Business Analyst

Position : Business Analyst Location : 100% remote ADA Accessibility SME Responsibilities: • Act as the subject matter expert (SME) for WCAG guidelines and stay informed of new guidelines as they evolve • Identify and suggest potential solutions for accessibility issues based on WCAG and PDF/UA • Apply accessibility knowledge in the areas of design (UX/UI), development, and testing in support of digital properties, including web and mobile applications, PDF documents, and emails • Work across the organization to help drive the adherence and implementation of key compliance guidelines including identifying opportunities to increase effectiveness • Assist accountable parties (technology, journey owners) to interpret accessibility audit reports and identify root causes of defect creation and monitor remediation of those root causes • Partner with groups across the consumer bank to share best practices for digital accessibility • Participate in testing and evaluating digital accessibility software • Understand how a global matrixed organization operates and functions, and thrive in this type of environment Required Skills: • 4 years of digital accessibility development and testing following standards such as WCAG 2.0 AA, WCAG 2.1 AA, Section 508, PDF/UA, UAAG, ATAG • 5+ years front end development experience • Native mobile development experience • Experience performing accessibility audits using assistive technologies such as VoiceOver, TalkBack, JAWS, NVDA • Experience using automated accessibility testing tools such as Axe, Access Continuum, and WAVE • Experience implementing Accessible Rich Internet Applications (ARIA) and WCAG compliant solutions in technologies such as HTML5, JavaScript, CSS, Angular, JQuery Swift (iOS), Java and Kotlin (Android) • One or more of the following industry certifications: International Association of Accessibility Professionals (IAAP) CPACC, WAS, and/or CPWA, DHS Trusted Tester Training for Web on Windows Preferred Skills • Experience mentoring others in methods and techniques for addressing accessibility barriers on web applications and mobile devices and in a variety of forums • Experience integrating automated accessibility testing within CI/CD pipeline and with unit testing frameworks such as Karma, Selenium, and Protractor • Experience working in an agile environment • Experience working with vendors on development and testing for accessibility • Consumer-centric; empathetic toward the customer with the ability to put oneself in their shoes • Solid interpersonal skills, with an emphasis on collaborating, influencing, and coaching • Strong verbal and written communication and diplomacy skills, with ability to maintain working relationships across a geographically dispersed organization • Fast learner, with enthusiasm and ability for acquiring knowledge to become a subject matter expert on compliance guidelines and initiatives Education • Bachelor’s/University degree or equivalent experience