Here is your chance to be part of a very successful process offered directly through our management team in India. We are looking for centers who can deliver volume and quality on a US/Can Technical sales and support process. The requirement is urgent and is intended for serious call centers only. If your center is not committed and not capable of meeting our minimum requirements, please do not apply.
For your quick reference, below is the synopsis of the process we are offering:
Process Name: US Technical Sales and Support Campaign
Product Coverage: Providing sales packages and technical support to the windows based PC users.
• Area Coverage: USA/ CAN
• Pre-requisite: Should have a windows based computer/laptop
• Window: 8:30am to 8:30pm (US timings -all zone) - Monday to Saturday
• Customers that we are looking for are those:
I. Should have problems with their PC, like slow computer, antivirus not present or expired, internet speed too low then normal etc.
II. Interested to safeguard their Identity from IDtheft
• Initial contract term is 6 months termed as the “evaluation period”. We will be extending the contract long term depending on the centers performance
• Minimum of 10 agents
• Can start immediately or has the capacity to start within 2 days after responding to this post
• Capable to record 100% of calls
• Daily Disposition Report
Pricing, payments and terms will be disccused with our team in Hyderabad.
Please respond will the following information, failure to do so means you will not here from us.
• Total number of agents you have available for this project
• Experience in the BPO industry
• Your full company profile
Succesful bids will be sent direct to our team in India who will contact you in due course