How user testing can make your product great
Get your product into the hands of test users and you'll walk away with valuable insights that could make the difference between success and failure.
I need help weaving Ujet seamlessly into an existing chat-bot so our customers get faster, smarter assistance without ever leaving the conversation. The immediate targets are: • Upgrading live-chat handling through Ujet’s real-time capabilities. • Letting the bot tap Ujet’s AI layer to recognise common queries and suggest accurate replies before a human agent steps in. Our bot already pulls answers from an internal knowledge base (built on standard REST endpoints), so the integration must respect that architecture—no data silos. I’ll share endpoint docs and authentication keys once we start. Success looks like this: a user launches chat, Ujet routes the session, the bot offers AI-driven suggestions, and the exchange is logged back to the knowledge bas...
We are a fast-growing multispecialty healthcare brand in Mumbai handling high volumes of patient enquiries from calls, WhatsApp, website forms, ads, and referrals. We are looking for an experienced freelancer to design and implement an AI-powered sales and marketing automation system. The goal of this system is to: * Improve enquiry-to-appointment conversion * Automate follow-ups and reminders * Route leads to the correct medical specialty * Enable WhatsApp automation and two-way conversations * Provide clear dashboards and CRM pipelines for tracking performance * This is a Phase-1 MVP project with milestone-based payments and potential long-term work after successful delivery.
I need a clear, friendly conversation script that my frontline team can follow when patients reach out with common questions about our healthcare services. The focus is pure customer support: giving fast, accurate answers in plain language, while sounding empathetic and professional at every turn. Here’s what will make this project a success for me: • A modular set of dialogue flows that cover the most frequent queries we receive (service offerings, pricing basics, insurance acceptance, wait times, location info, follow-up procedures). • Branching prompts that show how an agent should respond if a patient needs more detail or seems anxious, without straying into diagnosis or personal medical advice. • Tone guidelines that keep us compliant with HIPAA privacy requ...
Necesito convertir varias ideas en un servicio SaaS que permita desplegar chatbots y agentes telefónicos para atención al cliente. Ya tengo la lógica básica y los casos de uso; lo que busco es alguien que baje todo eso a flujos automáticos bien estructurados en n8n o, si conviene, en , integrándolos con las API de mensajería y telefonía que usemos. El trabajo incluye: • Diseñar y documentar cada workflow: disparadores, transformaciones y nodos de IA. • Orquestar las llamadas a modelos LLM para comprender la intención y generar respuestas naturales. • Implementar la capa de telefonía — por ejemplo usando Twilio, Plivo o una alternativa que ya domines — con IVR y transferencia a agen...
I need an interactive Spanish-speaking chatbot that can live on our Buenos Aires website and social channels and act as a friendly moderator for visitors. Its first job is simple yet crucial: answer frequently asked questions in clear, natural Rioplatense Spanish so users feel they’re chatting with a local. Here’s what I expect: • A working chatbot flow that greets, understands, and responds to FAQs without human intervention. • A lightweight back-end or API connection (Dialogflow, Rasa, GPT, or similar—feel free to propose the best fit) so I can update answers on my own. • Basic analytics on conversation volume and unresolved queries so we can keep improving. • Installation support for at least one channel of my choice (website widget, WhatsApp...
I'm looking for an experienced chatbot flow designer to create a sales-focused chatbot. This chatbot will primarily be used for lead generation and customer follow-up. Key Requirements: - Design a user-friendly and engaging sales chatbot flow. - Tasks include lead generation and customer follow-up. - Experience with chatbot platforms (please specify which ones). - Understanding of sales processes and customer interaction. Ideal Skills: - Proficiency in chatbot design tools. - Strong background in sales and customer service. - Ability to create conversational and intuitive bot flows.
Get your product into the hands of test users and you'll walk away with valuable insights that could make the difference between success and failure.
Learn how to hire and collaborate with a freelance Typeform Specialist to create impactful forms for your business.