Osticket–Pushbullet SMS

@AwaisChaudhry

Hello, I'm Muhammad Awais, and I understand you need an Osticket plugin that connects Pushbullet for SMS, handling both outgoing and incoming messages and attaching them to the existing ticket thread just like emails today. I will build a PHP/MySQL based solution that plugs into Osticket's hooks, uses Pushbullet API to send and receive SMS-like messages, and records every interaction as a note on the correct ticket. The plan is to map your Osticket version, create a small, secure API layer to Pushbullet, implement robust error handling and retries, and add admin options to enable SMS, map numbers to tickets, and format messages. Outgoing and incoming messages will appear in the ticket thread in chronological order, and agent replies will be stored with the same visibility as emails. I will deliver clean, documented code with basic tests and end-to-end verification, plus a simple admin dashboard for monitoring SMS activity. Which Osticket version and any installed customizations might affect plugin integration? Do you have Pushbullet API access ready, and any constraints on messaging content or sender identity? How should outbound SMS be formatted (include ticket ID, concise body) and how should incoming replies be attached to the right ticket? What volume and rate limits are expected, and any logging/audit requirements? Any security/compliance considerations (PII, data retention, two-factor) for SMS communications? Best regards,

@extreamcode

Hi, I understand the challenge of seamlessly integrating SMS functionality into your existing Osticket system using Pushbullet, ensuring all messages—both out and incoming—are perfectly threaded like your current email system. My experience with PHP, MySQL, API integration, and backend development makes me confident in delivering a robust plugin that aligns exactly with your needs without disrupting your current workflow. I specialize in creating clean, efficient plugins that extend functionality smoothly, and I’ll ensure the SMS messages are amended directly to the ticket threads for continuity and ease of use. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. What specific Pushbullet API permissions or features do you want the plugin to utilize for managing SMS messages? Best regards, Asad

@webperfection123

Hi There, Hope you are doing great !! I can make a plugin for osticket that connects and works with pushbullet.I have read your job description and assure you that I am a perfect fit for the job. Choose me for your project and let's get started today!

@kamran2012

Hello, I can integrate osTicket with Pushbullet and SMS so notifications are delivered instantly when tickets are created or updated. I’ll set up the API connections, handle secure authentication and ensure alerts reach your devices reliably without disrupting your current osTicket workflow. The integration will work with your existing ticket triggers, send Pushbullet notifications and send SMS alerts based on your rules. I’ll test thoroughly and deliver clear instructions so you can manage or adjust settings later. Looking forward to discussing further. Regards, Kamran.

@nikhilgarg96

With a name like Nikhil, you'd have guessed it – I'm all about seamless integration. And that's exactly what your project needs; a smooth connection between Osticket and Pushbullet. As a seasoned developer who has worked extensively with API integrations, I'm confident in my ability to deliver a plugin that will flawlessly handle outgoing and incoming text messages while neatly appending them to the ticket threads - just as Osticket currently does with emails. My expertise lies primarily in PHP (Laravel, CI, CakePHP, Yii) and MySQL - technologies that are essential for creating robust plugins like the one you're seeking. Additionally, I'm well-versed in frontend frameworks such as React.js, Angular.js, and more. So not only can I ensure your plugin works perfectly on the backend but also streamline its interface for a user-friendly experience. Through the years, I've learned that effective project delivery extends beyond technical proficiency. It involves grasping the unique needs of each client and crafting solutions that align with their vision. So let me propose myself as the individual who not only has the skills to get your job done but also the determination to surpass your expectations - bringing your next project, this specific Osticket-Pushbullet SMS integration, to life effectively and efficiently! Thanks....

@mascotindia123

HI, I can develop a custom osTicket plugin that integrates Pushbullet to send and receive SMS messages, with all communication seamlessly logged into the existing ticket threads just like email. The solution will handle outbound and inbound SMS, automatically associating messages with the correct tickets and preserving full conversation history. You’ll get the plugin installed, configured, and tested so your support team can manage SMS alongside email without changing workflows. I’m ready to discuss the project further. With gratitude and best wishes, Harpreet Singh

@Rekhathakur

As a seasoned software developer with over a decade of experience, I believe I am perfectly suited for your project. My expertise in API integration and backend development makes me well-versed in the intricacies of connecting different platforms, which is precisely what you require, enabling me to create for you a seamless integration between Osticket and Pushbullet. My extensive skills in PHP and MySQL align well with the technologies employed by Osticket, making me adept at working with its existing system and expanding it to include a fully functional SMS function through Pushbullet. I understand the intricate details required to handle incoming and outgoing messages, amending them to the existing ticket thread effectively, without any loss of information or disruption to your workflow. Ultimately, what sets me apart is my understanding of business needs combined with my technical prowess. I'm not simply proficient in the technological aspect but also aim to drive growth, improve operational efficiency, productivity, and enhance customer satisfaction - tenets that align with your project vision! Partnering with WellSpring Infotech means choosing end-to-end assistance from a team committed to delivering tailor-made solutions while prioritizing data security and quality assurance. Let's propel your business forward together! Thanks....

@NayaPakistan

Hello from Cambridge! Let's integrate Pushbullet SMS with your osTicket. I will develop a custom PHP plugin to seamlessly handle incoming and outgoing messages. This will ensure SMS communication is appended to the existing ticket threads, mirroring your current email functionality. To ensure we cover all requirements, could you clarify if Pushbullet will send SMS to phone numbers or only to Pushbullet devices/chats? Also, how should incoming replies be matched to tickets – via message content or sender details?

@Herculesz

Hi I can build an osTicket plugin that adds Pushbullet messaging as a new channel, mirroring how email currently creates and updates ticket threads. The key technical challenge is reliably mapping inbound Pushbullet replies to the correct ticket and user, while preventing duplicate posts and message loops. I’ll implement secure Pushbullet API integration for outbound notifications/messages and an inbound webhook receiver that appends messages to the existing ticket thread. My skills include osTicket plugin development (PHP), REST API integrations, webhook security/verification, message normalization, and ticket-thread data modeling. Inbound messages will be parsed, validated, and de-duplicated (idempotency keys) before being stored as thread entries with sender attribution and timestamps. Outbound replies from agents will post through Pushbullet and be recorded back into the ticket so the thread stays complete in one place. You’ll get clean configuration screens for API keys, logging/debug toggles, and safe error handling so messaging failures don’t break ticket workflows. Thanks, Hercules

@MasterRewathi

Hi, Hope you're doing great! I’d be happy to help you improve your website’s Google rankings, organic traffic, and conversions with a complete ROI-focused SEO plan, not just basic optimizations. What I will do for your website 1. In-depth Website & SEO Audit (identify issues affecting ranking) 2. Keyword Research + Competitor Analysis 3. On-Page Optimization (titles, meta tags, content, internal links, etc.) 4. High-Quality Manual Link Building for Authority & DA 5. Content Strategy to drive targeted organic traffic Why clients prefer working with me ✔ 10+ years of SEO experience ✔ 100% white-hat & safe techniques ✔ Growth-driven — focus on ranking + traffic + leads ✔ Transparent weekly reports & communication If you’d like, I can also share a free SEO audit of your website before we begin — so you can clearly see what needs to be improved. Would you like me to send the free audit? ? Looking forward to discussing your goals. Best regards, Rewathi

@vkrahu

Hello there, I can build an osTicket plugin that integrates Pushbullet to work like SMS inside tickets, similar to how osTicket currently handles email threads. It will send outgoing replies from the ticket to the customer via Pushbullet, receive incoming Pushbullet messages, and automatically append them into the existing ticket thread (as a reply/note) so the full conversation stays in one place. I’ll also add simple admin settings (API key, device/channel mapping) plus logging/testing to ensure reliable two-way messaging. Regards, Rahul

@Apurva510

As an experienced full-stack developer, I believe I'm the perfect fit for your osticket-Pushbullet SMS integration project. With over seven years in the field, I have repeatedly demonstrated my ability to develop timely, high-quality solutions for various complex projects. One of my core strengths is API integration, making me well-equipped to handle the task at hand. I've also worked extensively with HMTL, MySQL, PHP and Web Development. Moreover, my familiarity with handling existing ticket threads, just as you require for the message amendments, ensures a seamless integration of the SMS function into your osticket system. My proficiency in technologies like Node.JS and MongoDB would further streamline this process. Additionally, having worked on numerous similar projects over the years means I possess a deep understanding of the challenges and intricacies involved in developing such a plugin. By choosing me, you're opting for reliable expertise that understands your project's requirements down to a tee and has both the technical skills and experience to ensure a successful delivery. Let's collaborate to bring this vision to life and enhance your osticket system with an efficient SMS feature powered by Pushbullet! Thanks.....

@abhisaini0188

Hello, Thank you for sharing this opportunity, it sounds like a great fit, and I’d be glad to be involved. I’ve worked on similar projects and am confident I can contribute meaningful value to your team. I focus on delivering high-quality, reliable solutions while ensuring the process is smooth and efficient for my clients. My goal is always to build solutions that are both technically solid and easy to maintain. You’re welcome to review my profile to see examples of my previous work. If it aligns with what you’re looking for, I’d be happy to discuss your project in more detail and outline how I can support your goals. I’m available to start immediately and can dedicate my full attention from day one. Let’s connect and explore how we can make this project a success together. Looking forward to your response. With Regards! Abhishek Saini

@technologiesit

With over a decade of experience in web development, specifically PHP, I am confident that I can successfully execute your project. My team at Prajapati Technologies specializes in creating innovative plugins, and we understand the importance of streamlining functionality within existing systems, like osTicket. My six years as a top-rated Shopify and WordPress developer have honed my skills in finding viable solutions and achieving swift turnarounds, propelling businesses towards success. Having multiple proficiencies gives us an edge when it comes to integrations. I've worked with many APIs, so connecting osTicket and Pushbullet seamlessly is well within my capability. The plugin will not just handle outgoing/incoming SMS messages but also maintain communication on existing ticket threads, emulating the existing email function exactly like you need. We understand that this plugin should not create additional hassles or learning curves for your team; it's meant to enhance the way you already work. Prajapati Technologies' commitment to our clients’ satisfaction has helped us build a strong reputation in the industry. Our continuous availability enables prompt communication throughout the project lifecycle and ensures that any concerns are addressed immediately. Furthermore, our competitive pricing completes our package to make choosing my proposal for your osTicket-Pushbullet SMS integration an obvious choice.

@ixorawebmob

Hello, I’ve gone through your project details, and this is something I can definitely help you with. With over 10 years of experience in web development, specifically with PHP, MySQL, and API integrations, I can create a Pushbullet plugin for Osticket that seamlessly handles both outgoing and incoming SMS messages. This will ensure that messages are integrated into existing ticket threads just like emails are, enhancing the functionality of your current system. I prioritize clean architecture and robust solutions, making sure the SMS function is scalable and user-friendly. I will start by reviewing your exact requirements and suggest the best approach before proceeding with the development, ensuring you are kept in the loop throughout the entire process. Here is my portfolio: https://www.freelancer.in/u/ixorawebmob I’m excited about your project and would love to discuss more details to ensure the best approach. Could you clarify: What additional features would you like to include in the SMS functionality beyond the basic integration? Let’s discuss over chat! Regards, Arpit Jaiswal

@shivamhardia

Hey, I understand you need an osTicket plugin integrated with Pushbullet to enable two-way messaging, similar to how email works today. Outgoing messages should be sent via Pushbullet, and incoming messages must be appended to the correct ticket thread automatically. The solution will follow osTicket’s plugin architecture and preserve existing workflows. I can implement clean message mapping, threading, and configuration to ensure reliable SMS-style communication. Let's connect to finalize and proceed. Thanks!

@trm66614

Hi there,Good afternoon I am Talha. I can work with your project skills API Integration, Software Architecture, Software Development, HTML, PHP, Backend Development, Web Development and MySQL I am excited to present my proposal, which centers around a personalized approach designed to elevate your project. We will start with an in-depth consultation to gain a deep understanding of your project's unique requirements, goals, and constraints. Our commitment to customization means that we will tailor our services to align perfectly with your project, and we will explain how this approach will meet your expectations. Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan

@MSaadJaved

Hello Drew H., I will build an osTicket plugin that integrates with Pushbullet to send and receive SMS and append all messages to ticket threads exactly like email. My approach: - Review your osTicket version/environment and Pushbullet account/API details. - Create a plugin that hooks into ticket events to send SMS via Pushbullet. - Implement a webhook endpoint to receive incoming SMS, match or create tickets, and append messages to threads. - Add logging, configurable sender mappings, error handling and admin settings. Please inbox me to discuss requirements and access details so I can begin. Regards, Saad J.

@KarthikTechCon

Hello, I’m Karthik, a senior full-stack developer with 10+ years of experience building custom plugins and integrations for open-source platforms, including PHP-based systems similar to osTicket. I understand your requirement clearly: the plugin should make SMS behave exactly like email in osTicket, with both outgoing and incoming messages automatically appended to the existing ticket thread. How I’ll implement this: • Develop a clean osTicket plugin using official hooks/events • Integrate Pushbullet API for outbound SMS notifications • Handle incoming SMS webhooks and map them back to the correct ticket • Append SMS conversations directly into the ticket thread (no side logs) • Maintain sender identity, timestamps, and message direction • Secure API handling and error logging What you’ll get: • Fully functional osTicket–Pushbullet SMS plugin • SMS in/out behaving the same way as email in tickets • Clean, well-commented PHP code • Installation & configuration documentation • Tested against real SMS flows I focus on native behavior, not hacks, so the solution remains upgrade-safe and maintainable. I can start immediately and deliver in milestones. Let’s discuss your osTicket version and Pushbullet setup. Regards, Karthik Full-Stack Developer | PHP & System Integrations 10+ Years Experience