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I want to deploy a voice-driven concierge that guests can call at any hour to handle day-to-day requests without waiting for the front desk. The core functions I need right now are: • Answer room-availability questions in real time and complete the booking, reading and writing data directly to our RoomRaccoon PMS. • Take amenity reservations (spa, restaurant, late check-out), create or modify the corresponding records in RoomRaccoon, and send a confirmation SMS or email to the guest. • Provide concise answers about nearby attractions, directions and opening hours. • Forward room-service orders to the appropriate in-house system or by email/API if that is all that’s available. • Escalate anything it cannot solve to a live agent, handing over the call context. For launch the voice agent only has to converse in clear, natural English, but I want the architecture kept language-agnostic so we can add Spanish and French later without rebuilding core logic. Key requirements • 24 / 7 availability with no noticeable downtime. • Seamless, secure integration with RoomRaccoon via its API (authentication, error handling, rate limits). • Works over standard phone lines; if you prefer SIP, Twilio, or another VoIP layer, outline that in your approach. • GDPR-compliant handling of personal data and call recordings. • Dashboard or logs that let my staff review conversations, monitor performance and tweak responses without coding. Deliverables 1. A fully configured, cloud-hosted voice agent connected to our RoomRaccoon test account. 2. Source code or configuration files plus setup documentation so my IT team can replicate the deployment. 3. One-hour knowledge-transfer call demonstrating how to update intents, add languages and pull analytics. Acceptance criteria – A test call successfully checks availability for a specific date range and books a room in RoomRaccoon. – A second test reserves a spa slot and sends the guest a confirmation. – Average response latency under two seconds during a ten-call stress test. – Logs show no uncaught errors. If you’ve built conversational IVR, Alexa skills, Dialogflow CX, or similar hotel solutions before, please mention relevant examples so I can gauge fit. I’m ready to start as soon as we agree on the technical stack and timeline.
Projektin tunnus (ID): 40238123
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Aktiivinen 23 päivää sitten
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20 freelancerit tarjoavat keskimäärin ₹1 021 INR/tunti tätä projektia

Hello, I trust you're doing well. I am well experienced in machine learning algorithms, with nearly a decade of hands-on practice. My expertise lies in developing various artificial intelligence algorithms, including the one you require, using Matlab, Python, and similar tools. I hold a doctorate from Tohoku University and have a number of publications in the same subject. My portfolio, which showcases my past work, is available for your review. Your project piqued my interest, and I would be delighted to be part of it. Let's connect to discuss in detail. Warm regards. please check my portfolio link: https://www.freelancer.com/u/sajjadtaghvaeifr
₹1 500 INR 40 päivässä
5,8
5,8

Hi there, I am a strong fit for this build because I have implemented voice AI systems that integrate with third-party APIs and handle real-time booking workflows with escalation logic. I have developed conversational IVR and LLM-driven voice agents using Twilio or SIP layers, secure REST integrations, and structured intent handling with full logging and human handoff support. I would use a cloud-hosted Node.js or Python service, Twilio Voice for telephony, a structured orchestration layer for RoomRaccoon API calls, and a scalable architecture that allows additional languages without changing core logic. I reduce risk by isolating PMS integration behind validated service layers, implementing strict error handling and rate-limit controls, logging every transaction, and load-testing to meet the sub-two-second latency requirement. I am ready to review RoomRaccoon API access and define a clear technical plan and timeline immediately. Regards Chirag
₹1 000 INR 40 päivässä
4,3
4,3

Hello, I’m Karthik, an AI Systems Architect with 15+ years building voice automation, IVR, and API-driven enterprise platforms. I’ve delivered conversational agents integrated with PMS/CRM systems and real-time booking workflows. ### Proposed Architecture ✔ **Voice Layer:** Twilio SIP/Voice (or similar) for PSTN handling ✔ **AI Engine:** LLM-driven intent + rule-based fallback ✔ **Integration Layer:** Secure RoomRaccoon API connector (OAuth, rate-limit handling, retries) ✔ **Booking Logic:** Real-time availability check + reservation write-back ✔ **Amenity Flow:** Spa/restaurant/late checkout reservations + SMS/email confirmations ✔ **Escalation:** Live-agent handoff with full call context ✔ **Knowledge Module:** Local attractions Q&A with structured data System will be language-agnostic (intent layer separated from language layer) to add Spanish/French later without rebuilding logic. ### Compliance & Reliability • 24/7 cloud deployment (Docker + auto-scaling) • GDPR-compliant data handling & encrypted storage • Call logs + analytics dashboard • Error monitoring & audit logs • <2s response latency via optimized async API calls ### Deliverables ✔ Fully deployed voice agent (connected to RoomRaccoon test) ✔ Source/config + documentation ✔ Knowledge-transfer session I’ve built AI IVR systems with PMS integrations and real-time transactional logic. Ready to define stack and begin immediately.
₹1 300 INR 40 päivässä
4,3
4,3

As a seasoned Full Stack Developer with extensive experience in AI Chatbot Development and API Integration, I possess the perfect skill set for your AI Hotel Concierge Voice Agent project. My expertise involves creating seamless, intelligent, and personalized user experiences through conversational interfaces just like the one you need. I've got a track record of successfully building solutions employing platforms similar to what you mentioned - Alexa Skills, Dialogflow CX, and hotel-specific systems. Just last year, I developed an AI-driven chatbot leveraging OpenAI GPT and Dialogflow for a renowned hotel chain where guests could place orders, inquire about amenities, among other tasks. My approach ensures not just smooth functioning but also easy language-agnostic expansion and robust integrations. Being a proponent of clean code and scalable architecture, I assure a reliable and 24/7 available solution with minimal latency. The added advantage that I bring to the table is my knack of providing comprehensive handover docs and conducting knowledge-transfer sessions. Choose me for this role if you're seeking a skilled professional who can deliver your voice agent impeccably while ensuring GDPR compliance.
₹800 INR 40 päivässä
1,6
1,6

My proposal is to conduct a professional, ethical, and non-intrusive Open Source Intelligence (OSINT) investigation. The goal is to uncover accurate, verifiable, and actionable intelligence from publicly available data sources in order to assist clients in identifying threats, verifying information, and making informed decisions. I know advance AI module.
₹800 INR 40 päivässä
2,5
2,5

I can build this end to end and I’m happy to start with a demo first, then move forward together. I’ve worked on voice-driven concierge / IVR systems with real-time booking flows, PMS/API integrations, SMS/email confirmations, and live-agent escalation. I can integrate securely with RoomRaccoon, keep latency under 2 seconds, and design the system to be language-agnostic for future Spanish/French support. I’ll handle: 24/7 voice agent over phone (Twilio/SIP) Real-time RoomRaccoon read/write (bookings, amenities) Smart escalation with full call context GDPR-safe logging + simple dashboard Clean handover + knowledge transfer Let me show you a working demo first—once you’re confident, we scale it properly.
₹1 000 INR 40 päivässä
1,4
1,4

I can quickly construct whole voice Ai Agent with RAG. Drawing on my extensive experience in API integration, I am the ideal candidate to execute your AI Hotel Concierge Voice Agent project. Over my 14-year career, I have consistently proven my ability to create seamless and secure integrations that align with clients' specific needs. I have a deep understanding of the intricacies involved in integrating with external systems, like your RoomRaccoon PMS via its API, mitigating risks, and ensuring compliance with standards such as GDPR. You can trust me to guarantee smooth connectivity between your voice agent and your existing systems. Another relevant skillset I bring to the table is working with advanced technologies that underpin powerful conversational agents, such as AI Agent, Machine Learning, LLM, NLP. This project would hinge heavily on enabling your customers to interact effectively with the AI hotel concierge. Having successfully built similar solutions in the past, such as conversational IVR and Alexa skills across various industries including hospitality, I can handle the intricacies of voice-driven technology flawlessly. Finally, my proficiency extends beyond just building an application but also encompassing preparing comprehensive setup documentation and conducting knowledge-transfer sessions.
₹950 INR 40 päivässä
1,3
1,3

With TechOTD Solutions, you get an amalgamation of expertise and commitment, which is what you need for this project. Our proficiency in API integration plays right into your key requirement; seamless connection with RoomRaccoon is the norm at TechOTD. We understand that your brand data security matters highly, and we guarantee GDPR-compliance in handling any personal data or call recordings generated through our service. Our previous work resonates well with your project needs. We have successfully developed voice-driven technologies like Dialogflow CX and conversational IVR systems which remain reliable under constant use. This, plus our experience in building multi-lingual AI platforms sets us apart. While a clear, natural English interface is the primary launch requirement, we can ensure to construct your system language-agnostic for easier future expansion into Spanish and French. Timely delivery and top level support are central tenets in TechOTD’s operation model. With us, you gain not only a well-rounded technical skill set but also the promise of long-term post-launch support and maintenance. Let's turn this concierge vision into a reliable reality by partnering with TechOTD! You won't be disappointed.
₹1 000 INR 40 päivässä
0,0
0,0

I will create an AI hotel concierge voice agent that sounds friendly, clear, and natural when speaking with guests. The voice agent will help with room bookings, check-in and check-out information, hotel services, and common guest questions. I will make sure the voice matches your hotel’s style, follows all instructions, and is delivered on time. I am happy to make revisions to ensure you are fully satisfied with the result.
₹1 000 INR 40 päivässä
0,0
0,0

With my extensive background in web development, API integration, and digital solutions, I am perfectly positioned to bring your AI Hotel Concierge Voice Agent project to life. Having successfully built websites, optimized e-commerce stores, and implemented effective SEO strategies that drive organic traffic for brands across several industries including hotels, I have a deep understanding of the functionality and interface needs of a hotel system like RoomRaccoon. My skill sets also include experience of conversational IVR and building hotel solutions like which can make your investment in my services pay back handsomely. I can leverage this knowledge to ensure a seamless, secure integration with RoomRaccoon via its API and develop the capability for your voice agent to directly read and write data to update room availability on the PMS without any lags or errors. In conclusion, choosing me as your partner means choosing reliability, long-term commitment, and technical expertise that aligns with your project's needs. My intention is not just to provide you with fully-configured cloud-hosted voice agent but extend myself by providing detailed source code or configuration files and setup documentation for better-accessible deployment by your IT team. Let's harness technology meaningfully and create an AI hotel concierge voice agent that exceeds your expectations.
₹1 000 INR 40 päivässä
0,0
0,0

Hello, I can help you build a cloud-hosted, 24/7 voice-driven concierge integrated securely with RoomRaccoon via API. I have experience building LLM-powered conversational systems, multi-agent workflows, and real-time API integrations using Python and AWS. I would design the solution using a scalable voice layer such as Twilio or SIP, combined with an LLM orchestration layer for intent handling, booking logic, and escalation management. The system will support real-time room availability checks, booking creation, amenity reservations, room-service routing, and live-agent handover with full context. It will include secure authentication, GDPR-compliant data handling, logging, and a monitoring dashboard for performance tracking. The architecture will be language-agnostic so Spanish and French can be added without rebuilding core logic. I would be happy to discuss your current RoomRaccoon API setup and any constraints before finalizing the technical stack and timeline. Looking forward to collaborating.
₹1 000 INR 40 päivässä
0,0
0,0

Here is a polished version within ~1500 characters: --- AI voice concierge integrated with RoomRaccoon, 24/7, secure, scalable, and multilingual-ready. I’m a Generative AI & Agentic Systems Engineer with 5+ years of experience building production-grade LLM systems, multi-agent workflows, and real-time cloud deployments. I specialize in FastAPI, Docker, Azure/GCP, and scalable AI APIs with sub-2s latency. **Proposed Architecture:** • Twilio (PSTN/SIP) for telephony with real-time streaming • Speech-to-text + LLM dialogue engine • Agent-based orchestration (Booking, Amenities, Room Service, Local Info, Escalation) • Secure RoomRaccoon API integration (availability checks, bookings, modifications, retries, logging) • SMS/email confirmations via Twilio/SendGrid • GDPR-compliant encrypted storage and configurable retention • Admin dashboard for logs, analytics, and response tuning **Performance & Reliability:** • <2s average response latency • Horizontal scaling with Docker + cloud deployment • 24/7 availability with monitoring and failover • Clean escalation to live agent with full call context **Delivery (4–6 Weeks):** Week 1: Infra + API setup Week 2: Booking flow Week 3: Amenities + notifications Week 4: Escalation + stress testing Week 5–6: Hardening, documentation, knowledge transfer Acceptance criteria: successful booking + spa reservation in RoomRaccoon, confirmation sent, <2s latency under load, no uncaught errors. Ready to start immediately.
₹750 INR 30 päivässä
0,0
0,0

Hello, I’m excited about building your voice-driven concierge and can deliver a reliable, production-grade AI agent that genuinely reduces front-desk load while improving guest experience. My approach focuses on real-time automation, secure PMS integration, and a scalable architecture that supports future language expansion without rework. I design systems that are fast, fault-tolerant, and hotel-operationally practical—not just technically impressive. My expertise includes: • AI voice agents & conversational IVR (Twilio/SIP, real-time speech-to-text, natural voice synthesis). • Secure API integrations with PMS/booking systems (auth, rate limits, retries, data consistency). • Voice workflows for booking, reservations, room service, and live-agent escalation with context handoff. • Cloud-native architecture (high availability, low latency, monitoring, logging, GDPR compliance). • Language-agnostic NLP design for easy expansion to Spanish/French later. • Admin dashboards, analytics, and non-technical configuration tools for staff control. You’ll get a fully deployed 24/7 voice concierge integrated with RoomRaccoon, complete documentation, clean handover, and a scalable foundation for multilingual expansion. My focus is not just making it work—but making it reliable, fast, secure, and operationally valuable from day one. Best Regards, Abhijeet
₹750 INR 40 päivässä
0,0
0,0

Hi, Your voice concierge project caught my attention because this is exactly what I do. I build AI agents that connect to real APIs and handle live conversations in production, not just prototypes. I've built speech to speech AI agents and have hands on experience with API integrations, conversational AI, and cloud deployment. My stack includes Python, FastAPI, LangChain, Docker, and AWS. I'm also an AWS Certified Solutions Architect, so I can architect this for 24/7 reliability from day one. Here's how I'd approach your project: For the voice layer, I'd use Twilio for telephony with a speech to text, LLM, and text to speech pipeline to keep conversations natural. The AI core would be a LangChain agent with tool calling that integrates directly with RoomRaccoon's API for availability checks, bookings, amenity reservations, and sending confirmation messages. I'd keep the conversation logic separate from the language layer so adding Spanish and French later becomes a configuration change, not a rebuild. For escalation, the agent would detect low confidence or explicit requests for a human and hand over the call with full context. I'd also build a simple staff dashboard to review calls and tweak responses without any coding. GDPR compliance, encrypted recordings, and consent handling would all be built into the flow. I'm based in Pune so timezone works perfectly. I'd suggest starting with a small paid pilot so you can evaluate the quality before committing fully. Insiya
₹900 INR 40 päivässä
0,0
0,0

Thane, India
Liittynyt marrask. 14, 2017
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