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Amazon Connect contact flow troubleshoot

Hi, I require support for an existing Amazon Connect contact flow. See attached contact flow diagram.

My issue is that inbound calls are not currently being recorded. I have attempted to configure the contact flow to record the call but it does not appear to be working.

Taidot: Amazon Web Services

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Tietoa työnantajasta:
( 11 arvostelua ) North Bondi, Australia

Projektin tunnus: #27460512

1 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_23% %project_currencyDetails_sign_sub_24% tähän työhön

dhamodarreddy17

Hi, i feel the recording block should be before transfer to phone number block. In AWS documentation it was mentioned that the recording block should be before connecting to agent. Can you give it a try. Let's get con Lisää

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