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We are building a safety check-in application (“ImOkay”) using the WhatsApp Business Cloud API and need an experienced Meta/WhatsApp specialist to assist with message template setup and troubleshooting. Current Issue We are unable to submit message templates in WhatsApp Manager. Each attempt results in the error: “This WhatsApp Business account does not have permission to create message template.” This occurs after completing the template form and clicking Submit. The account shows full administrative access in Business Manager, but the system does not recognize permissions during submission. We need an expert to diagnose and resolve this issue and ensure templates are successfully approved. Scope of Work Investigate and resolve template creation permission issue Create and submit required WhatsApp message templates Ensure templates comply with Meta policies Verify correct categories (Authentication, Utility, etc.) Provide guidance on best practices for approval Confirm readiness for production messaging Required Templates OTP / login code (Authentication) Account created confirmation Notification consent confirmation Daily check-in reminder Follow-up reminder Missed check-in notification to trusted contact Account Details (for context) WhatsApp Business Cloud API (Meta hosted) New Business Portfolio Templates not yet approved Backend development not started yet Goal: production-ready messaging setup Ideal Candidate Proven experience with WhatsApp Business Cloud API Experience with Meta Business Manager & WABA configuration Successfully submitted and approved templates before Able to diagnose permission and configuration issues Strong understanding of Meta policies Deliverables Successfully submitted templates (approved or pending review) Resolution of template permission error Clear setup documentation or handover notes To Apply, Please Include Brief description of similar projects completed Confirmation you have worked with WhatsApp Cloud API templates Estimated time to resolve
Projektin tunnus (ID): 40301115
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6 freelancerit tarjoavat keskimäärin ₹1 065 INR tätä projektia

Your WhatsApp template permission issue is likely tied to Business Manager role configuration or account verification status. I'll diagnose the exact cause, fix the permissions, then create all six templates with proper Meta policy compliance to get them approved quickly. I built similar API automation systems including a Telegram operations bot that handles real-time monitoring and a social media automation pipeline managing multiple API integrations. You can see more at ffulb.com. The permission troubleshooting should be straightforward once I take a look at your Meta Business Manager setup. Available to start immediately. If you can share admin access to your Business Manager and WhatsApp Business account, I can assess the situation today and have your templates submitted within 24-48 hours.
₹1 389 INR 2 päivässä
3,0
3,0

I have acquired profound knowledge and skills in various fields relevant to your project. I'm proficient in the WhatsApp Business Cloud API and familiar with the Meta Business Manager & WABA configuration you require. Successfully submitting and obtaining approval for WhatsApp message templates is not new to me as I've accomplished such tasks before, which makes me confident about delivering the outputs you need: approved templates, resolved permission error, and clear setup documentation. My priority has always been customer satisfaction, and to achieve this, I ensure that my work satisfies all relevant policies. Regarding the issue at hand—"This WhatsApp Business account does not have permission to create message template"—I'm ready to investigate, diagnose, and provide resolution within an estimated realistic timeline. In terms of communication and collaboration, I possess a proactive approach paired with strong problem-solving skills that enable me to address challenges effectively as they arise during a project. To optimize my services for you as well as future clients, I regularly update myself on emerging trends. Let's get this project rolling!
₹800 INR 1 päivässä
1,1
1,1

Hello, I have experience working with WhatsApp Cloud API integrations and can help set up messaging, webhooks, template handling, and seamless integration with your application or CRM. I will ensure the solution is secure, scalable, and fully compliant with Meta’s API requirements. Let’s discuss your requirements and get the integration running smoothly. Regards, Bharti
₹1 050 INR 7 päivässä
0,0
0,0

Hi there, I can take a look at this issue and resolve it. I have worked with Whatsapp API in the past on another platform and can help you with this one too. Thanks, b
₹1 500 INR 2 päivässä
0,0
0,0

Hi there, I am a Full-Stack Developer experienced in Meta Business Manager and the WhatsApp Cloud API. I can resolve the template permission errors for "ImOkay" and get your messaging production-ready. The error—"This WhatsApp Business account does not have permission to create message template"—is a known friction point. Even with admin access, it usually stems from Portfolio verification status, missing payment methods, or System User asset permissions. I can diagnose and fix this quickly. My Approach: Audit & Resolve: Identify the permission bottleneck and configure the correct WABA roles. Creation & Compliance: Draft the 6 required templates (Authentication for OTP, Utility for reminders) ensuring strict adherence to Meta's policies for fast approval. Handover: Provide clear documentation so your backend development can begin seamlessly. Application Requirements: Experience & Similar Projects: I recently managed the WhatsApp Business API for cod-ly.studio. I successfully configured the Meta Business Manager and secured approval for Authentication templates used for OTP sign-up codes. Estimated Time: Up to 2 days to fully audit the account, fix permissions, and submit all 6 templates. I am ready to jump into your Business Manager and resolve this. Let's chat briefly to grant access so I can begin immediately. Best regards, Mahmoud
₹600 INR 2 päivässä
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