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    1,157 intercom löydetyt työt

    I'm seeking a skilled 3D renderer to create a modern design for the front perimeter wall of my house. The render should feature: Materials: - Concrete - White painted aluminium Details to include: - Lighting fixtures - Decorative patterns - Intercom - White aluminium vertical rails - Planter with cactus Ideal skills and experience: - Proficiency in 3D rendering software - Strong design sense for modern aesthetics - Experience with architectural elements and landscaping integration Please provide a portfolio showcasing similar work. Looking forward to your bids!

    €116 Average bid
    €116 Keskimäär. tarjous
    64 tarjoukset

    Je souhaite confier l’ensemble de mon service clientèle à un assistant virtuel capable de répondre de manière personnalisée aux besoins de chaque interlocuteur. Tâches...Un processus d’accueil standard (réponses types + règles d’adaptation) validé en amont. 2. Un tableau de bord hebdomadaire résumant le volume, les catégories de demandes et les délais de réponse. 3. Un taux de réponse initiale inférieur à 2 heures pendant les plages horaires convenues. Outils et environnement – Boîte email (Gmail) connectée à notre domaine. – Widget chat en direct (Intercom) déjà installé. – CRM Hub...

    €24 Average bid
    €24 Keskimäär. tarjous
    24 tarjoukset

    ...so we can solve them together You’ll log into our help-desk and chat platform, respond to incoming requests, tag and update each ticket properly, and keep concise internal notes. Any complex technical questions can be handed off—your role focuses on great service rather than deep troubleshooting. If you have prior experience in email or chat support, let me know the tools you used (Zendesk, Intercom, Freshdesk, etc.) and typical daily volume you handled. I’d also appreciate a quick line on your usual working hours and time zone so we can plan coverage. Deliverable: steady, same-day responses with a first-reply time under one hour during the agreed shift. I’ll start with a paid trial day; if it’s a good fit, I’d like to extend this into an on...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    76 tarjoukset

    I’m finalising the concept for a new four-star hotel in Dubai and need a complete ELV design package that is ready for authority submission, tender and construction. The scope covers every low-current system the property will rely on: CCTV, access control, public address, structured cabling, LAN/Wi-Fi, IPTV, lighting control, IP PBX/phones, wireless intercom, guard-tour, vehicle and pedestrian barriers, UPS back-up, and all audio-visual LED display points. CCTV coverage must extend to the reception and lobby, all corridors and other common areas, parking entrances and exterior approaches, as well as the guest rooms themselves. All other subsystems have to share the same structured cabling backbone and integrate seamlessly with the hotel PMS, BMS, fire-alarm interface and any ...

    €468 Average bid
    €468 Keskimäär. tarjous
    44 tarjoukset

    I’m looking for a friendly, genuinely empathetic customer-suppor...once, quickly grasp what each customer needs, and reply in clear, upbeat language that turns issues into positive experiences. On social media, you’ll respond to comments and handle direct messages; no content creation is required—just timely, thoughtful engagement that shows we’re listening. I’ll provide product knowledge, tone guidelines, and access to the chat and social tools we use (e.g., Intercom, Zendesk, or similar). You’ll log each interaction, flag anything urgent, and keep me posted with concise daily summaries so we can spot trends early. If you thrive on helping people, keep cool under pressure, and write crisp, error-free English, I’d love to hear how you can ...

    €2 / hr Average bid
    €2 / hr Keskimäär. tarjous
    24 tarjoukset

    I’m looking for a friendly, genuinely empathetic customer-suppor...once, quickly grasp what each customer needs, and reply in clear, upbeat language that turns issues into positive experiences. On social media, you’ll respond to comments and handle direct messages; no content creation is required—just timely, thoughtful engagement that shows we’re listening. I’ll provide product knowledge, tone guidelines, and access to the chat and social tools we use (e.g., Intercom, Zendesk, or similar). You’ll log each interaction, flag anything urgent, and keep me posted with concise daily summaries so we can spot trends early. If you thrive on helping people, keep cool under pressure, and write crisp, error-free English, I’d love to hear how you can ...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    34 tarjoukset

    I’m looking for a friendly, genuinely empathetic customer-suppor...once, quickly grasp what each customer needs, and reply in clear, upbeat language that turns issues into positive experiences. On social media, you’ll respond to comments and handle direct messages; no content creation is required—just timely, thoughtful engagement that shows we’re listening. I’ll provide product knowledge, tone guidelines, and access to the chat and social tools we use (e.g., Intercom, Zendesk, or similar). You’ll log each interaction, flag anything urgent, and keep me posted with concise daily summaries so we can spot trends early. If you thrive on helping people, keep cool under pressure, and write crisp, error-free English, I’d love to hear how you can ...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    37 tarjoukset

    60-Min Multi-Cam "Top Gun" Flight Experience (Highlight Reel + Edit) The Footage: Source: 3 camera angles (Cockpit, Wing-tip, and Rear). Content: View of the passenger, aeroplane, and the scenery Audio: Onboard intercom/radio chatter (main cam) and engine noise (rear cam). Deliverables Required The Highlight Reel (30–90 seconds): A cinematic, fast-paced teaser designed for social media. High-energy music, best-of-the-best manoeuvres, and impactful sound design.

    €29 Average bid
    €29 Keskimäär. tarjous
    1 tarjoukset

    ...deliverables that capture the adrenaline and "Top Gun" feel of the flight. The Footage: Source: 3 camera angles (Cockpit, Wing-tip, and Rear). Content: View of passenger, airplane, and scenery Audio: Onboard intercom/radio chatter (main cam) and engine noise (rear cam). Deliverables Required The Highlight Reel (30–90 seconds): A cinematic, fast-paced teaser designed for social media. High-energy music, best-of-the-best maneuvers, and impactful sound design. Technical Requirements Multi-Cam Mastery: Smooth transitions between the 3 angles. Audio Cleanup: Balance the cockpit intercom chatter with background music and engine noise. Color Correction: Ensure a consistent, vibrant look across all camera sensors. Media Delivery Access: All raw footage (approx...

    €95 Average bid
    €95 Keskimäär. tarjous
    58 tarjoukset

    ...manual flow for handling returns and exchanges. Instead of an automated RMA plug-in, I want a dedicated section on the site that lets shoppers reach us directly through a real-time customer-service chat and then allows our team to process each request by hand. What I need built • A Returns & Exchanges page that explains the policy, collects the order number, and launches a live-chat widget (Intercom, Tawk, LiveChat, or a comparable tool—open to your advice). • An admin view inside the store where we can tag an order as “Return requested,” “Approved,” “Received,” or “Exchanged,” and trigger the right email manually. • Styling that matches our current theme and performs smoothly on desktop and mobile. ...

    €70 Average bid
    €70 Keskimäär. tarjous
    27 tarjoukset

    ...track orders, troubleshoot simple issues, and escalate anything complex to me. Incoming calls arrive through our VOIP line; you’ll pick them up, log the conversation, and create follow-up tickets when needed. Live-chat messages pop up in your browser with canned responses you can refine over time. We’ll decide on the final help-desk platform together, so familiarity with Zendesk, Freshdesk, or Intercom will make onboarding smoother. Deliverables • All email, phone, and chat queues cleared by shift-end with no inquiry waiting more than one business day for a response. • Brief daily summary highlighting common issues and any tickets escalated. • Customer records accurately updated inside the CRM. If you write and speak excellent English, enjoy...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    49 tarjoukset

    ...I’m expecting: • Modern, mobile-responsive design that highlights high-resolution photos and technical drawings of our products. • A product customization flow where buyers can choose dimensions, glass thickness, hardware finishes or other options we define. • Built-in review functionality so buyers can post photos and ratings after installation. • Real-time live chat (your choice of , Intercom, or a comparable solution) that I can manage from desktop or phone. • Secure payment gateway integration and clear shipping calculation for oversized fragile items. • An intuitive admin panel so my team can add new SKUs, update pricing, and process orders without touching code. • SEO-friendly URLs, fast load times, and basic on-page optimisation so ...

    €2359 Average bid
    €2359 Keskimäär. tarjous
    1 tarjoukset

    ...customer-service-minded chat specialist to handle live conversations that come in through both our website widget and our mobile apps. Your single focus is to resolve customer queries on the spot—keeping response times low, answers accurate, and every interaction in our warm, helpful brand tone. You’ll log in to our existing chat dashboard (we currently use Zendesk Chat, though familiarity with Intercom or Freshchat is perfectly transferable) and stay on top of all incoming messages, whether they involve product questions, order status checks, or general account guidance. Anything highly technical can be flagged for our internal team; otherwise you’ll own the resolution end-to-end. Deliverables I’ll measure you on: • Real-time coverage during ...

    €9 / hr Average bid
    €9 / hr Keskimäär. tarjous
    25 tarjoukset

    I’m looking for a dependable pro who can keep our website’s live-chat window active around the clock. The work is pure general customer service: greeting visitors, answering everyday questions about orders or policies, and making sure any trickier issues are logged and escalated to my in-house team. You’ll work inside our existing chat dashboard (similar to Zendesk Chat or Intercom), use the knowledge base I supply, and tag every conversation so I can track trends later. My two must-hit metrics are a first-response time under one minute and consistently accurate answers; I’ll review transcripts each week to confirm both. To help me plan the schedule, tell me which time zone you’re in and whether you already have experience covering overnight or we...

    €83 Average bid
    €83 Keskimäär. tarjous
    67 tarjoukset

    Inbound leads for our B2B software suite arrive every day through phone, email and live-chat, ...there is no cold calling involved. Timely responses within business hours and concise, well-documented notes in our CRM are essential. To be considered, show me examples of past work where you handled inbound sales or customer success for software products—brief bullet points or links are fine. If you have experience juggling several channels at once or have worked with VoIP systems, Zendesk, Intercom or similar, feel free to mention it. I’ll share scripts, the product knowledge base and access to our cloud phone system once we start, and I’ll be available for quick questions as you ramp up. Looking forward to seeing how your previous results can translate into mo...

    €3 / hr Average bid
    €3 / hr Keskimäär. tarjous
    7 tarjoukset

    ...paste into platforms like Freelancer.com, Upwork, or Toptal. Project Title: Integration of IP Video Intercom with MyGate App for Automated Sliding Door Access 1. Project Overview Our society has installed automatic sliding doors with existing biometric access. We need to implement a "Buzz-In" Video Intercom system that allows unscheduled visitors (vendors, delivery, guests) to call residents. Residents must be able to view the visitor and trigger the door to open directly from their MyGate smartphone app. 2. Technical Stack & Components Existing Hardware: Automatic Sliding Door with a Motor Controller (supporting Dry Contact/Wiegand input). Desired Hardware: SIP-enabled IP Video Intercom (e.g., Hikvision DS-KV series, Dahua, or Akuvox). Platform: M...

    €103 Average bid
    €103 Keskimäär. tarjous
    12 tarjoukset

    ...for my business. The role centres on greeting visitors as soon as they open the chat window, resolving routine questions on the spot, and escalating anything outside the standard FAQ to me in an organised hand-off. You will be working entirely by chat—no phone calls or email tickets—so fast, friendly typing and clear written Indonesian are essential. Experience with tools such as Zendesk Chat, Intercom, , or a similar live-support platform will help you hit the ground running. Key deliverables • Cover agreed-upon chat hours (we will finalise the schedule together) • Maintain an average first-response time under two minutes • Keep concise, well-structured chat logs for every conversation • Flag recurring issues so we can update the knowled...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    53 tarjoukset

    ...locations including Yas Island, Saadiyat, Reem, and Al Raha, so accuracy and speed are critical. This role focuses on two core areas: • Guest relations & customer service – clear, friendly, professional English communication via phone, email, and live chat, following our established tone of voice. Calls come through our cloud PBX, messages are handled in Help Scout, and live chat is managed via Intercom. You will be dealing with tourists, corporate guests, and families, so professionalism and patience are non-negotiable. • Bookings & reservations management – creating, modifying, and cancelling reservations directly in Hostaway, then double-checking that all dates, rates, and guest details are perfectly synced across our website and OTA channels (...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    84 tarjoukset

    ...locations including Yas Island, Saadiyat, Reem, and Al Raha, so accuracy and speed are critical. This role focuses on two core areas: • Guest relations & customer service – clear, friendly, professional English communication via phone, email, and live chat, following our established tone of voice. Calls come through our cloud PBX, messages are handled in Help Scout, and live chat is managed via Intercom. You will be dealing with tourists, corporate guests, and families, so professionalism and patience are non-negotiable. • Bookings & reservations management – creating, modifying, and cancelling reservations directly in Hostaway, then double-checking that all dates, rates, and guest details are perfectly synced across our website and OTA channels (...

    €5 / hr Average bid
    €5 / hr Keskimäär. tarjous
    54 tarjoukset

    I’m receiving more WhatsApp enquiries than I can personally answer and need a reliable assistant to take over all text-based conversations. The work is straightforward yet essential: monitor our WhatsApp account during agreed shifts, read each incoming message, and respond quickly using t...Handle only text chat inside WhatsApp (no calls or video). • Type clear, friendly replies in Bahasa Indonesia—occasional English is helpful. • Keep response times under two minutes. • Flag or escalate anything you’re unsure about so I can jump in. Tell me the hours you can consistently cover and any previous experience you have with WhatsApp Business or other live-chat tools like Zendesk or Intercom. The deliverable is simply prompt, accurate replies that l...

    €363 Average bid
    €363 Keskimäär. tarjous
    76 tarjoukset

    My goal is to deepen brand loyalty by lifting the overall quality of our customer support. The strategy is centered on giving agents stronger product knowledge so each interaction feels authoritative, confident, and genuinely helpful. Here’s the flow I have in mind: first, review our current support tickets and chat transcripts (Zendesk and Intercom exports are ready). From that audit you’ll spot the knowledge gaps that create frustration for customers. Next comes the build-out: concise product manuals, step-by-step troubleshooting guides, and a searchable internal knowledge base that agents can rely on in real time. A short set of micro-learning modules—video, slide deck or interactive quiz—should accompany the documentation so new hires reach proficiency...

    €14 / hr Average bid
    €14 / hr Keskimäär. tarjous
    9 tarjoukset

    I’m receiving more WhatsApp enquiries than I can personally answer and need a reliable assistant to take over all text-based conversations. The work is straightforward yet essential: monitor our WhatsApp account during agreed shifts, read each incoming message, and respond quickly using t...Handle only text chat inside WhatsApp (no calls or video). • Type clear, friendly replies in Bahasa Indonesia—occasional English is helpful. • Keep response times under two minutes. • Flag or escalate anything you’re unsure about so I can jump in. Tell me the hours you can consistently cover and any previous experience you have with WhatsApp Business or other live-chat tools like Zendesk or Intercom. The deliverable is simply prompt, accurate replies that l...

    €4 / hr Average bid
    €4 / hr Keskimäär. tarjous
    67 tarjoukset

    ...needs a sleek, uncluttered feel, strong visual hierarchy, and full responsiveness across devices. Key pieces of the build • Questionnaire / assessment section: three tabbed assessments that can handle multiple-choice, open-ended, and rating-scale questions, store the responses, and route results to my inbox or dashboard for easy review. • Real-time chat: an on-page live-chat or chatbot widget (Intercom, , Drift—open to your recommendation) styled to match the new look. • Core pages: between 10 and 20 informative pages, each designed and developed under the new aesthetic, with clean navigation, fast loading times, and basic on-page SEO best practices. Deliverables I expect Detailed Deliverables Complete Website Redesign (10 Pages) • Full redesign of / ...

    €283 Average bid
    €283 Keskimäär. tarjous
    270 tarjoukset

    I am looking for an experienced developer (or a team) to realize the software side of a unique intercom project. We are building the hardware unit ourselves (custom design) but need to connect this with a modern app solution for the residents. I would like you to propose the best architecture, but the solution must be based on the following core components and functionality: 1. Door Unit (Client A) *The hardware at the door is a Raspberry Pi with a touch screen, camera, and microphone. *The application here must run in "kiosk mode". *The unit must be able to control a relay for door opening via GPIO pins. 2. Communication (Critical) *The solution must support two-way real-time audio and video. The proposed standard to be used is WebRTC. *A distinction must be made bet...

    €211 - €632
    Sinetöity
    €211 - €632
    111 tarjoukset

    Le projet consiste à assurer un support par chat en ligne pour nos utilisateurs francophones. Chaque session doit être gérée avec rapidité, courtoisie et précision : réponses claires, résolution des problèmes courants et remontée des incidents complexes dans notre outil interne (Zendesk/Intercom). Les plages horaires sont fixes et doivent être respectées sans exception ; mon objectif est d’offrir une présence en direct stable tout au long de la journée. Une attitude motivée, une orthographe impeccable et la capacité à maintenir un ton chaleureux même sous pression sont indispensables. Je privilégierai les candidatures qui détaillent une...

    €13 / hr Average bid
    €13 / hr Keskimäär. tarjous
    17 tarjoukset

    ...that share one backend, inventory, and customer database. Key experience I want for my shoppers • Reviews & Ratings – every product page should accept star ratings, written feedback, and display aggregated scores in real time. • Wishlists – logged-in users must be able to save items, synchronised across devices. • Live Chat Support – an always-visible help icon that launches chat (Zendesk, Intercom, or a comparable SDK) so customers can reach staff instantly. Beyond those essentials, the site and apps should include secure checkout, multiple payment gateways, shipment tracking, push notifications, basic CMS for banners and promotions, and analytics hooks (Google Analytics or Firebase). Clean, responsive UI, fast page loads, and rock-so...

    €249 Average bid
    €249 Keskimäär. tarjous
    43 tarjoukset

    I run several online storefronts and need someone who can stay on top of inco...Weekly summary of common questions so we can update FAQ macros. Acceptance criteria – Average first-response time under five minutes. – Grammar/spelling accuracy ≥ 98 % (we’ll use Grammarly reports). – Customer satisfaction rating above 4.7/5 on post-chat surveys. Tools you’ll touch: WhatsApp Business, Instagram, Trello, Google Sheets, Grammarly. If you already love any similar platform (Intercom, Zendesk, etc.), let me know so we can leverage that experience. Start with a one-week paid trial; if it goes smoothly, I’m happy to lock in a long-term arrangement with consistent hours. Send a short voice note or text snippet showing how you’d greet a first...

    €383 Average bid
    €383 Keskimäär. tarjous
    51 tarjoukset

    ...stuck. Here’s how I picture it working. You start by mapping the current support journey, spotting the friction points, then shaping a narrative that reassures users and shows them the fastest route to answers. From there we roll out coordinated touch points—email sequences, in-app prompts, social teasers, maybe a short video series—that educate, reassure, and invite feedback. Tools like HubSpot, Intercom, or Google Analytics are fine for tracking; use what you’re comfortable with as long as we can measure impact on CSAT, first-response time, and ticket deflection. Deliverables I need to sign off on: • A concise strategy brief outlining personas, value props, and chosen channels • A 90-day calendar of content and customer touch points &bull...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    9 tarjoukset

    ...stuck. Here’s how I picture it working. You start by mapping the current support journey, spotting the friction points, then shaping a narrative that reassures users and shows them the fastest route to answers. From there we roll out coordinated touch points—email sequences, in-app prompts, social teasers, maybe a short video series—that educate, reassure, and invite feedback. Tools like HubSpot, Intercom, or Google Analytics are fine for tracking; use what you’re comfortable with as long as we can measure impact on CSAT, first-response time, and ticket deflection. Deliverables I need to sign off on: • A concise strategy brief outlining personas, value props, and chosen channels • A 90-day calendar of content and customer touch points &bull...

    €17 / hr Average bid
    €17 / hr Keskimäär. tarjous
    1 tarjoukset

    ...stuck. Here’s how I picture it working. You start by mapping the current support journey, spotting the friction points, then shaping a narrative that reassures users and shows them the fastest route to answers. From there we roll out coordinated touch points—email sequences, in-app prompts, social teasers, maybe a short video series—that educate, reassure, and invite feedback. Tools like HubSpot, Intercom, or Google Analytics are fine for tracking; use what you’re comfortable with as long as we can measure impact on CSAT, first-response time, and ticket deflection. Deliverables I need to sign off on: • A concise strategy brief outlining personas, value props, and chosen channels • A 90-day calendar of content and customer touch points &bull...

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    9 tarjoukset

    I run several online storefronts and need someone who can stay on top of inco...Weekly summary of common questions so we can update FAQ macros. Acceptance criteria – Average first-response time under five minutes. – Grammar/spelling accuracy ≥ 98 % (we’ll use Grammarly reports). – Customer satisfaction rating above 4.7/5 on post-chat surveys. Tools you’ll touch: WhatsApp Business, Instagram, Trello, Google Sheets, Grammarly. If you already love any similar platform (Intercom, Zendesk, etc.), let me know so we can leverage that experience. Start with a one-week paid trial; if it goes smoothly, I’m happy to lock in a long-term arrangement with consistent hours. Send a short voice note or text snippet showing how you’d greet a first...

    €373 Average bid
    €373 Keskimäär. tarjous
    38 tarjoukset

    I need a seasoned support professional who can take full ownership of both my email inbox and live-chat window, handling the steady flow of technical support questions we receive each day. Most queries revolve around troubleshooting product issues, guiding users through setup...knowledge base, you’ll escalate it or collect the right details, then circle back with a clear, accurate response. • Every interaction must be documented properly for easy follow-up by the rest of the team. I’m flexible on scheduling and don’t have a hard deadline—what matters most is consistent, reliable coverage and customer satisfaction. If you’re confident with tools like Zendesk, Freshdesk, Intercom, or similar platforms, and you genuinely enjoy solving technical puz...

    €217 Average bid
    €217 Keskimäär. tarjous
    25 tarjoukset

    ...relationship so renewals feel like a no-brainer. During onboarding you’ll help new accounts reach first value quickly, coordinating any training, documentation, or quick wins they need. Once they’re up and running, you’ll act as their ongoing advocate—tracking usage trends, answering day-to-day questions, and stepping in early when you spot churn risks or expansion opportunities. We already use Intercom, HubSpot, and Loom, but you’re free to suggest better tools or automations if they improve the experience. Deliverables • Documented onboarding playbook tailored to small-business clients • Weekly customer-health dashboard with red/green status and next actions • Bi-weekly account call notes logged in HubSpot Success is measu...

    €9 / hr Average bid
    €9 / hr Keskimäär. tarjous
    5 tarjoukset

    ... luxury aesthetic—clean layouts, elegant typography, and a subtle, high-end color palette. I’m open to your creative touch as long as the final look instantly tells visitors they’ve arrived at a prestige brand. Must-have features include integrated customer reviews on every product page, an email subscription form that feeds directly into Mailchimp or Klaviyo, and live chat support (Tidio, Intercom, or a comparable solution) so shoppers can get answers in real time. Whichever platform you propose—Shopify, WooCommerce, Webflow, or another—performance, easy content management, mobile responsiveness, and SEO-friendly markup are non-negotiable. Deliverables • Fully designed & developed site with Home, About Us, and Shop pages live &bul...

    €96 Average bid
    €96 Keskimäär. tarjous
    77 tarjoukset

    I want to equip my website with a live-chat widget that gre...quick-reply bot so it can recognise frequent queries, deliver concise answers, and hand off unanswered issues to a human agent when necessary. • Test the full flow on desktop and mobile, confirm that messages are delivered in real-time, and provide clear handover instructions so I can maintain the knowledge base myself. You should already be comfortable with popular chat platforms (e.g., , Intercom, LiveChat, Zendesk, or similar) and have experience creating conversational bot scripts in Bahasa Indonesia. Please share relevant examples of live-chat deployments you’ve handled, especially ones that include an automated response layer. I’m ready to start as soon as you can map out the timeline and require...

    €382 Average bid
    €382 Keskimäär. tarjous
    69 tarjoukset

    I ne...inquiries—order status, account questions, basic how-tos—through our mobile support interface. I’ll provide full access to the app, our FAQ, and suggested reply templates before we go live so you can jump straight into the queue. Please be fluent in written English, friendly yet concise, and able to tag any issue that shouldn’t be resolved on the spot. We use a lightweight mobile help-desk tool (think Intercom or Zendesk Chat), so prior experience with similar platforms will help you move fast. Deliverables: • 60 minutes of real-time coverage on the mobile chat channel • A short post-session summary noting customer sentiment, unresolved tickets, and any recurring questions If this quick shift fits your schedule and skill set, let me kn...

    €880 Average bid
    €880 Keskimäär. tarjous
    41 tarjoukset

    ...when possible, tag or escalate anything outside scope, and close each conversation politely. • Export the day’s chat transcript and a short note summarising recurring issues so we can improve the FAQ. Acceptance criteria 95 % positive customer rating, average first-response time under a minute, and all chats correctly tagged before shift end. If you already work with tools like Zendesk, Intercom, , or LiveChat, that experience will be valuable, but any solid live-chat background is welcome....

    €15 / hr Average bid
    €15 / hr Keskimäär. tarjous
    57 tarjoukset

    ...the designated areas and use Panasonic or AIPHONE intercom systems. Please review the details below. Eligible areas: Sapporo, Sendai, Niigata, Saitama, Tokyo (23 Wards), Chiba, Yokohama, Kawasaki, Sagamihara, Shizuoka, Hamamatsu, Nagoya, Kyoto, Osaka, Sakai, Kobe, Okayama, Hiroshima, Fukuoka, Kitakyushu, Kumamoto. This is a testing project for a leading smart home device manufacturer. The project aims to test a new device that enhances traditional intercom systems by integrating them with a smart mobile application, allowing for audio and video interaction with visitors directly from your smartphone. The smart home device bundle includes a hardware module and software components. The hardware is designed to interface with existing intercom systems to add smart fu...

    €211 - €632
    Paikallinen Salassapitosopimus
    €211 - €632
    0 tarjoukset

    ...profile setup on major freelance marketplaces, portfolio creation when my experience is limited, and strategies for landing that first contract. • Guidance on the daily workflow of a remote chat agent—tools, macros, SLA tracking, tone guidelines, and productivity tips—so I can demonstrate professionalism from day one. • Advice on choosing and configuring help-desk or chat platforms (Zendesk, Intercom, LiveChat, Freshdesk, or similar) and on basic reporting so prospective clients know I understand the metrics that matter. • Templates or scripts for common customer inquiries and a short glossary of customer-support terms I should know. • One live consult call (video or voice) to review my profile, résumé, and sample responses, p...

    €2949 Average bid
    €2949 Keskimäär. tarjous
    2 tarjoukset

    ...knowledge base and quick-reply templates I’ll provide. You’ll greet new visitors, answer common questions, and smoothly hand off any complex issues to me or the relevant team member. You’ll receive clear tone-of-voice guidelines (Indonesian first, light English when needed), plus canned responses you can tweak so everything you send feels personal rather than robotic. Familiarity with tools like Intercom, Zendesk, WhatsApp Business, or similar live-chat dashboards will make your ramp-up easier, but what matters most is your typing speed, accuracy, and a friendly, patient attitude. First deliverable: a one-day paid trial shift so we can both confirm fit and workflow. If we’re happy with the results—namely consistent sub-five-minute replies, correct ...

    €18 Average bid
    €18 Keskimäär. tarjous
    23 tarjoukset

    Our online travel and hospitality platform serves guests from Turkey and abroad around the clock, and daily...Document each conversation in our CRM so my team can see history at a glance. • Escalate only the cases that truly require management approval—everything else should be solved on the spot. A solid background in travel or hospitality support will help you understand fare rules, rebooking policies, and hotel terminology right away. Familiarity with any standard live-chat platform (Zendesk Chat, Intercom, or similar) is welcome; we use a browser-based tool with canned responses you can adapt. Success is simple: first-response time under two minutes, CSAT above 90 %, and clear, concise notes after every chat. If that sounds straightforward, let’s keep travel...

    €16 Average bid
    €16 Keskimäär. tarjous
    14 tarjoukset

    ...agent must read and understand incoming messages, draft useful replies that match our tone, and smoothly pass any edge-case or high-priority thread to a human rep without losing context. Ideal build relies on modern NLP frameworks such as GPT-4, Dialogflow, Rasa, or a comparable stack, with API hooks into Gmail/Outlook, Meta or X social channels, and whatever chat solution you prefer (, Intercom, or a bespoke widget). Training data—FAQs, past tickets, knowledge-base articles—will be provided. Deliverables • Fully configured conversational model connected to email, social media, and website chat • Escalation logic plus hand-off interface for my support staff • Admin dashboard or logs so I can audit conversations and tweak intents • Deploym...

    €80 Average bid
    €80 Keskimäär. tarjous
    16 tarjoukset

    ...performance tight. Deliverables • High-fidelity design mock-ups for each page (Home, About, Services, Gallery/Case Studies, Contact, plus an optional landing page). • Fully responsive build—HTML5, CSS3, JavaScript (or a modern framework such as React or Vue if it speeds things up)—including the scrolling animations, hover effects and page transitions described. • Live-chat integration (, Intercom, or equivalent). • Any agreed AI feature implemented and tested. • Deployment to my hosting and a concise hand-off guide. Acceptance criteria • Pages load in under 2 s on desktop and under 3 s on mobile. • Animations stay smooth above 60 fps on modern browsers. • All forms, links, and interactive elements function flaw...

    €204 Average bid
    €204 Keskimäär. tarjous
    159 tarjoukset

    ...staffing). Our clients include SaaS companies, iGaming platforms, E-commerce brands, Fintech startups, and other online businesses. If you can refer or close customers who sign up and pay for our service, you get $50 for every successful conversion — no limits. Who We’re Looking For Freelancers who can connect us with businesses that: Receive customer tickets through email, live chat, Zendesk, Intercom, Freshdesk, HubSpot, etc. Need customer support agents or want to outsource support Are growing and need consistent CX operations Want help improving response times, SLAs, onboarding, QA, and workflows You can generate leads through: LinkedIn outreach Email lead generation Warm referrals Calling Affiliate-style promotions Startup/Founder communities SaaS...

    €78 Average bid
    €78 Keskimäär. tarjous
    5 tarjoukset

    ...about orders, shipping, or general product details. I need those customer-service questions handled promptly, accurately, and in a friendly tone during part-time hours that we can agree on together (roughly 3–4 hours spread across peak periods each weekday, with flexibility to adjust as traffic shifts). You will log in to our existing chat widget (currently Zendesk Chat, though a quick learner on Intercom, LiveChat, or similar tools will feel right at home) and: • greet visitors within seconds, • resolve common inquiries using our knowledge base, • escalate technical issues or refund requests to the internal team via Slack, and • compile a short end-of-shift summary so I can track recurring questions. Fluent written English, a calm tone, and pr...

    €217 Average bid
    €217 Keskimäär. tarjous
    26 tarjoukset

    ...automation system for small business clients. This is a one-time build — not a proof of concept or enterprise project. Deliverables: AI chatbot trained on: Client’s FAQ Website content Product information / PDFs Integration with Zendesk OR Intercom OR Tidio (choose best option) Features: Instant replies Ticket creation Human handoff Conversation summaries Email reply automation Basic analytics / dashboard Fully tested and ready to use Delivery within 5 days Requirements: Experience with AI chatbots (custom GPT, Zendesk, Intercom, Tidio, ManyChat, etc.) Can handle integrations + data training Able to follow instructions and deliver fast MUST show 1–2 examples of similar work When applying, answer: 1. Which platforms have you work...

    €585 Average bid
    €585 Keskimäär. tarjous
    46 tarjoukset

    Necesito que los mensajes que llegan al chat en vivo de mi sitio web se atiendan en cuestión de segundos. La prioridad absoluta es responder de manera clara, cordial y precisa, manteniendo al cliente siempre acompañado durante la conversación. Trabajo con paneles tipo Zendesk Chat, e Intercom; si ya los conoces será un plus, aunque puedo mostrarte lo esencial para que empieces hoy mismo. Además del chat, cuando el flujo lo permita quisiera apoyo ligero en publicaciones de productos, redes sociales básicas, transcripciones breves y organización de pedidos en una hoja de cálculo; todo se gestiona desde tu propio ordenador o móvil con conexión estable. Entregaré: • Acceso al panel de chat y a la base d...

    €9 / hr Average bid
    €9 / hr Keskimäär. tarjous
    21 tarjoukset

    ...solution-oriented answers that leave the customer satisfied. Whether the issue is a simple product question or a frustrated user who needs step-by-step help, I want each interaction handled calmly, politely, and efficiently. We will start with email and chat support; if you’re comfortable adding social-media channels later, that’s a plus. Please be ready to propose the tools you prefer—Zendesk, Freshdesk, Intercom, or any platform you feel will keep the workflow smooth—and outline how you’ll set up basic response templates, escalation rules, and simple reporting so I can track performance without being buried in data. Deliverables • Daily coverage of the support inbox and live chat during agreed-upon hours • Well-documented responses th...

    €5 / hr Average bid
    €5 / hr Keskimäär. tarjous
    9 tarjoukset

    ...about orders, shipping, or general product details. I need those customer-service questions handled promptly, accurately, and in a friendly tone during part-time hours that we can agree on together (roughly 3–4 hours spread across peak periods each weekday, with flexibility to adjust as traffic shifts). You will log in to our existing chat widget (currently Zendesk Chat, though a quick learner on Intercom, LiveChat, or similar tools will feel right at home) and: • greet visitors within seconds, • resolve common inquiries using our knowledge base, • escalate technical issues or refund requests to the internal team via Slack, and • compile a short end-of-shift summary so I can track recurring questions. Fluent written English, a calm tone, and pr...

    €218 Average bid
    €218 Keskimäär. tarjous
    34 tarjoukset

    I need an experienced web developer to embed a live-chat widget into my existing website so our in-house team can respond to visi...and start replying. Please ensure: • Messages appear instantly without page refresh. • The chat window is mobile-friendly and loads fast. • Our team receives desktop and email alerts when a new visitor writes. • A short hand-over session or concise guide shows my staff how to manage conversations, view history, and export transcripts. You’re free to suggest platforms such as , LiveChat, Intercom, or a lightweight custom script provided it meets the real-time requirement and carries no hidden licence fees. I’ll supply site access and branding assets once we agree on the approach. Let’s get our visitors talking to ...

    €17 / hr Average bid
    €17 / hr Keskimäär. tarjous
    132 tarjoukset

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