public administration

My role is i am the administrater of the health care practice and i should mention a hospital name which does not exist can take anything. there is a decline in the patient volume and i shd use the acess matrics to identify the cause and design a community outreach [login to view URL] paper should be of 10 pages and should mention little bit history of hospital how many staff are present like health care providers, R.N,PCA, clinical practitioners, LPNs , etc. the percentage and values should be TNAA-14 days, Fill rate 85%, No show - 20%, Cycle time -60 minutes. No show and the fill rate should be seen equal as hundred percent. We should show connection between volume decrease and acess matrics and the steps u will take to correct it. what was the impact on buiseness. And how u can solve the problem to increase the patient volume u should also mention that what was the reason for decline and what changes can u make to get increase patient outcome and buisness. The following percentage and values should be considered to be the normal values.