
Closed
Posted
Paid on delivery
My WhatsApp Cloud API was suddenly disabled without any clear explanation from Meta. The only recent change on my side was an integration with new software, so I need someone who understands the Meta Business Manager console, WhatsApp Cloud API policies, and the usual compliance pitfalls to: • Diagnose the precise reason behind the suspension (working directly in Meta’s developer dashboard or via support tickets if necessary). • Restore full API access so message sending and template approval function normally again. • Review my current integration, webhook setup, and message flows, then pinpoint what likely triggered the block. • Provide a concise action plan and best-practice checklist to keep the account compliant going forward, including template guidelines, rate-limit management, and permission scopes. Experience dealing with Meta support escalations and previous successful reactivations is critical. Please outline your approach, expected timeline, and any information you will need from me (Business Manager ID, API logs, template IDs, etc.).
Project ID: 40682229
41 proposals
Remote project
Active 2 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
41 freelancers are bidding on average ₹2,185 INR for this job

Hi There, I can help diagnose and resolve the suspension on your WhatsApp Cloud API, restore full access, and audit your integration setup to ensure long-term Meta compliance. Using Meta Business Manager developer tools and API log analysis, I will review your recent software integration, webhook payloads, and message template history to identify the exact policy trigger—whether related to rate limits, quality ratings, or scope configurations—and guide the appeal or technical adjustments needed for full reactivation. I will also provide a clear compliance checklist covering template rules and rate-limit safety so your messaging stays fully operational. Could you share your Meta Business Manager ID and any recent API error response logs to help me begin the diagnosis right away? Thanks!
₹1,000 INR in 1 day
6.0
6.0

Hi, "Disabled without clear explanation" is almost always explainable — Meta just puts the reason somewhere other than the email. My first move is to find it rather than guess. DIAGNOSIS FIRST Business Manager > Account Quality is where the actual restriction reason and any policy violation appear, along with whether this is a WABA-level restriction, a phone-number-level block, or a Business Manager restriction. Those three have completely different fixes, and treating one as another wastes days. I'd also check messaging quality rating and whether your number dropped to Low, template rejection history, and the app's permission and access-token status in the Developer dashboard. Given you said the only recent change was a new software integration, the likely candidates in order: Quality-driven restriction. New integration starts sending at higher volume or to users who hadn't opted in, block rate rises, quality falls, number gets restricted. Most common by a wide margin. Template violation. The integration sent marketing content through a utility-categorised template, or used a template outside its approved category. Token or permission change. New app took over the WABA, or system-user tokens got rotated and the old app's subscription broke. Business verification lapse. Sometimes triggered by an unrelated Business Manager change. RESTORATION Where there is an appeal path, I file it in Account Quality with a written remediation statement — Meta responds far better to "here is what happened, here is what we changed" than to a bare request. Where it needs escalation I open a Direct Support ticket and manage the thread. Where the cause is opt-in or template misuse, the appeal only sticks if the underlying flow is fixed first, so I fix that before appealing rather than after a second rejection. Then a review of your webhook setup, message flows and template categorisation to find what actually tripped it, plus the compliance checklist you asked for: template category rules, opt-in evidence, 24-hour customer service window handling, per-number rate limits and quality-rating management, and permission scopes. WHAT I NEED FROM YOU Business Manager ID and WABA ID, screenshots of Account Quality including the restriction notice, the app's permission list, recent template IDs with their categories and any rejection reasons, and API logs from around the disable date. Read access to the Business Manager is faster than screenshots if you're comfortable granting it. ONE HONEST NOTE I can guarantee the diagnosis, the remediation and a properly argued appeal. I cannot guarantee Meta's decision or their timeline — anyone who promises you reinstatement is promising something they don't control. Appeals typically resolve in 24-72 hours; policy-violation cases can take longer. If it turns out the number is permanently disabled, I'll tell you straight and help you plan the migration path rather than keep billing appeals. Timeline: diagnosis within 24 hours of access, appeal filed same day, checklist delivered alongside. — Davinder, Solidev Electrosoft
₹1,500 INR in 3 days
5.6
5.6

My WhatsApp Cloud API was suddenly disabled without any clear explanation from Meta. The only recent change on my side was an integration with new software, so I need someone who understands the Meta Business Manager console, WhatsApp Cloud API policies, and the usual compliance pitfalls to: • Diagnose the precise reason behind the suspension (working directly in Meta’s developer dashboard or via support tickets if necessary). • Restore full API access so message sending and template approval function normally again. • Review my current integration, webhook setup, and message flows, then pinpoint what likely triggered the block. • Provide a concise action plan and best-practice checklist to keep the account compliant going forward, including template guidelines, rate-limit management, and permission scopes. Experience dealing with Meta support escalations and previous successful reactivations is critical. Please outline your approach, expected timeline, and any information you will need from me (Business Manager ID, API logs, template IDs, etc.). Skills Required PHP JavaScript Softwa
₹2,000 INR in 3 days
5.0
5.0

Hi, I have hands-on experience with the WhatsApp Business Cloud API integration — webhooks, template management, and Meta's Business Manager console. My approach: first review your Meta Business Manager account status and any policy violation notice, audit the recent integration change and webhook/message flow for common triggers (unapproved template usage, sudden volume spikes, or a webhook misconfiguration flagged as suspicious activity), then file a proper reinstatement request through Meta's support channel with the specific evidence needed to support it. I want to be upfront: only Meta can actually lift the suspension — I can't guarantee reactivation, since that decision sits entirely with their compliance system. What I can guarantee is a thorough diagnosis, a well-documented appeal, and a concrete best-practice checklist afterward (template compliance, rate-limit handling, permission scopes) to prevent a repeat suspension. Please share your Business Manager ID, recent API/webhook logs, and any notice Meta sent, so I can start the diagnosis right away. Akshay B
₹700 INR in 7 days
5.0
5.0

Hi there, I can work on Re-Enable My WhatsApp API efficiently as I am experienced in these kind of tasks. I recently did task like this & can start working on it right away and complete it ASAP. Kindly come over chat to proceed. Thanks & Regards Farukh K.
₹1,050 INR in 7 days
2.9
2.9

Hi, I’m a PHP and API integration developer with experience working with webhooks, APIs, authentication, and backend integrations. I can review your WhatsApp Cloud API integration, webhook configuration, API logs, message flows, and recent software changes to help identify potential technical or compliance issues. I can also assist with reviewing the Meta Business and developer dashboard configuration and provide recommendations for template usage, permissions, rate limits, and future compliance. To begin, I would need access to the relevant error details, API logs, webhook configuration, template information, and screenshots of the suspension notice. I can then investigate the issue and provide a clear action plan. I want to be transparent that API reactivation ultimately depends on Meta's review and approval process, so no developer can guarantee restoration. However, I can help identify and resolve potential integration issues and guide the technical remediation process. Thanks!
₹950 INR in 1 day
3.1
3.1

Hi, I can audit the WhatsApp Cloud API setup, webhook flow, templates, permissions and recent integration changes to identify the likely suspension trigger. I can also guide the Meta appeal/escalation process and provide a compliance checklist for future use.
₹1,050 INR in 7 days
2.2
2.2

As a developer with over six years of experience, I have had my fair share of challenges and resolutions with API Integrations-- this is why I believe you should choose me Hitender, to re-enable your WhatsApp API. With my extensive comprehension of Meta’s Business Manager console and the WhatsApp Cloud API policies, I am well-positioned to diagnose the precise reason behind the suspension swiftly, either through working directly in Meta’s developer dashboard or via the support tickets if required. Moreover, given my expertise in AI Automation & Workflow Systems, I am confident in my ability to review your current integration, webhook setup, and message flows diligently . I will conduct a comprehensive examination to pinpoint what potentially triggered the block and provide you with not only a concise action plan but also a detailed best-practice checklist to keep your account compliant in the future. Additionally, having led more than 140 projects to a successful delivery, and emphasizing clear communication and quick response, you can expect not only on-time delivery but also consistent updates throughout this undertaking. Overall, as someone who doesn't just write code but rather understands your business problem and builds efficient solutions around that, I assure you of insightful strategies for long-term support and solution of your cloud API issues. Remember, let’s discuss this project and make it rock! Hi Hitender!
₹1,000 INR in 1 day
1.8
1.8

Hi, I can help diagnose and resolve your WhatsApp Cloud API suspension and identify the exact compliance or integration issue behind it. I’ll review your Meta Business Manager/Developer setup, API logs, webhooks, templates, permissions, and recent integration changes, then determine the appropriate recovery and escalation path with Meta Support if required. I’ll also provide a clear action plan and compliance checklist covering message templates, permissions, rate limits, and best practices to prevent future restrictions. I can start immediately. To begin, I’ll need your Business Manager ID, WhatsApp Business Account details, relevant API/error logs, template IDs, and details of the recent software integration. Regards, Kuldeep
₹1,050 INR in 7 days
1.6
1.6

As a highly experienced professional with both an academic and industry background in computer science and AI, I'm confident I can provide the expertise you need to diagnose and reinstate your WhatsApp Cloud API. My extensive experience in software engineering, including AI-driven solutions, can ensure that not only can I restore full API access for you, but also precisely identify what changes may have triggered the suspension. Drawing from my experiences as the CTO of an AI startup, I have a deep understanding of APIs, cloud deployment, and database management - skills that are instrumental in resolving your issue. My familiarity with Meta's Business Manager console, WhatsApp policies and compliance pitfalls ensures a targeted approach to reinstating your API access and getting your message sending and template approval functions back on track. Moreover, my time in the industry has acquainted me with the frustrations caused by such unexplained suspensions. This empathy drives me to deliver more than just a resolution; I aim to leave you better equipped for future pitfalls. In conclusion my skills, experiences, empathy and commitment will make me immensely effective, efficient and reliable for not just re-enabling but also future-proofing your WhatsApp Cloud API integration.
₹600 INR in 7 days
1.4
1.4

Hi, We can help review the WhatsApp Cloud API suspension and identify whether the issue is related to the recent integration, permissions, message flows, templates, webhook configuration or Meta account compliance. The first step would be reviewing the Business Manager and Developer Dashboard status, API logs and the current integration so we can isolate the likely trigger. From there, we can correct any technical issues, prepare the account for reactivation and assist with the appropriate Meta support/escalation process where required. Once restored, we can also provide a concise checklist covering templates, permissions, rate limits and integration practices to reduce the risk of the issue recurring. Kind regards, Maximillion Onico Digital
₹900 INR in 7 days
1.6
1.6

Hi, I can take a look at this and help diagnose what caused the WhatsApp Cloud API to be disabled. I've worked with WhatsApp Cloud API, webhooks, APIs and backend integrations, so I can review the current setup, message flow, templates and recent changes to identify anything that may have triggered the restriction. I'd first check the status and warnings in Meta Business Manager/Developer dashboard, then review the API logs, webhook configuration, permissions and templates. If the issue requires Meta support, I can also help prepare the relevant information and escalation. A couple of things I'd need to know first: Is the WhatsApp Business Account still visible and active in Meta Business Manager? Do you see any specific restriction/review message in the dashboard? What software was connected just before the suspension? Once I see the exact restriction, I can give you a realistic timeline and tell you what can actually be fixed from our side versus what requires Meta's approval. Thanks, Amit
₹1,000 INR in 1 day
0.3
0.3

Hello, Greetings , Good morning! I am an expert mobile computer programmer with skills including PHP, API, JavaScript, MySQL, API Development, API Integration, Compliance and Software Architecture. Please send a message to discuss more about this project. For more details Chat with us
₹1,165 INR in 5 days
0.0
0.0

Hi, WhatsApp Cloud API suspensions right after a new integration usually trace back to one of a few triggers: unapproved message templates being sent, opt-in/consent violations, a spike in user block/report rate, or webhook misconfiguration causing malformed traffic. Since the integration is the only recent change, that's where I'd focus first. Approach: review your Business Manager account status and violation notice (if any), audit the new integration's message flows, webhook payloads, and template usage against Meta's policies, then file or escalate a support ticket with the specific evidence needed for reinstatement. Once access is restored, I'll hand over a compliance checklist covering template guidelines, opt-in handling, rate limits, and permission scopes to prevent a repeat. I'll need your Business Manager ID, WABA ID, recent API/webhook logs, and any suspension notice from Meta to start. Timeline: 1-3 days for diagnosis and ticket filing; reactivation timing depends on Meta's response, typically 3-7 days once a proper case is filed. Ready to start as soon as you share access details. Prince
₹1,000 INR in 2 days
0.0
0.0

Hi! I can help you diagnose and resolve your WhatsApp Cloud API suspension immediately. Suspensions following a new software integration typically stem from webhook loops, quality tier drops, or unapproved payload triggers. Here is my action plan: Diagnosis: Review your Meta Developer Dashboard, WhatsApp Account Quality status, and specific error codes/logs to pinpoint the exact trigger. Reactivation: Draft and submit a formal, policy-compliant escalation ticket to Meta Business Support to restore your API access. Audit & Compliance: Review your new software's webhook/payload settings, rate limits, and template formats to ensure permanent compliance and prevent future blocks. Please share your Meta Business ID and the error message shown in your developer portal. I'm ready to start right now! Best regards, Kemal
₹1,000 INR in 1 day
0.0
0.0

Hi, I can help diagnose and resolve your WhatsApp Cloud API suspension by reviewing the Meta Business Manager/developer setup, API integration, webhooks, message flows, and available logs to identify the likely compliance or integration issue. I have experience with PHP, JavaScript, API integration, backend architecture, webhooks, and troubleshooting third-party API issues. I’ll take a structured approach to identify the cause, address the issue, and prepare the integration for reliable and compliant operation. What I’ll deliver: * Review the Meta Business Manager and WhatsApp Cloud API configuration * Analyze API logs, webhook events, permissions, templates, and message flows * Identify the likely reason for the suspension and any compliance issues * Assist with the Meta support escalation/reactivation process where required * Review rate limits, template usage, permissions, and integration practices * Provide a clear compliance checklist and action plan to prevent future restrictions I can start immediately. I’ll need the relevant Business Manager details, API/webhook logs, template information, and access to the necessary Meta dashboards to begin the investigation. I’ll also keep the troubleshooting transparent and clearly document each finding and required action. Best regards, Reno
₹600 INR in 1 day
0.0
0.0

Hi there, I've reviewed your project and my understanding is that your WhatsApp Cloud API was suddenly disabled without clear explanation. You need someone to diagnose the suspension reason, restore full API access, review your current integration and webhook setup, and provide a compliance action plan for going forward. I have experience with Meta Business Manager and WhatsApp Cloud API compliance. My approach: first, I'll access your Meta developer dashboard to check the suspension notification and any specific policy violations reported. I'll review your recent integration changes, template approval history, message flow patterns, and webhook configurations. I'll also examine rate-limit usage and permission scopes that might have triggered the block. Once diagnosed, I'll work on reactivation through the appropriate channels. For the action plan, I'll provide clear guidelines on templates, rate-limit management, and compliance best practices. Information I'll need: Business Manager ID, API logs, template IDs, and webhook logs. Timeline: 1-3 days depending on Meta support response time. Thank you for your consideration. Almir
₹1,500 INR in 3 days
0.0
0.0

Hi, I can help investigate the WhatsApp Cloud API suspension and work through the Meta Business Manager and Developer Dashboard to identify the root cause. I’ll review the account status, permissions, templates, webhooks, message flows, API logs, and the recent software integration to narrow down what triggered the restriction. If the cause is not visible in the dashboard, I can help structure and pursue the appropriate Meta support escalation and reactivation request. Once access is restored, I’ll provide a concise compliance checklist covering templates, messaging quality, rate limits, permissions, and webhook setup to help prevent this from happening again. Timeline: Initial diagnosis within 1 day, with restoration depending on Meta’s review time. I’d need the Business Manager ID, WhatsApp Business Account ID, relevant API/webhook logs, template IDs, details of the recent integration, and any suspension notices or Meta support ticket history you have. I’m happy to start with a quick audit and give you a clear assessment of the likely cause and next steps.
₹3,072 INR in 1 day
0.0
0.0

### Freelancing Website Description Our freelancing website is an online platform that connects **skilled freelancers with clients** looking for professional services. Freelancers can create profiles, showcase their skills, find suitable projects, and communicate with clients. Clients can post projects, compare freelancers, and hire the right person for their requirements. The platform can provide services such as **web development, graphic design, content writing, digital marketing, programming, video editing, and data entry**. The main goal is to create a simple, secure, and user-friendly environment where freelancers can find opportunities and clients can get quality work.
₹1,050 INR in 7 days
0.0
0.0

I can help diagnose and resolve your WhatsApp Cloud API suspension and identify what triggered the restriction. I have experience with Meta integrations, WhatsApp Cloud API, webhooks, API permissions, message flows, and troubleshooting issues across the Meta Business ecosystem. My approach would be to review your Business Manager/WhatsApp account status, recent integration changes, API logs, webhook configuration, permissions, templates, and messaging patterns to isolate the likely compliance or technical trigger. From there, I’ll work through the appropriate Meta support/escalation process and provide a clear remediation plan. I’ll also review your setup for template compliance, rate limits, permission scopes, and messaging practices to reduce the risk of another restriction. I can start immediately. Initial diagnosis should take 24–48 hours, depending on the information available and Meta’s response time. To begin, I’d need your Business Manager ID, WhatsApp Business Account ID, relevant API/error logs, affected template IDs, and details of the recently added software/integration. Regards Yasir A
₹1,050 INR in 7 days
0.0
0.0

Kolkata, India
Payment method verified
Member since Jun 8, 2013
₹1500-12500 INR
₹1500-12500 INR
₹1500-12500 INR
₹1500-12500 INR
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
£750-1500 GBP
₹37500-75000 INR
$15-25 USD / hour
₹600-1500 INR
₹750-1250 INR / hour
$30-250 USD
₹1500-12500 INR
₹1500-12500 INR
₹1500-12500 INR
€250-750 EUR
₹750-1250 INR / hour
$250-750 USD
$100-200 USD
₹12500-37500 INR
$100-200 USD
$30-250 USD
₹12500-37500 INR
₹600-1500 INR