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Respond To Support Emails for Hosting Company.

Hello,

We are a small web hosting company that is expanding. We need for someone who can help answer our support emails that we receive. 90% of the questions we receive from our clients are very basic, asking for general support info like how to setup their domain name, name servers, ftp…etc. Average time to write an email response is under 3 minutes. One day you may get 2 emails and another you may get 30, it all depends, and we are expanding so we expect business to pickup.

Qualifications….

1) MUST have experience using cPanel / Web Host Manager

2) MUST have experience with servers.

3) MUST have a reasonable response time.

YOUR ARE BIDDING ON HOW MUCH YOU WILL CHARGE PER EMAIL THAT YOU RESPOND TO!

When you make you bid please post your cost per email, how many hours a day are you available, and what your average response time to an email would be. If you don’t post these 3 items your bid will be ignored.

Taidot: Järjestelmänvalvoja

Näytä lisää: what is a general manager, support admin, it admin support, how to get a business manager, how to answer, admin system for company, support help, small business servers, how to write a email, cpanel ftp, small business web hosting, how to write an email, support system, response time, respond, qualifications, how many bid get, hosting support, help support, get hosting clients, email hosting, domain hosting, company emails, all admin support, admin and support

About the Employer:
( 0 reviews ) Los Angelas, United States

Projektin tunnus: #5281

25 freelanceria on tarjonnut keskimäärin 36 $ tähän työhön

siddhartha1

Sir, we fulfill all ur requirements, pls check pmb

20 $ USD 1 päivässä
(4 arvostelua)
6.0
Targetwoman

I have ample experience as a system administrator and I could do this easily enough. I will charge 5 $ a mail and I am available for about 10 hours a day. My timings are from 9.00 am to 8.00 pm (+ 5.30 UTC) My typic Lisää

20 $ USD 30 päivässä
(1 arvostelu)
4.8
DougRoyer

$5 / Email - negotiable. We can do 5-7 days per week depending on the final deal. 8-24 hours per day dependng on th final deal. We are in the Mountain Time Zone. Responce time average - 4 hours.

20 $ USD 1 päivässä
(2 arvostelua)
3.0
deciimal

Hi, First of all I'm located in INDIA and at GMT +530 I can take the mail from 11AM IST to 8 PM IST and the repsonce time for typical email would be around 10 minutes max and during lunch a break of 30 minutes. Lisää

25 $ USD 1 päivässä
(1 arvostelu)
2.0
GetBestCoder

please read pmb, thanks.

20 $ USD 1 päivässä
(1 arvostelu)
0.6
globusresearch

We are doing same work for more than 8 web hosting companies. So we can do it more effectivly. Visit us at www.globusresearch.com

95 $ USD 0 päivässä
(0 arvostelua)
0.0
iservicesindia

Hello Sir, We have experience of similar task, we are handling 30 Servers of a Hosting company in US. Please check PMB for details. I was affraid you may ignore the bid so including, we will charge 50 cent per email, Lisää

20 $ USD 1 päivässä
(0 arvostelua)
0.0
anwar035

I'll take $40 per e-mail and respond instantly (within the working day) and I am available for 16 hours a day. My average response time per e-mail would me at most 6 hours in worst case. Thanks.

40 $ USD 0 päivässä
(0 arvostelua)
0.0
khjudeh

will take 2-5$ per email, depending on the email, fast response.

20 $ USD 0 päivässä
(0 arvostelua)
0.0
mercuroy

Hello, We are a consulting firm & we own many VPS servers on which we host our client accounts. We have enough exposure to Cpanel & web hosting issues. Let us know if we can be of service. Available 16 hours a day [tw Lisää

20 $ USD 31 päivässä
(0 arvostelua)
0.0
rlaurie

My bid per email is $5. I'm familiar with several different admin panels as I've worked with dozens of different hosts. I'm knowledgeable in about every field that you'll be getting emails with. If I can do tech-suppor Lisää

20 $ USD 1 päivässä
(0 arvostelua)
0.0
b4websitedesign

We also provide you a billing software for this. B4 Website Designers offer a full range of web development services & are able to build, manage and promote the perfect online presence for your company. - Website De Lisää

75 $ USD 1 päivässä
(0 arvostelua)
0.0
masterzmind2004

Dear Sir, Hi, Please check PMB Thanx

20 $ USD 1 päivässä
(0 arvostelua)
0.0
antonySKumar

we are proffesional company have very vast experince in IT support we where also hosters,we could help you to your expectation

99 $ USD 10 päivässä
(0 arvostelua)
0.0
hawkhost

I am here with a team and am ready around the clock 24/7. We have experience in cpanel, whm, linux and windows servers. Though we will do it for $10 an hour, but can't say that since they won't let us go under 20.

20 $ USD 1 päivässä
(0 arvostelua)
0.0
T4Design

See PMB for Details

20 $ USD 0 päivässä
(0 arvostelua)
0.0
djmerlyn

Can provide 24/7/365 live chat/email support. $1 per email. You will need to provide information for abillity to go in and trouble shoot a customers account if you want true support. Regards

20 $ USD 1 päivässä
(0 arvostelua)
0.0
AlaisFrog

I hope you're really busy... we could go as low as a $/mail... I'd like to discuss your requirement as a total outsource solution... 24 x 7 with average response time within the hour...

20 $ USD 365 päivässä
(0 arvostelua)
0.0
domhol

Hi I have set up several web hosting sites and companies and co-ordinate support for all of them. I charge 80c per email. I am available 7 days a week and am able to have a member of my team reply within 12 minutes Lisää

20 $ USD 0 päivässä
(0 arvostelua)
0.0
JamesGallant

$5 US per email cPanel WHM Php MySql Html Flash etc etc.. Currently Manage a server at The Planet. cPanel Red Hat Linux Did tech support for Comcast,Qwest,Msn,Dell Senior Support Rep... Thx

20 $ USD 1 päivässä
(0 arvostelua)
0.0