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I need a self-contained voice-based AI that can place and receive calls, answer common customer-service questions, and run simple outbound sales or follow-up campaigns without routing through an existing CRM or VoIP platform. The whole stack—telephony, speech-to-text, language model, text-to-speech, and call logic—must run as a standalone service I can deploy on my own cloud account. Core scope • Two conversation tracks: inbound support (order status, basic troubleshooting, FAQs) and outbound promotional or warm-lead calls. • Natural language understanding good enough to handle unscripted replies, stay on topic, and gracefully hand off to a live agent when confidence drops. • Simple dashboard or logs so I can review transcripts, call outcomes, and adjust prompts or flows without touching code. • Secure API endpoint for future integrations, but nothing external is wired in for now. I’m comfortable if you build on Twilio Voice, Asterisk, or an open-source SIP stack; for the conversational layer, Dialogflow CX, Rasa, or a GPT-powered custom service are all acceptable as long as latency stays low and costs are predictable. Acceptance criteria 1. I can trigger an outbound call from a CLI or webhook, watch the agent converse, and see the transcript stored. 2. Incoming calls reach the agent, which can resolve at least 80 % of a provided test set of customer queries without escalation. 3. Sales script branch can collect contact confirmation and log a “qualified” or “not interested” flag. 4. Deployment instructions work on a clean Ubuntu LTS VPS. Show me previous voice-AI work or a short demo snippet in your bid so I know you’re comfortable with end-to-end telephony.
Projektin tunnus (ID): 40179672
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Aktiivinen 14 päivää sitten
Sijanti: Mumbai, India
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3 freelancerit tarjoavat keskimäärin ₹3 283 INR/tunti tätä projektia

Hello, I can build a fully self-contained, deploy-anywhere voice AI system that places and receives calls, handles real customer conversations, and runs outbound campaigns — without relying on any existing CRM or VoIP platform. The entire stack (telephony, speech recognition, AI conversation, text-to-speech, call logic, logging, and dashboard) will run inside your own cloud account on Ubuntu LTS, exactly as requested. How I’ll Deliver This 1. Telephony (Inbound & Outbound) Asterisk (PJSIP) as the core telephony engine Works with any SIP trunk (Twilio SIP, Telnyx, Plivo, or carrier SIP) Supports: Incoming customer calls Programmatic outbound sales / follow-up calls Live agent handoff via SIP extension or phone number No CRM, no hosted IVR lock-in. 2. Conversational AI Layer Natural language handling for unscripted speech Two dedicated conversation tracks: Inbound support: order status, FAQs, basic troubleshooting Outbound sales: intro script, contact confirmation, qualification Confidence scoring based on: Speech recognition certainty Intent match strength User repetition or frustration signals Automatic escalation to a live agent when confidence drops You can use: GPT-powered custom service (API or self-hosted) Or open-source NLU if preferred Latency and token usage are tightly controlled.
₹8 000 INR 40 päivässä
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Hi, I’m Baskar — a Python & AI engineer with hands-on experience building end-to-end voice AI systems using FreeSWITCH, SIP, and custom AI backends. I’ve built a fully self-hosted AI call agent pipeline including SIP telephony, real-time call control, Whisper-based speech-to-text, GPT-powered conversation logic, and natural text-to-speech. The entire stack runs standalone on Ubuntu VPS with no Twilio or SaaS dependency. Architecture: Caller → FreeSWITCH → Python AI Service → STT → LLM → TTS → FreeSWITCH → Caller I can implement: • Inbound AI support agent (FAQs, order status, troubleshooting) • Outbound sales / follow-up call campaigns • Call recordings + transcripts + structured logs • CLI + webhook triggered outbound calls • Simple dashboard + secure API layer All deployment will be fully documented for clean Ubuntu LTS setup. I’ve already built and tested similar AI receptionist and SIP-based voice bot systems and can share architecture diagrams and demo snippets. Looking forward to building your production-grade, self-hosted voice AI system. — Baskar
₹750 INR 40 päivässä
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We are a development team with deep experience in programmable voice and AI conversation layers. Your project aligns perfectly with our core competencies. We understand that you need a proprietary, self-hosted system rather than a generic plugin. We can guarantee a solution that runs entirely on your own cloud account with predictable costs. Regarding your Acceptance Criteria: Triggers: We will ensure you can trigger calls via CLI/API and view real-time transcripts. Resolution: We will tune the NLU to meet your 80% resolution target for the provided test set. Data Logging: We will implement the logic to flag calls as "Qualified" or "Not Interested" exactly as requested.
₹1 100 INR 40 päivässä
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Mumbai, India
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