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Busco configurar un sistema de respuestas automáticas en WhatsApp que confirme cada pedido que ingresa y, al mismo tiempo, oriente al cliente en la resolución de problemas básicos que puedan surgir en ese momento. Lo que necesito: • Diseño del flujo conversacional: saludo, confirmación de datos del pedido y mensajes tipo para incidencias comunes. • Implementación técnica en WhatsApp Business (API oficial o plataforma equivalente como Twilio, Wati, Zenvia, etc.). • Plantillas aprobadas por Meta en español, listas para usarse. • Instrucciones claras para que mi equipo pueda actualizar textos o agregar nuevas preguntas frecuentes sin depender siempre de soporte externo. Acepto recomendaciones sobre la mejor herramienta, siempre que mantenga la interacción 100 % automática y cumpla con las políticas de WhatsApp. Si ya tienes experiencia montando chatbots de confirmación de pedidos, será un plus. Espero entregar el flujo publicado y probado en un entorno real, listo para operar.
Project ID: 40739522
122 proposals
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Active 11 hours ago
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122 freelancers are bidding on average $20 USD/hour for this job

Hola, CnEL India puede configurar una automatización de WhatsApp para confirmar pedidos y atender consultas básicas de forma automática. Nuestra metodología: * Definir el flujo completo: saludo, identificación del pedido, confirmación y resolución de incidencias comunes. * Integrar la API oficial de WhatsApp Business mediante una plataforma adecuada como Twilio, Wati o Zenvia. * Conectar el flujo con el sistema de pedidos mediante APIs/webhooks cuando sea necesario. * Preparar plantillas de mensajes en español siguiendo las políticas y requisitos de Meta. * Configurar respuestas automáticas según el estado del pedido y las preguntas frecuentes. * Añadir validaciones y manejo de casos inesperados para evitar respuestas incorrectas. * Probar el flujo completo con pedidos y escenarios reales antes de publicarlo. * Entregar instrucciones claras para que su equipo pueda actualizar textos y añadir nuevas preguntas frecuentes sin depender del desarrollador. Primero revisaremos su sistema actual y el flujo de pedidos, luego configuraremos la automatización, realizaremos pruebas y dejaremos el sistema listo para operar.
$20 USD in 80 days
8.7
8.7

Having built a robust career over 14+ years as a WordPress and Shopify developer, I'm confident that I can provide you with the automated WhatsApp solution you need. My extensive experience has seen me optimize and scale websites for maximum performance, a skill that will be highly valuable in configuring your conversational flow in WhatsApp. I've adeptly used APIs and integrated elements for seamless operation and can assure you a 100% automated interaction, fully respecting WhatsApp policies. As a bonus, I possess prior experience creating chatbots for confirming orders which I believe aligns perfectly with your project goals. Moreover, my ability in crafting clear, user-friendly templates will ensure your customers receive top-notch service while reducing dependability on external support for updates or additions. My commitment to fast turnaround time without compromising quality is legendary among my clients. Imagine having your flow published and tested within days, ready to go live immediately. Hire me, and together we can bring your dream of automating order confirmations to reality on the popular WhatsApp platform!
$15 USD in 40 days
8.4
8.4

Hi, I will design a conversational flow for WhatsApp that includes greetings, order confirmation, and responses for common issues. I will use the WhatsApp Business API or Twilio to implement this, ensuring full automation. I will create templates in Spanish that are approved by Meta, making them ready for immediate use. I will also provide clear instructions for your team to update texts or add FAQs without needing external support. To get started, I need access to your WhatsApp Business account and any specific requirements for the conversation flow. Thanks!
$20 USD in 40 days
8.1
8.1

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in API Integration, HTML, Twilio, Graphic Design As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen
$15 USD in 40 days
7.5
7.5

Hi, I checked your "Automatización WhatsApp para Confirmar Pedidos" project description, it looks like the focus is on delivering a clean, responsive website that works well across all devices. I prefer understanding the expected layout and user experience first, then building pages that closely match the design while keeping the code organized and easy to maintain. Feel free to share the design or current website, and I'll suggest the best implementation along with a realistic timeline. Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$15 USD in 1 day
7.2
7.2

Si cada pedido debe confirmarse en WhatsApp y al mismo tiempo resolver incidencias básicas, el diseño del flujo tiene que ser muy preciso para que no se vuelva confuso ni incumpla políticas de Meta. Mi enfoque sería construir primero un árbol conversacional corto y robusto, con mensajes aprobables, respuestas útiles y una estructura que luego tu equipo pueda editar sin tocar toda la automatización. Tengo experiencia en configuraciones de automatización y chatflows donde el objetivo final no era solo “que el bot responda”, sino que quede operativo en producción y sea sostenible para el negocio. En este tipo de trabajo, elegir bien entre API oficial y plataformas intermedias hace una diferencia grande en costo, mantenimiento y libertad para crecer después. También puedo sugerirte la opción más práctica según tu volumen y proceso actual. - ¿Cuántos tipos de incidencias quieres cubrir en esta primera fase? - ¿El cliente debe confirmar datos manualmente o esos datos ya llegan desde otro sistema? - ¿Buscas una solución solo para WhatsApp o prevés añadir otro canal más adelante?
$16 USD in 40 days
7.3
7.3

Hi there! I'm Markiyan, a full stack developer and head of a web development agency, and I'd love to help you set up an automatic WhatsApp order confirmation system. I understand you need a conversational flow design for greeting, order confirmation, and standard messages for common incidents, along with technical implementation using WhatsApp Business API or a similar platform like Twilio. You also require Meta-approved templates in Spanish and clear instructions for your team to update texts or add new FAQs. My team and I have experience with chatbot development, API integration, and Twilio, having built similar projects like a music voting mobile app using React Native and Node.js. We've completed 500+ projects with a 5.0 rating on Freelancer across 10+ years of work. I can deliver a fully functional, automated WhatsApp order confirmation system with a user-friendly conversational flow. One question: do you have a preferred platform in mind for the technical implementation, or would you like me to recommend the best tool based on your requirements? Feel free to message me to discuss the details! — Markiyan
$15 USD in 40 days
6.9
6.9

Hi, Entiendo que necesitas confirmar automáticamente cada pedido por WhatsApp y ayudar con incidencias básicas, sin intervención manual. Configuraré el flujo completo: saludo, validación de datos, confirmación, respuestas para problemas frecuentes y derivación controlada cuando sea necesario. Revisaré contigo si conviene WhatsApp Business API, Twilio, Wati o Zenvia, considerando costo, facilidad de mantenimiento y cumplimiento de las políticas de Meta. Prepararé las plantillas en español para aprobación, conectaré el sistema con tu fuente de pedidos mediante API Integration y dejaré todo probado en un entorno real. También entregaré una guía sencilla para que tu equipo pueda cambiar textos y añadir preguntas frecuentes. Si hace falta una interfaz de apoyo, puedo organizarla con HTML; además cuidaré el Graphic Design básico para que los mensajes y materiales de uso interno sean claros. ¿De dónde obtiene actualmente el sistema los datos de cada pedido y qué plataforma de WhatsApp prefieres evaluar primero?. Quedo atento para revisar el origen actual de los pedidos y comenzar con el flujo.
$25 USD in 29 days
6.5
6.5

Vi que necesitas automatizar las confirmaciones de pedidos en WhatsApp con plantillas aprobadas por Meta y un flujo de respuesta automática para incidencias frecuentes. He configurado integraciones de la API de WhatsApp conectando webhooks en Twilio y Wati para disparar mensajes transaccionales y manejar respuestas en tiempo real. ¿Los eventos de confirmación de compra se dispararán desde una plataforma de e-commerce existente o mediante una API propia? Mi portafolio: https://www.freelancer.es/u/JuanGarcia12001
$20 USD in 40 days
6.7
6.7

⭐⭐⭐⭐⭐ Create an Automated WhatsApp Response System for Order Confirmation ❇️ Hi My Friend, I hope you are doing well. I've reviewed your project requirements and see you are looking for an automated response system on WhatsApp. You have no need to look any further; Zohaib is here to help you! My team has successfully completed 50+ similar projects for automated systems. I will design the conversational flow, implement it technically, and provide templates approved by Meta in Spanish, all while ensuring the system is 100% automatic. ➡️ Why Me? I can easily create your automated WhatsApp response system as I have 5 years of experience in chatbot development, specializing in order confirmations and customer support. My expertise includes designing conversational flows, implementing APIs, and creating user-friendly templates. Besides, I have a strong grip on tools like Twilio and Zenvia, ensuring a smooth and efficient implementation. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. Looking forward to discussing this with you in chat. ➡️ Skills & Experience: ✅ Chatbot Development ✅ Conversational Design ✅ API Implementation ✅ WhatsApp Business API ✅ Customer Support Automation ✅ Template Creation ✅ Problem-Solving Guidance ✅ System Integration ✅ User Instructions ✅ Troubleshooting Support ✅ Spanish Language Proficiency ✅ Project Management Waiting for your response!
$17 USD in 40 days
6.4
6.4

Hi, I'm Denis, a full-stack developer specializing in WhatsApp automation for order confirmation and customer support. I understand your need: a reliable, hands-off system that confirms orders automatically while staying within WhatsApp's policies. The core challenge is building natural conversational flows that remain fully automated. Your system must capture order details, confirm them, and route common issues to predefined responses—all without human intervention. You'll manage templates and FAQs independently without constant technical support. Success comes down to thoughtful flow design and response timing. The difference between an effective chatbot and a frustrating one is anticipating customer questions upfront. For implementation, I'd recommend Twilio or WATI based on your volume and budget. Twilio offers full control; WATI is simpler if you prefer less configuration. We'd design the flow first, get your Spanish templates approved by Meta, then build automation to handle order confirmation, capture customer data, and respond to common issues like payment or delivery questions. The key technical challenge is maintaining correct conversation state. If a customer doesn't confirm details on the first attempt, the system must re-ask clearly. I'd also build a simple admin panel so your team updates FAQ responses without coding. One realistic consideration: WhatsApp has rate limits and template approval timelines. We'll plan upfront and batch templates to avoid delay
$15 USD in 40 days
5.6
5.6

Hello, I can design a WhatsApp automation system that handles order confirmations and common customer issues while staying within Meta’s policies. I’ve built a similar flow for a local e-commerce client—used Twilio’s API to confirm orders and route support queries, reducing manual responses by 60%. I’d approach this by creating a multi-step flow in WhatsApp Business API, using approved templates for confirmations and FAQs. The system will validate order details before sending the confirmation, then direct customers to predefined responses for issues like delays or cancellations. This setup will reduce response times and ensure consistent messaging across all interactions. Faster resolution of common queries will improve customer satisfaction and free up your team for complex cases. I’ll provide clear documentation so your team can update texts or add new FAQs without needing external help. Once the project is complete, I’ll walk through the flow with you to ensure everything works as expected. If this approach fits your needs, I’d be happy to discuss the details further. Thanks, Lazar.
$15 USD in 40 days
5.3
5.3

Perfect Match "WHATSAPP AUTOMATIZACIÓN PARA CONFIRMAR PEDIDOS" — necesitas confirmar cada pedido automáticamente y resolver incidencias comunes sin intervención manual. Montaría el flujo con la API oficial de WhatsApp o Twilio, usando plantillas aprobadas por Meta y respuestas claras para confirmación, datos del pedido y problemas frecuentes. Dejaría el contenido separado de la lógica para que tu equipo pueda cambiar textos y añadir preguntas frecuentes sin tocar el sistema. Un punto importante es controlar cuándo usar plantillas y cuándo responder dentro de la ventana permitida por WhatsApp, para evitar mensajes rechazados o interrupciones del flujo. ¿Qué plataforma utilizas actualmente para recibir los pedidos y ya tienes una cuenta de WhatsApp Business API activa? Looking forward to work with you.
$20 USD in 40 days
5.4
5.4

Hi, there. I’m Fernando from Mexico. I’d build the WhatsApp order flow around the official WhatsApp Business API through Twilio, keeping confirmation, order details and common issue handling as separate conversation states. I’d use approved Spanish message templates for outbound confirmations, with webhook handling for incoming replies and clear fallback paths when a request cannot be handled automatically. The flow would be designed so your team can update FAQs and message content without changing the core integration. I’d first connect one real order event to WhatsApp and complete the confirmation flow end to end, then add the remaining issue scenarios and templates. Bests
$21 USD in 40 days
5.0
5.0

Having successfully completed various automation projects, I believe I am the perfect fit for your WhatsApp business needs. My extensive experience in implementing APIs, design and HTML combined with my team's broad understanding of digital solutions makes us well-prepared to tackle your project. We ensure the delivery of high-performing and user-focused products that are tailored to your specific needs, an invaluable skill in this context. Moreover, we understand the importance of empowering our clients and their teams hence we will provide you with clear instructions on updating and adding new content to your system. Our dedication to providing a holistic service covers every aspect, from conception and design to deployment and ongoing support which includes being up-to-date with evolving technologies and platforms like the ones you mentioned. Above all, our focus is always on quality, innovation, transparency, and timely delivery; values which align perfectly with what you're seeking. So if you're looking for a technology partner that can deliver an automated Whatsapp system that confirms orders while resolving customer queries effectively, then TechWagger is the ideal choice for you. Let's transform this idea into reality together!
$16 USD in 40 days
5.0
5.0

Hello, I read your brief on "Automatización WhatsApp para Confirmar Pedidos" and this is squarely what we do. We run the Meta WhatsApp Business Cloud API in production — signature-verified webhooks, template lifecycle, the 24-hour service window and delivery/read tracking — for our own clients' order notifications. How I would approach it: 1. Confirm the endpoints, credentials and the exact trigger. 2. Build the integration with retries and error logging. 3. Run it against real data with you watching, then hand over. Price: 20.0 USD/hour. One question so I quote you accurately rather than guess: do you already have API access/credentials for both sides, or should I include obtaining them in the scope? AIT Systems — software company since 2010, 4.9 stars over 72 projects here, 100% on time and on budget. Ahmed
$20 USD in 7 days
5.1
5.1

I can efficiently implement a WhatsApp automation system to confirm orders and handle common customer inquiries, similar to how automated support is deployed for e-commerce platforms to reduce response times and improve customer satisfaction. My approach focuses on leveraging the WhatsApp Business API for robust, scalable solutions. My technical plan involves designing a clear, intuitive conversational flow covering order confirmation, data verification, and a tiered response system for frequent issues. I will integrate this flow using a platform like Twilio or Wati, ensuring compliance with Meta's policies for template approval in Spanish. The implementation will prioritize ease of use for your team, with straightforward guides for updating response content. To ensure optimal results, could you clarify the primary types of order-related issues you anticipate most frequently? Also, what is your current order processing system, and how does it currently handle order confirmation? I'm available to discuss how we can build this efficient automation for your business.
$25 USD in 7 days
4.8
4.8

=======> Hola, <======= Puedo configurar el flujo automático de WhatsApp para confirmar pedidos, validar datos y responder incidencias frecuentes, manteniendo la experiencia completamente automatizada y compatible con las políticas de Meta. Puedo trabajar con WhatsApp Business API, Twilio, Wati o Zenvia, preparar las plantillas en español para aprobación y dejar una estructura sencilla para que vuestro equipo pueda editar textos y añadir nuevas preguntas frecuentes. Budget : $450 Timeline : 5 days Question: ¿Los pedidos llegan desde una tienda online/ERP concreto que deba integrarse con WhatsApp? Saludos, Dejan
$20 USD in 40 days
4.8
4.8

⚠️ If you're not happy, you don’t pay. ⚠️ Hi Client, Thank you for checking my proposal and sharing the detailed project brief. I can build your automated WhatsApp response system using WhatsApp Business API or Twilio, with a user-friendly and efficient design. I will deliver: • A custom conversational flow including greetings, order confirmations, and templates for common issues. • Technical implementation on WhatsApp Business, ensuring 100% automation and compliance with WhatsApp policies. • Pre-approved message templates in Spanish, ready for immediate use. • Detailed instructions for your team to update texts and add FAQs independently. You will also receive: • Ongoing support for the first month post-launch to ensure smooth operation. I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag Pipal.
$15 USD in 14 days
4.5
4.5

⚡ I JUST COMPLETED A SIMILAR PROJECT. I have just developed an automated WhatsApp system that confirms orders and addresses common issues seamlessly. You want a smooth flow for order confirmations and basic troubleshooting for your customers. I can design a conversational flow that includes greetings, data confirmations, and templates for frequent issues. It’s crucial to ensure the templates are Meta-approved and easy to update as needed. I will keep everything clear and simple, ensuring your team can manage updates without hassle. MESSAGE ME, WORST CASE YOU GET FREE ADVICE. Regards, Stefan.
$15 USD in 7 days
4.7
4.7

Valencia, Venezuela
Member since Jun 4, 2026
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