automation system. We understand the importance of effective communication for your business and as such have developed numerous systems uniting CRM platforms and messaging applications successfully. In one particular case, our integration enabled clients to send WhatsApp messages directly from their CRM, creating not only an invaluable log but also triggering automatic tasks and reminders, ultimately streamlining their workflow. Our proficiency extends beyond mere development; we prioritize reliable, efficient integrations over hasty solutions. Essential metrics such as message logs, contact details, and interactive panels will be smoothly incorporated into EspoCRM for your team's convenience. Additionally, my experience in software architecture and API development ensures that the selected API or gateway will seamlessly align with your operations. In terms of timeline and communication, you can expect several frequent checkpoints during the project where we will review progress together. Our aim is to provide you with a stable integration that enhances your CRM value rather than impose speed over stability. Rest assured that choosing Web Crest ensures a collaborative journey with technology experts who hold your long-term business objectives at heart - let's build something impactful together!
€700 EUR in 5 days
6.7
6.7

As the founder of SoftwareLinkers, I've built a team of expert full stack developers and system integrators who are experienced in connecting EspoCRM with various platforms, including WhatsApp. One example is our work with a logistics company where we successfully integrated EspoCRM with WhatsApp to streamline their communication process, leading to improved data organization and increased efficiency. By leveraging effective workflows, we maximized the potential of the integration, resulting in better client management. Our proposed solution for your project is holistic. Not only will we configure the most suitable WhatsApp API for your CRM needs, but we'll also design and implement automated workflows that align with specific events - new leads, phase changes, or customer responses. To ensure seamless message tracking and association in your CRM, we'll create a dedicated panel where your team can view conversations and basic metrics without leaving EspoCRM. Given our extensive experience in similar projects and your preference for stable integration over speed, I guarantee clear communication and frequent progress checkpoints. I understand that you need results fast but quality is crucial. You can rely on our expertise to deliver on-time while prioritizing the stability and functionality of your EspoCRM-WhatsApp integration.
€600 EUR in 14 days
6.5
6.5

Hello! I’ve carefully read your project description about integrating WhatsApp and workflows in EspoCRM, and I believe I’m the right fit for this task. With over 10 years of experience in PHP and API integrations, I understand the importance of creating a seamless and stable connection between your two priority areas. To ensure I align perfectly with your vision, could you please clarify the following questions to help me better understand the project? 1. Are there specific workflows in EspoCRM you want to prioritize for the WhatsApp integration? 2. What kind of user experience are you aiming for with this integration? I’ve worked on similar projects before, including a CRM system that integrates with messaging platforms to streamline customer interactions, a task management tool that syncs with various APIs, and a custom e-commerce solution that enhanced user engagement through API-driven notifications. I’m excited about the possibility of working together to achieve your goals with EspoCRM. Let’s chat and dive deeper into your requirements. Looking forward to your response! Best regards.
€500 EUR in 5 days
6.5
6.5

Hi there, Entiendo que necesitas integrar WhatsApp con EspoCRM para registrar conversaciones y disparar workflows automáticos; tengo experiencia con integraciones API en CRMs y despliegues en servidores Linux/PHP, por eso puedo entregar una integración estable y auditada. - Configurar y conectar la pasarela de WhatsApp (WhatsApp Business API o Twilio WhatsApp) con EspoCRM mediante webhooks y API REST; implementación de autenticación y mapeo de contactos. - Diseñar e implementar workflows en EspoCRM que se disparen por eventos (nuevo lead, cambio de fase, respuesta de cliente) y ejecutar acciones: tareas, recordatorios, cambios de estado. - Crear panel interno en EspoCRM para ver conversaciones vinculadas a Contactos/Oportunidades y métricas básicas; pruebas end-to-end y guía de uso para el equipo. - Backup checkpoint y post-fix validation para rollback rápido en caso de incidencia. Skills: ✅ WhatsApp Business API ✅ EspoCRM / PHP ✅ Webhooks / API Integration ✅ Workflows / Automation ✅ Hosting / VPS (Linux, LAMP) ✅ Security / Post-deploy validation Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 Estoy disponible para comenzar en cuanto me des acceso seguro. ¿Deseas que use WhatsApp Business API directa o prefieres una pasarela como Twilio para acelerar la implementación? Best regards,
€250 EUR in 3 days
5.9
5.9

Hello!, I am a US-based senior software engineer with extensive experience in PHP, API development, and CRM integration. I've read your project description thoroughly and I understand the importance of smoothly integrating WhatsApp with EspoCRM to streamline your workflows. With about 15 years of experience in software architecture and a focus on practical solutions, I’m confident I can deliver exactly what you need. To ensure I align with your vision, could you please clarify the following questions to help me better understand the project? 1. Are there specific workflows or processes you’d like to prioritize for the WhatsApp integration? 2. Do you have a preferred method for user authentication within the integration? I’ve successfully worked on projects that required similar integrations, such as a custom CRM for a local service company and an automated messaging system for an e-commerce site. I approach each project with a clear structure and communication, ensuring we meet milestones effectively. Let’s connect to discuss how we can make this integration a success for your team. I look forward to your response! Best, James Zappi
€500 EUR in 3 days
5.8
5.8

Hey, thanks for posting this — Admin here. I reviewed "Integrar WhatsApp y Workflows EspoCRM" and this looks like a strong fit. This requirement matches my practical experience in clean API integration layer, AI-assisted workflow implementation, payment flow and billing logic. My approach is to convert your brief into a sprint-wise implementation map, then deliver high-priority flows first so you can validate early, and finally complete final polish, testing, and documentation. From your brief, I noted this key context: Quiero que EspoCRM integre, de forma fluida y estable, dos áreas que considero igual de prioritarias --- Location: Madrid, Spain Rating: 5.0 (3 reviews) Verified: Payment, Email, Phone Deposit made: Yes Before I begin, I’d like to confirm: Do you want audit logs and reporting included in the first release? Also, Should we target MVP-first delivery, then phase-2 enhancements? Once you confirm the scope, I can kick off and deliver initial progress quickly.
€550 EUR in 7 days
5.9
5.9

Hi, I’ll integrate WhatsApp into EspoCRM and connect all messages to contacts and deals with full tracking and automation. I’ve worked on CRM integrations with WhatsApp APIs and workflow automation, including event-based triggers, lead updates, and real-time message syncing inside CRM systems. The solution will use WhatsApp API (or provider like Twilio/360dialog) connected to EspoCRM, where every message is logged to the correct contact and can trigger workflows like task creation, status changes, and reminders. I’ll also build a simple in-CRM view for conversations and basic metrics, plus full testing and a clear setup guide for your team. Best regards, Juan
€350 EUR in 7 days
5.4
5.4

Hola, puedo ayudarte con esto. Soy un desarrollador con amplia experiencia en automatizaciones e integraciones. He ayudado a clientes con proyectos similares. Hazme saber tu interés, Atentamente, Nicolas
€500 EUR in 7 days
5.6
5.6

⚠️ If you're not happy, you don’t pay. ⚠️ Hi there, thank you for sharing your detailed project brief. I can build a seamless integration of workflow automation and direct WhatsApp messaging within EspoCRM, ensuring stable and efficient operations. I will deliver: • Configure the best-suited WhatsApp API or gateway for EspoCRM • Design and implement event-triggered workflows • Ensure all WhatsApp interactions are logged and linked to the correct contact • Create a dashboard for easy viewing of conversations and metrics • Conduct end-to-end testing and provide team usage guidance You will also receive: • Comprehensive documentation for future reference I am confident in my ability to execute your vision. Looking forward to discussing the timeline and next steps. Best regards, Chirag.
€550 EUR in 7 days
4.5
4.5

✨✨✨ ✨✨✨ ✨✨✨ ✨✨✨✨✨✨ ✨✨✨ ✨✨✨ ✨✨✨✨✨ Hi, there Portfolio : https://www.freelancer.com/u/seandinwiddie Puedo integrar WhatsApp de forma estable y profesional dentro de EspoCRM, conectando todos los mensajes entrantes y salientes con contactos, leads y oportunidades automáticamente. Configuraré la API o pasarela más adecuada para su operación, además de diseñar workflows inteligentes que automaticen tareas, recordatorios, cambios de estado y seguimiento comercial según eventos específicos dentro del CRM. También desarrollaré una vista centralizada para que su equipo pueda consultar conversaciones y métricas básicas sin salir de EspoCRM. Tengo experiencia integrando CRMs con WhatsApp mediante APIs oficiales y automatizaciones orientadas a ventas y soporte, resolviendo retos relacionados con sincronización de mensajes, estabilidad de sesiones y trazabilidad de interacciones. La entrega incluirá pruebas end-to-end, documentación clara y checkpoints frecuentes para validar cada avance del proyecto. Best Regards, Sean D.
€500 EUR in 7 days
4.8
4.8

Hello, I am free now and can start work immediately in your timezone. I'm excited about the opportunity to help you integrate WhatsApp with EspoCRM for seamless workflow automation. With my experience in connecting CRMs with messaging platforms, I understand how crucial it is to have every interaction tracked and automated efficiently. I've previously worked on similar projects where I integrated CRM systems with messaging services, overcoming challenges like data syncing and ensuring stable connections. I'll ensure all incoming and outgoing messages are accurately linked within the CRM and create an easy-to-use interface for your team. Let's maintain clear communication throughout the project to ensure everything aligns perfectly with your needs. Looking forward to collaborating!
€500 EUR in 7 days
4.2
4.2

Hey, I understand the importance of seamlessly integrating WhatsApp messaging and workflow automation within EspoCRM to enhance customer communication. With a focus on ensuring each WhatsApp interaction is recorded in the CRM and triggers automated actions, I am well-equipped to tackle this project. - Experienced in integrating CRM systems like EspoCRM with WhatsApp for streamlined communication. - Proven track record of designing and implementing workflows based on specific events. - Skilled in linking incoming and outgoing messages to the respective contacts or opportunities. - Capable of creating a user-friendly panel for easy access to conversations and basic metrics within the CRM. My approach involves thorough testing, ensuring a smooth integration, and providing a user guide for your team. Let's discuss further how I can help achieve your communication goals effectively. Best,
€550 EUR in 7 days
0.0
0.0

Madrid, Spain
Payment method verified
Member since Dec 15, 2013
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