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I’m looking for a single, reliable freelancer who can move smoothly between two core tasks: polishing short-form video content and keeping my brand’s customer chat channels organised and responsive. On the video side, you’ll receive raw footage along with a rough brief for each piece. Your job is to cut out dead space, tighten pacing, balance audio, drop in light transitions or motion graphics where they truly add value, and deliver a clean, ready-to-publish file. Most clips run two to five minutes, aimed at social media and the occasional website embed, so quick turnaround and an eye for platform-specific ratios are important. Adobe Premiere Pro or Final Cut Pro is fine—as long as the export is crisp and meets the spec I provide, I’m flexible on your toolkit. Between edits, you’ll hop into our chat dashboard (primarily Instagram DMs and Facebook Messenger) to acknowledge new inquiries, route questions to me when needed, tag common issues, and keep the response time under one hour during the agreed shift window. Clear written English and a friendly tone are essential here; you’re the first impression many prospects will get. Deliverables I expect: • One fully edited, optimised video per assignment, delivered in the agreed format and resolution. • A brief activity log at the end of each shift summarising chat interactions and any follow-ups I should handle. If you’re comfortable toggling between creative video work and customer chat moderation—and you can stay organised while doing it—I’d love to hear how you’d tackle both roles.
Project ID: 40739530
23 proposals
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Active 4 days ago
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23 freelancers are bidding on average ₹19,343 INR for this job

✨✨Hello!✨✨ I can support both sides of your workflow by turning raw footage into polished short-form content while keeping your brand communication organised and responsive. For video, I’ll focus on tight pacing, clean audio, purposeful motion graphics, and platform-specific exports for social media and web. Portfolio: https://www.freelancer.com/u/iamVutuk ✨ Short-form video editing ✨ Adobe Premiere Pro & Final Cut Pro ✨ Dead-space removal & pacing refinement ✨ Audio balancing & cleanup ✨ Light transitions & motion graphics ✨ Platform-specific aspect ratios & exports ✨ Clean, ready-to-publish delivery With 10+ years of experience in video editing, motion graphics, and digital content, I’m ready to become a reliable part of your ongoing workflow. Send me your footage, briefs, and brand requirements, and let’s build a smooth production process. Thanks & Regards, Irfan Shekh
₹25,000 INR in 7 days
5.3
5.3

With over 11 years of experience in multiple domains including movie-making, video editing, motion graphics, and graphic design, I'm primed and ready to provide a well-rounded service for your unique project. Rest assured that each clip I deliver would be optimized, platform-specific dimensions considered and exquisitely polished. Going beyond just editing videos, my strong written English skills and engaging tone are key in differentiating my chat support abilities. As first impressions matter greatly, my warm and friendly approach in delivery ensures seamless client correspondence with minimal response time. Having worked with various communications platforms including Instagram DMs and Facebook Messenger, I am well-versed at organizing channels, acknowledging inquiries promptly, tagging common issues effectively and route questions appropriately. Moreover, my versatility extends beyond your main requirements. I am skilled in IT Support which is invaluable when technical issues arise; customer success for client satisfaction guarantee; virtual assistance to ensure smooth workflow; telemarketing/lead generation for boosting brand awareness; Airbnb management for effective coordination of your property; email marketing for enhanced reach and CRM proficiency to manage data seamlessly. Whether creating superior videos or maintaining impeccable chat interactions: my aim is to amplify your operations and nurture long-lasting customer relationships for impactful growth.
₹12,500 INR in 1 day
4.8
4.8

Muhammad Waseem Dear Client, I have 5+ years of experience in video editing and social media content, and I’m comfortable managing both creative editing and customer communication. I can turn your raw footage into clean, engaging 2–5 minute videos with tight pacing, balanced audio, smooth transitions, motion graphics, color enhancement, and platform-ready exports. Alongside editing, I can manage Instagram DMs and Facebook Messenger professionally, respond within the agreed timeframe, tag and organize inquiries, escalate important questions, and maintain a clear shift activity log. I’m organized, responsive, and comfortable switching between editing and customer support without losing attention to detail.
₹12,500 INR in 2 days
4.1
4.1

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu
₹12,500 INR in 7 days
3.7
3.7

I can manage both sides of this role—polishing short-form videos and keeping your Instagram/Facebook inquiries organised and professionally handled. For each edit, I’ll tighten pacing, clean the audio, add subtle motion graphics where useful, and export in the correct platform format; for chat support, I’ll respond clearly, tag common issues, escalate important questions, and maintain a concise activity log. I’m comfortable switching between creative production and customer communication while keeping both workflows organised and consistent.
₹15,000 INR in 3 days
3.1
3.1

Hi, I’d love to support your brand with both video editing and customer chat management, keeping your content polished and your inquiries organised. For each video, I’ll follow your brief, remove dead space, tighten pacing, balance audio, and add subtle transitions or motion graphics where they improve the viewing experience. Final files will match your required aspect ratio, resolution, and export specifications. During our agreed shift, I’ll monitor Instagram DMs and Facebook Messenger, acknowledge inquiries within one hour, answer using approved brand information, tag recurring issues, and escalate questions that need your input. You’ll receive a concise end-of-shift log covering interactions, pending queries, and follow-ups. To balance both responsibilities, I’ll plan editing blocks around regular dashboard checks and keep a clear task tracker for deadlines and open conversations. Please share your expected video volume, turnaround times, and preferred shift hours so we can align on a reliable workflow. Looking forward to working together.
₹12,500 INR in 1 day
0.4
0.4

Hi, I am interested in your Versatile Video + Chat Support role. I am perfect for this because I can handle both tasks smoothly. For Video Editing: I will polish your raw footage by cutting dead space, tightening pacing, balancing audio, adding clean transitions and motion graphics where needed. I will deliver a clean, ready-to-publish file for social media (Reels, Shorts, TikTok) and website. I work in Adobe Premiere Pro and CapCut Pro, with fast turnaround and correct aspect ratios (9:16, 1:1, 16:9). For Chat Support: I can also manage your brand's customer chat channels - keeping them organized, replying quickly and professionally to keep customers happy. I am a single, reliable freelancer available for long-term work. I can start immediately and handle daily videos. Let's do a quick test - send me one raw clip and I will polish it for you as a sample. Looking forward to working with you long-term. Best Regards, Abdul
₹25,000 INR in 7 days
0.0
0.0

Having carved a niche for myself as a Front-end Web designer using AI to complete 80-90% of the work, I am well positioned to meet your needs for efficient video editing and customer chat moderation. My proficiency in Adobe Premiere Pro makes me equal to the task of working on your short-form video content from shoot to delivery. Over time, I've developed an eye for social media-specific ratios which aids my ability to turn content around quickly while not compromising quality. My experience as a web designer has also honed my organizational abilities, and this enables me provide you with concise activity logs post shift, summarizing chat interactions and actions I've taken as well as those that require your attention. On the moderation side, my experience ensures that I can acknowledge customer inquiries promptly, tag common issues and route questions appropriately while maintaining a friendly tone that resonates with your brand. Your satisfaction is my priority. In addition to being flexible on toolkit usage—I always provide exports that meet specifications provided—I'll always be available to discuss job modifications or concerns. You need not just another video editor or chat moderator; you need an individual who can toggle seamlessly between both roles with ease, ensure timely delivery of clean-cut videos and maintain an impeccably organized customer service channel. I am that individual!
₹25,000 INR in 7 days
0.0
0.0

Hi, I can handle both sides of this role: editing your short-form videos and keeping your Instagram/Facebook chats organized and responsive. I currently work as a Content Creator at Tahayyul Travel, editing short-form videos and creating content based on briefs. I also have freelance video editing experience using Premiere Pro and DaVinci Resolve. On the customer support side, I previously worked as a Spanish-English Amazon Seller Support Agent, handling inquiries through chat, email, and phone, so I’m comfortable communicating professionally, tagging issues, escalating questions, and keeping track of follow-ups. I’m comfortable switching between creative work and customer communication while staying organized and meeting deadlines. Best, Mohamed
₹12,500 INR in 1 day
0.0
0.0

Switching between video editing and live customer chat isn't a small ask, and needing to stay organized while doing both is exactly what exposes how well someone actually manages context switching. Once that focus slips, everything downstream goes with it, response times creep past the one hour window while mid-edit, or a video gets rushed because a chat notification pulled attention at the wrong moment. My approach is treating the two roles on separate, deliberate blocks rather than reacting to whichever pings first, checking chat at set intervals during editing sessions so response time stays consistent without every edit getting fragmented into pieces. That's what keeps both sides of the role reliable, instead of one quietly slipping to protect the other. What's the typical volume of daily inquiries during a shift, just a handful, or a steadier stream?
₹12,500 INR in 6 days
0.0
0.0

YOUR EDITING AND CHAT WORK HAVE SOMETHING IN COMMON: BOTH ARE PART OF THE FIRST IMPRESSION A PROSPECT GETS OF THE BRAND. That’s what makes this role more interesting than simply editing videos or answering DMs. The video needs to feel polished without unnecessary effects, while the chat side needs someone who can respond quickly, communicate naturally, recognise what needs your attention, and keep the conversation organised. I’m comfortable working across both sides and keeping the workflow structured. For the videos, I’d focus on removing dead space, tightening the pacing, balancing audio and using motion or transitions only where they improve the content. For the chats, I’d keep responses timely and professional while logging the issues and follow-ups that need your attention. I can also work within your specified formats and export requirements rather than treating every platform the same. Happy to share relevant editing samples and discuss the shift workflow so you can see how I’d handle both sides.
₹25,000 INR in 2 days
0.0
0.0

Hi, I have read your requirements carefully. I am an experienced video editor specializing in short-form content for Instagram Reels and Shorts. I can edit your raw video footage into high-quality, engaging 45-60 second Hinglish storytelling videos in 9:16 vertical format (1080x1920 mp4). I will add eye-catching captions, smooth jump-cuts, strong 3-second hooks, and light motion graphics to make the videos educational and attractive. Looking forward to working on your project!
₹25,000 INR in 7 days
0.0
0.0

Hi, I came across your project for a Versatile Video Editor & Chat Admin and would love to assist you. With extensive experience in professional video editing using tools like Adobe Premiere Pro and alongside strong communication and management skills, I can handle both roles smoothly. Here is how I can add value to your project: Video Editing: Clean cuts, engaging transitions, motion graphics, audio enhancement, and color grading tailored to your brand's style. Chat Administration: Prompt, accurate, and professional responses to manage inquiries, maintain community engagement, and handle workflow efficiency. Reliability: Strict adherence to deadlines, attention to detail, and proactive communication. I am ready to start immediately and deliver high-quality work within 3 days. Please feel free to check my portfolio or reach out via message to discuss the specific requirements. Looking forward to collaborating with you! Best regards, [Inderjeet Singh]
₹25,000 INR in 3 days
0.0
0.0

I recently helped a business strengthen its digital presence with a smoother, more professional customer experience. I can help you create polished short-form video content while efficiently managing your brand's customer chat channels. With experience in video editing, I will ensure each clip is crisp, engaging, and tailored for social media, all while maintaining quick turnaround times. I understand the importance of a seamless, integrated, and reliable result that makes things easier for both you and your customers. I’m comfortable using Adobe Premiere Pro and Final Cut Pro, so you can expect high-quality outputs that meet your specifications. In addition to video editing, I excel at maintaining organized chat interactions. I will ensure timely responses and friendly communication, creating a positive first impression for your prospects. I’d be happy to hear about your project and discuss how I can help. Feel free to send me a message anytime. Regards, Kaiden010.
₹28,150 INR in 7 days
0.0
0.0

I recently helped a client turn their ideas into a clean, professional video content strategy that significantly enhanced their online engagement. I can do the same for your project, delivering polished short-form videos that capture attention and resonate with your audience. I’ll ensure the pacing is tight, the audio is balanced, and any transitions or graphics enhance the storytelling without overwhelming it. Quick turnaround is my standard, and I’m well-versed in both Adobe Premiere Pro and Final Cut Pro to meet your specifications. In addition, I’ll manage your customer chat channels with a friendly tone, ensuring inquiries are acknowledged promptly and efficiently. My goal is to keep response times under one hour while providing a brief activity log summarizing interactions for your review. With 75+ 5-star reviews and a top 1% ranking among 75 million users, you can be confident in my ability to deliver exceptional results. If you’re looking for a reliable freelancer who can seamlessly handle both video editing and chat administration, I’d be happy to work with you. Regards, Wataaka
₹18,750 INR in 7 days
0.0
0.0

I can manage Fresha appointments, client messages, scheduling, follow-ups, and cancellations, while also creating engaging Reels, posts & Stories using Canva and CapCut. Let’s make your business easier to manage and your social media more active!
₹25,000 INR in 7 days
0.0
0.0

Hi, I am excited to apply for this project! I offer a combination of video editing skills and fast, friendly chat administration to help keep your operations smooth and your content engaging. What I bring to the table: Video Editing: Proficient in creating dynamic, high-quality short-form and long-form videos with clean transitions, engaging captions, sound design, and trend-aware editing styles. Chat & Support Admin: Experienced in handling customer inquiries, responding to messages promptly, and maintaining a clear, professional tone that builds great customer rapport. I am detail-oriented, highly adaptable, and available to start right away. I would love to learn more about your project goals and show you samples of my past work. Looking forward to connecting! Best regards,
₹25,000 INR in 7 days
0.0
0.0

India
Member since Sep 18, 2026
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