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    996 itil työtä löytyi, hinnoittelu EUR

    Freelancermap logo remote Kundenservice Desk/Call Center Analyst Cambridgeshire Keywords Selbstmotivation Callcenter Incident Management Problemlösung Benutzerunterstützung Kundenkommunikation Zwischenmenschliche Fähigkeiten Leidenschaftliche Teamarbeit Kundenbeziehungsmanagement Kundenzufriedenheit Englisch Rekrutierung Informationstechnologie-Infrastrukturbibliotheken (ITIL) Technologiestrategien Mathematik Courtesy Stressmanagement Servicebereitstellung Service-Level-Agreement Schulungsaktivitäten Rezeptive Beschreibung Wir haben eine großartige Gelegenheit für Service-Desk-/Call-Center-Administratoren, sich einer großen IT-Organisation mit Sitz in Hampton, Peterborough, anzuschließen. Öffnungszeiten: Schichtabdeckung zwischen 7:00 ...

    €166 (Avg Bid)
    €166 Keskimäär. tarjous
    8 tarjoukset
    online python job Loppunut left

    i need an expert on python and itil senior for help solving some instant issues

    €181 (Avg Bid)
    €181 Keskimäär. tarjous
    11 tarjoukset

    Work hours 1:30PM to 10:30 PM Strong Communication skills. Contractual period 3 months. 2 Rounds of Interview Minimum 6+ years of experience. Advanced / Expert Level Service Management Administration Qualification Advanced / Expert Level Service Management Configuration skills Must have an ITIL Foundations V3/V4 certification and practical application experience Exposure to Sever Infrastructure, Networking (DNS / Routing), Transact SQL skills, SQL Reporting Services (SSRS) reporting skills and UX / UI skills is required Must have HTML / XML and development experience Must have technical documentation skills Must have worked in a complex environment Web-based applications experience is required Good to have Skills: A Freshservice or Freshdesk Administration Certification Advance...

    €80 / hr (Avg Bid)
    €80 / hr Keskimäär. tarjous
    9 tarjoukset

    looking for marketing/sales team for servicenow product Kindly let me know if any person with good knowledge of ITIL/ITSM

    €98 / hr (Avg Bid)
    €98 / hr Keskimäär. tarjous
    3 tarjoukset

    Software Engineer / Applications Engineer Work hours 1:30PM to 10:30 PM Strong Communication skills. Contractual period 3 months. 2 Rounds of Interview Minimum 6+ years of experience. Advanced / Expert Level Service Management Administration Qualification Advanced / Expert Level Service Management Configuration skills Must have an ITIL Foundations V3/V4 certification and practical application experience Exposure to Sever Infrastructure, Networking (DNS / Routing), Transact SQL skills, SQL Reporting Services (SSRS) reporting skills and UX / UI skills is required Must have HTML / XML and development experience Must have technical documentation skills Must have worked in a complex environment Web-based applications experience is required Good to have Skills: A Freshservice or Fre...

    €2353 (Avg Bid)
    €2353 Keskimäär. tarjous
    22 tarjoukset

    ...an amazing Client Experience. Advanced knowledge of IT Applications, Software & Hardware. The ability to speak both Geek and human. Great Communications skills, founded in being a good listener. A deep desire to deliver an amazing Client Experience. The ability to keep up with & adapt to the fast-paced IT world. Desired Skills: Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business....

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    €4 / hr Keskimäär. tarjous
    12 tarjoukset

    Role Type: IT DESKTOP SUPPORT Industry Type: IT-Software, Software Services Employment Type: Full-Time, (Contract 6 months) Location: Permanent Remote / Work from home Shift timing: 8AM to 5 PM IST ...Experience • Advanced knowledge of IT Applications, Software & Hardware • The ability to speak both Geek and human • Great Communications skills, founded in being a good listener • A deep desire to deliver an amazing Client Experience • Driver's license • The ability to keep up with & adapt to the fast-paced IT world Desired Skills: • Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. • Client Experience Certifications such as Helpdesk Habits etc. • Experience working either on a Helpdesk or ...

    €3 / hr (Avg Bid)
    €3 / hr Keskimäär. tarjous
    9 tarjoukset
    ITIL Trainer Loppunut left

    Train students for ITIL Certification

    €13 / hr (Avg Bid)
    €13 / hr Keskimäär. tarjous
    2 tarjoukset
    €290 Keskimäär. tarjous
    1 tarjoukset

    ...project managers to land their dream pm jobs in tech and other industries. PMSC's mission is simple - we help project people "never fail their PM interview again". Right now we're looking for a person who would like to join our team to find, refine, check and curate Agile, Scrum, and PM interview questions for a variety of topics including: - Agile - Six Sigma - Lean - Kanban - Scrum - Prince2 - ITIL - ITSM - Kaizen - PMBOK - SDLC - User Stories - Estimations - Backlog Prioritisation - DevOps - Scrum Master ... plus many many more! Working for PMSC is a great way to convert your project management knowledge and curiosity into real $$$ and learn new project management concepts along the way. ☞ So what we are looking for from you: 1. Be passioned about p...

    €19 / hr (Avg Bid)
    €19 / hr Keskimäär. tarjous
    19 tarjoukset

    Adapt this diagram to suit our brand. All icons around the edges to be changed to: - (number plate) printer icon - lots of - wastage reduction icon - a few (will supply icon) - reports icon- a few - manager icon - a few - mechanic icon - lots of - online ordering x a few - printer ribbon countdown x a few - TeamViewer logo x1 - ITIL logo x1 All circles to be changed to Octagons. Grey backgrounds to be kept, turquoise backgrounds to be changed to blue (C100 M82 Y18 K4). If possible I'd like the designer to buy and recharge the image licence for me (standard, not enhanced, Shutterstock licence), because I am out of credits this month. Could you quote please?

    €127 (Avg Bid)
    Kiireellinen
    €127 Keskimäär. tarjous
    30 tarjoukset

    Creating ticketing system using Oracle Database (SQL, PL/SQL, Forms, and Reports) with ITIL concepts

    €46 (Avg Bid)
    €46 Keskimäär. tarjous
    14 tarjoukset
    Need ITIL Expert Loppunut left

    Need consultancy from ITIL Expert freelancer

    €68 (Avg Bid)
    €68 Keskimäär. tarjous
    2 tarjoukset

    local resident candidates to work from office preferred Salary for freshers 18k take home

    €17 / hr (Avg Bid)
    €17 / hr Keskimäär. tarjous
    1 tarjoukset

    we are looking for business development / sales / marketing in domain of ITIL/ITSM/Servicenow

    €31 / hr (Avg Bid)
    €31 / hr Keskimäär. tarjous
    4 tarjoukset

    I need to lay down standard policies for IT Department and do a risk assessment for loopholes and vulnerabilities

    €101 (Avg Bid)
    €101 Keskimäär. tarjous
    8 tarjoukset

    ...servers; VMware; Red Hat Enterprise Linux (RHEL); Red Hat OpenShift Container Platform; - Setup, configuration, and fine-tuning of infrastructure monitoring; - Setup and data management of configuration management; - Proven experience in managing test deliverables for technical projects; - Strong conceptual and practical understanding of IT infrastructure, with system development life cycle (SDLC)/ITIL experience across infrastructure and application development projects; - Experience with test landscapes that include many integrated systems, various stakeholders, and multiple vendor teams; - Ability to review technical documentation in order to assess impacts to test effort and timings ---> EU citizens only <--- More information here:

    €36 / hr (Avg Bid)
    €36 / hr Keskimäär. tarjous
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    PAM Enigineer Loppunut left

    JD: Activities In this position you are jointly responsible for the construction and implementation of the privileged access management security services at customer lo...managed services experience; At least 3 years of relevant experience in security field; Experience with and knowledge of incident resolution (second and possibly third line); Experience with creating and/or maintaining installation manuals and run books is a plus; In possession of relevant certifications in the field of Cyber Security, such as: CISSP; Other certifications are a plus, such as: ITIL, CCSP, CEH, TOGAF; Written and oral Dutch skills are excellent; Self-starter, team player and eager to learn; Level-B screening; Dutch passport. Partly on location (2 to 3 days) Location: Partly The Hague / A...

    €12 (Avg Bid)
    €12 Keskimäär. tarjous
    17 tarjoukset

    hi all, we are looking for 5+ years exp DevOps Engineers (2 vacancy ) MS Dynamics M365 Cloud / Power Platform / Power BI Cloud Operations and Engineering for MS Dynamics M365 Cloud • Structured build up of Dataverse for Dynamics • Know-How in License mode...Power Shell scripts, Power Platform and MS Dynamics Skills: Specific Windows product skills • Proficient in actual Microsoft technologies e.g. Windows Server, Active Directory, ADFS und PowerShell • Good know how in Windows Domain concept (AD, AAD) General skills • Experience in enterprises with complex (server-)infrastructures • Handling of Windows workplaces (E-Mail, Excel etc.) • Proficient in ITIL and agile processes • Usage of Incident-, Problem- Change-Tool only INDIAN Engineers n...

    €1309 (Avg Bid)
    €1309 Keskimäär. tarjous
    21 tarjoukset

    ...backup/recovery technologies Understanding of network concepts in the virtualized environment (VMware and Hyper V) Strong Ability to troubleshoot large multi-vendor networks Effective communicator both verbal and written Rises to the challenge when working under pressure Ability to break complex issues down into management elements Experience working in a Network Operations Center considered an asset ITIL Foundation v3 or later accreditation preferred....

    €2211 (Avg Bid)
    €2211 Keskimäär. tarjous
    28 tarjoukset

    Hello , I want someone to prepare an escalation matrix document and template (PPT) to IT infrastructure team like L1,L2,L3 ,L4 support with workflows ,service desk flow chart model , 24/7 Model ,with help line no .ITIL 4 process . Ex: We have a 20 Member team which we need to set a Help desk for IT Infrastructure operations -24/7 working model, Workflow , Escalation Matrix Teams Server Team L1 team Storage Team Linux Team Cloud Team Network Team Management Hierarchy as follows Team Member-->Technical Manager-->Project Manager-->Head of IT Operations

    €13 (Avg Bid)
    €13 Keskimäär. tarjous
    4 tarjoukset

    ...facilitating onsite and online training considering client-specific requirements - Certifications: CSA, CAD, at least two certifications in the modules where training has been conducted (see above, e.g. CIS ITSM, CIS ITOM) - Languages: English As a plus: - Created reference guide, training documentation and procedures - Designed and facilitated courses for custom ServiceNow applications - Certifications: ITIL foundation, Scrum Master Project description: - 76 hours - Lessons 2-3 times per week (from 19:00 up to 21:00 GMT+2) live class (Zoom) - Small group of 10-15 people - Language: English - All materials (presentations and home tasks) are ready - You would be supported 24/7 You will: - Teach people how to work with the ServiceNow platform - Answer students’ questions ...

    €34 / hr (Avg Bid)
    €34 / hr Keskimäär. tarjous
    16 tarjoukset

    I want someone who can design a IT Policies based on ITIL V4

    €170 (Avg Bid)
    €170 Keskimäär. tarjous
    4 tarjoukset

    We need someone to find a suitable WordPress- elementor theme. ($10 Only Task) Must be similar/have similar functions like the link below.

    €18 (Avg Bid)
    €18 Keskimäär. tarjous
    43 tarjoukset

    Our team looks for an experienced Full Stack Developers who feel at home in the...clean as well as maintainable code. Requirements: Experience with design patterns, clean code, automated testing (unit, integration), CI/CD Experience with clouds, servers, networks, especially AWS, Docker, Kubernetes, Azure, Windows, Linux First experience with organization of software development and IT operations, e.g. also certified product owner and/ or scaled agile framework certification, ITIL (IT infrastructure library) experience or certification Solid experience with Python, Django, PHP, JavaScript, Typescript, Node, Databases (Postgres, Oracle, Mongo; SQL & NoSQL), DevOps, Infrastructure as Code, Grafana or Prometheus Very good written and spoken German and good English language skills...

    €1259 (Avg Bid)
    €1259 Keskimäär. tarjous
    46 tarjoukset

    Configurar un Switch Huawei mediana complejidad, con 2 o 3 VLAN e IPV6, modelo de Switch S5731-S24T4X, se debe dejar instalada la licencia, estar certificado en Switch Huaewi y titulo universitario Sistemas o afines, tarjeta profesional o equivalente, con 3 o mas años de experiencia, preferiblemete con ITIL o Scrum

    €18 / hr (Avg Bid)
    €18 / hr Keskimäär. tarjous
    6 tarjoukset

    Dobry den, zhaname lektora na skolenie ArchiMate, TOGAF, ITIL, PRINCE2 Mate zaujem ? Dakujem za info

    €2 / hr (Avg Bid)
    €2 / hr Keskimäär. tarjous
    1 tarjoukset
    Project for Petr S. Loppunut left

    Dobry den, potrebujeme lektora pre: ArchiMate, TOGAF, ITIL, PRINCE2 Mate nieco z tohto ? Dakujeme za spolupracu.

    €2 / hr (Avg Bid)
    €2 / hr Keskimäär. tarjous
    1 tarjoukset

    Hello, we are looking for trainer for these online courses: 1 day = 6 hour --> 9:00 AM to 15:00 PM (GTM+2) Please bid your price completly for 14 days IT learning Training Course ArchiMate® 3.0 Foundation – Level 1 - 2 days Training Course TOGAF® 9.1 Foundation – Level 1 - 2 days ITIL® 4 Foundation practice - 3 days ITIL® 4 Specialist: Direct,Plan and Improve - 3 days PRINCE2 6th edition Foundation - 3 days Project and strategic controlling - 1 day This offer will be for long time cooperation.

    €17429 (Avg Bid)
    €17429 Keskimäär. tarjous
    1 tarjoukset

    Hello, we are looking for CERTIFIED trainer for these online courses: Fluent english. Trainer must be holder of certifications for these: 1 day = 6 hour --> 9:00 AM to 15:00 PM (GTM+2) Training Course ArchiMate® 3.0 Foundation – Level 1 - 2 days Training Course TOGAF® 9.1 Foundation – Level 1 - 2 days ITIL® 4 Foundation practice - 3 days ITIL® 4 Specialist: Direct,Plan and Improve - 3 days PRINCE2 6th edition Foundation - 3 days Project and strategic controlling - 1 day ARE PROOF YOU readed this message, please write to message about your skills in this area. This offer will be for long time cooperation.

    €2905 - €4841
    €2905 - €4841
    0 tarjoukset

    Atuação 100% remota Contratação PJ Imprescindível: - Superior em tecnologia - Experiência em MongoDB (Avançado) , Cassandra - Experiência em Elastich Search - Experiência no uso de banco de dados no modelo DBaaS nas nuvens AWS e GCP; - Entendimento dos Processos, procedimentos, Topologias; - Conhecimento Avançado em Soluções de Infraestrutura de Banco de Dados - Entendimento dos Processos ITIL; Âmbito técnico Conhecimento em DB Cassandra, Redis, MongoDB, Mysql (Variantes), Postgre, MSSQL Server e Elastic; Uso de banco de dados no modelo DBaaS nas nuvens AWS e GCP; Conhecimento em Telemetrias: Grafana, Conhecimento de Controle de Versionamentos: Flyway, Liquibase; Monitoramento, automa...

    €19 / hr (Avg Bid)
    €19 / hr Keskimäär. tarjous
    2 tarjoukset
    Build SLA Loppunut left

    we are looking for Expert to to build SLA SLA Support for software project for our customers Freelancer should be expert in PM, SW and aftersales support to be build one or ITIL engineer

    €38 / hr (Avg Bid)
    Kiireellinen
    €38 / hr Keskimäär. tarjous
    4 tarjoukset

    Unit 1 - Introduction To ITIL  4   Best Practice   ITIL History   ITIL Framework   ITIL Service Value System   The Four Dimensions Model   Benefits of ITIL   Unit 2 – ITIL Key Concepts  In addition to the below, also include User, Customer, Service Level Management, Service Provision, Service Consumption  Service   Service Management   Value   Outputs Vs Outcomes   Costs   Risks   Utility and Warranty   Stakeholders   Value Co-creation   Products and Services   Service Offerings   Service Relationship  Uni...

    €29 / hr (Avg Bid)
    €29 / hr Keskimäär. tarjous
    1 tarjoukset

    ...applications and modules. Listing the high-level setup steps for the obligatory dependences. Comprehending the high-level procedure included in realizing ServiceNow ITSM platform Narrating ability of how the out-of-box self-service application pages show. Narrating options for organizing self-service application initial landing pages. Clarifying how to confirm the early application. Narrating which major ITIL/ITSM features are reinforced by ServiceNow, counting multi-currency price list support. Generating an elementary appeal, transfer to modification and difficult, and make a knowledge-base entry. Clarifying the basis of ticket types used in ServiceNow Generating and sustain SLAs. Making and maintain Service Catalog. Ability to describe the main features and functionality of Se...

    €7 / hr (Avg Bid)
    €7 / hr Keskimäär. tarjous
    13 tarjoukset

    We need an Azure Migration Infrastructure Analyst who must have experience in Azure Cloud. Title: Azure Cloud Infrastructure Analyst Start Date: ASAP. Duties : To be involved in a project to improve an Azure environment post-migration from on-prem to Azure. This will include Azure Security Remediation activity, Managing Resources (Azure) and pro...in a complex Azure infrastructure environment, including PaaS and SaaS. Microsoft Active Directory and Windows 2012/2016 Servers, SQL 2012/2014/2016, Office 365 and Exchange online. High degree of technical expertise as well as business understanding. Ability to manage tasks in a matrix environment. Good working knowledge of a Project Management Framework. Experience in working within an ITIL Framework. Network protocol...

    €749 (Avg Bid)
    €749 Keskimäär. tarjous
    9 tarjoukset

    Somos Xideral, actualmente tenemos un proyecto por un mes como Arquitecto de Soluciones , este proyecto es por un mes, las funciones que se van a desempeñar son las siguientes: -eTom, TAM, SID, Arquitectura BSS, Arquitectura OSS, Digital Decoupling, ITIL Foundation -Análisis de requerimientos de negocio y modelo de soluciones tecnológicas. -Análisis de ecosistema tecnológico del cliente. -Procesos de transformación IT. -Generación de modelos de selección de herramientas tecnológicas. -Generación de plan de integración y despliegue. -Estimación de costos asociados a las transformaciones tecnológicas. -Estamos abiertos a los rangos salariales -Preferentemente en México

    €1089 (Avg Bid)
    €1089 Keskimäär. tarjous
    2 tarjoukset
    Trophy icon Lunch & Learn Poster (2) Loppunut left

    We recently had a design contest to build a social media poster for an upcoming Lunch & Learn that we are holding. I've attached the winning bid. We are using the winning bid in our social media, and it is having good traction, but we want a new one designed for a follow up campaign. We'd like the new poster designed/optimized...We'd like the new poster designed/optimized for Twitter, and should be slightly more focused. It should include - please title it: Calgary IT Lunch & Learn - only $20/session - limited availability - sign up at - free chef's plate lunch included - Session 1: Cloud migration or enablement - Session 2: Network Security - Session 3: Disaster Recovery - Session 4: Processes, ITIL, Service Management - Session 5: Business Analysis...

    €38 (Avg Bid)
    Taattu
    €38
    78 työtä
    ITIL Specialist Loppunut left

    Need ITIL Specialist for IT Management, Cloud Computing, Server, Service Desk, Business Continuity

    €61 (Avg Bid)
    €61 Keskimäär. tarjous
    3 tarjoukset

    ...Monitorings. Für das Monitoring der unterschiedlichen Layer einige Tools in der engeren Auswahl festgesetzt. Wir suchen einen IT-Spezalisten, der mehrjährige Erfahrung im Bereich der Konzeptionierung, der Installation und der Methodik besitzt. Folgende Kenntnisse sind gefordert: - Erfahrung in SCOM -Erfahrung in Dynatrace - Erfahrung in AppDynamics - Kenntnisse in IT-Service Management Prozessen - ITIL ...

    €36 / hr (Avg Bid)
    €36 / hr Keskimäär. tarjous
    1 tarjoukset

    Need IT Documentation as per ITIL Framework

    €7 (Avg Bid)
    €7 Keskimäär. tarjous
    1 tarjoukset
    Project for Jose G. Loppunut left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

    €49 (Avg Bid)
    €49 Keskimäär. tarjous
    1 tarjoukset
    Project for Greg W. Loppunut left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

    €49 (Avg Bid)
    €49 Keskimäär. tarjous
    1 tarjoukset

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

    €49 (Avg Bid)
    €49 Keskimäär. tarjous
    1 tarjoukset

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

    €49 (Avg Bid)
    €49 Keskimäär. tarjous
    1 tarjoukset

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

    €49 (Avg Bid)
    €49 Keskimäär. tarjous
    1 tarjoukset

    Buenas tardes, tienes conocimientos de ITIL y gestión de servicios?

    €60 (Avg Bid)
    €60 Keskimäär. tarjous
    1 tarjoukset

    ...Servicedokumentation und IT-Service Lebenslaufakte in das Portfolio - Mapping Service Kataloge in der Bw relevante Konzepte im Rahmen der Anforderungen: - IT Service Management im Geschäftsbereich BMVG, Konzeptentwurf IT-Service Portfolio Management, Architektur Datenmodell der Bundeswehr (ADMBw), MDG ADMBw, Referenzarchitektur des IT-SysBw, Service-Entwicklung-Framework der Bundeswehr notwendige Skills: - ITIL - COBIT - TOGAF - PRINCE 2 - Scrum - CPRE Zertifizierung - ArchiMate - Modellierung gemäß ADMBw - Architekturen in der Bundeswehr - Changenmanagement und Konfigurationsmanagement von Architekturen Finden Sie sich in dieser Beschreibung wieder? Dann kontaktieren Sie mich gerne. ...

    €37 / hr (Avg Bid)
    €37 / hr Keskimäär. tarjous
    4 tarjoukset

    Current state assessment of the current CSM/ITSM tools and processes Develop the 'to be' processes in line with ITIL for the organization Assistance in selection of the best fit solution - examples could be BMC, Service Now, etc. Implementation roadmap - including enterprise architecture, HLD/LLD, business cases

    €941 (Avg Bid)
    €941 Keskimäär. tarjous
    21 tarjoukset