Gartner for customer service and support leaders työt
Change our current user and customer portal php project to laravel framework and make sure all functions work.
Make order of our customer survey tool available on web browser. We need web tool in order to make order. Project has already started, we have layout pictures. Technology we use React.js, and MongoDB, it runs on Heroku. Survey tool is our customer UI built on top of Limesurvey (open source-project). It works. Limesurvey has REST, so you can make survey ready on webpage and send survey to Limesurvey, which stores it we can use it. Tello-project has been established for this, need person to finish this. Evaluated work amount 20-30 days. Maybe less.
JIRA + JIRA SERVICE DESK teknistä konfigurointi ja opastusapua etsitään pieneen projektiin.
I need someone to create a Woocommerce payment gateway to service checkout.fi. From them I can get technical material. Also I need delivery gateways for Finnish Posti and Matkahuolto. For these two I will also provide info about technical details and interface wht I can get from them. I would be great I these plugins/gateways could have Licensing system that I would be able to sell the plugin for my clients but they won´t be able to give it forward. Suggestion are welcome how to do this. The one that I shall pick is going to get more jobs for Woocommerce in future similar like this.
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our customers, our company is looking for website optimization skilled people. We want to hear your views on how you could implement for our customers tehokaita and affordable SEO solutions. What kind of tools you can use? Reporting tools, monitoring tools etc etc. In addition, we would like to hear your views on whether järkeävää our clients to set up a landing page for different domain and optimize the separate sites for different search words. Sell yourself to us! What to give and you have the know-how for our company, and how and where you work consists of Reward
I am seeking to enhance my ag...agricultural skills, with a specific focus on increasing crop yield. I'm looking for a freelancer with experience in crop farming, livestock management, and soil fertility management. Key Responsibilities: - Develop my understanding and skills in crop farming, livestock management and soil fertility management - Implement sustainable agricultural practices - Provide guidance on enhancing crop yield The ideal candidate should have: - Proven experience in crop farming, livestock management and soil fertility management - Knowledge of sustainable agricultural practices - The ability to provide guidance and support in enhancing crop yield This is a great opportunity for someone who is passionate...
I need a reliable expert to develop a func...develop a functional, user-friendly trade website specifically for plumbing services. This platform is intended to provide a marketplace where users can offer and request various plumbing services. Key functionalities should include: - Service listing and search - User registration and management - Service rating system - Secure payment processing Ideal freelancers for this project should have: - Proficient skills in website development and design - Solid track record providing e-commerce solutions - Understanding of best practices for user experience - Prior work in the service industry is an advantage. Looking forward to collaborating with a professional who shares the s...
...proficient in the development of Lightning Web Components (LWC) and can assist in the creation of custom pages for my Salesforce instance. Key Points: - The primary task is to create custom pages that are responsive and user-friendly. - Your expertise in Salesforce LWC is paramount. Please ensure you have demonstrable experience in this area. - The development of the pages should be done with scalability in mind, ensuring they can grow with the needs of the business. Additionally, I require ongoing support for this project: - This includes regular maintenance and updates to the custom pages. - A proactive approach to identifying and rectifying potential issues is highly valued. - You should be available for consultation and...
Overview: We are excited to announce our initiative to expand and diversify our business clientele. As a dynamic and innovative company, we are constantly striving to enhance our market presence and drive sustainable growth. In line with this vision, we are actively seeking new business accounts to partner with us in our journey towards mutual success. Objective: The primary goal of this project is to identify and acquire new business accounts that align with our values, objectives, and expertise. By expanding our client base, we aim to: Increase revenue streams and profitability. Enhance market reach and penetration. Strengthen brand recognition and reputation. Foster long-term partnerships and collaborations. Target Audienc...
...rankings using SEO and backlink strategies. The principal focus is the improvement of my rankings, which I believe can be achieved by focusing on the following: - Brand-related Keywords: My ambition is for my brand to be synonymous with the products we offer. Hence, ensuring it appears prominently in search results is of top priority. - Service-related Keywords: The services I provide are unique and I want them to be reflected as such on search engine results. Given that there's no immediate deadline, the emphasis should be on delivering a detailed and comprehensive strategy that will yield long-term results. Ideal candidates would have relevant experience in SEO and backlink management, along with a proven track record in improving we...
i need to find wordpress plugin and make integration to my website with below detail. reservation system 1. hourly base reservation as we always work at night, today as ours is starting from 5pm until 4am next morning 2. duration (how many hours) and number of people per reservation when request reservation 3. able to post only limited rooms to online (we will make availability with only 3 salas out of 7 salas on online) 4. back end, admin has no limit to post reservation even out of open hours 5. Admin (Backend) able to move reservation hour or reduced / extend duration 6. clients can't change reservation after confirmed or can't cancel 7. reservation status showing either by color or text (sala unassigned/arrived/left) 8. able to work with stripe (payment met...
I need a robust StarCloud print feature integrated to my website through PHP. I require an expert in PHP who understands how to efficiently generate receipts directly from a website. Ke...expert in PHP who understands how to efficiently generate receipts directly from a website. Key Features Required: - Personalized receipt printing: Upon a successful order, a receipt should be generated for that specific transaction. - Simplified design: The receipt should be simple, uncluttered and easy to read. Please note, only the code is needed, no additional information like payment or customer details should be included. Ideal skills and experience: - PHP proficiency to ensure seamless integration - Familiarity with StarCloud system - Understanding of efficient codin...
...responses, user data collection, and the facilitation of products or services sales. Key bot functionalities will include: - Responding to Frequently Asked Questions (FAQs). - Sending appointment reminders. - Advising on account statuses and dues paid. - Send chat to a operator - Receive info from Sugar Comunity Edition and Sap B1 and send to the customer The perfect candidate for this project will have: - Proven experience in chatbot development. - Deep understanding of WhatsApp API. - Experience with user data collection techniques. - An eye for detail and problem-solving skills. - Excellent communication skills. Please provide past work samples related to WhatsApp bot development in your bid. I look forw...
I need a professional to set up the WooCommerce Zapier plugin for me. The tasks include: - Configuring plugin settings - Creating Zapier workflows for automated tasks - Mapping data between Woocommerce and other apps - Ensuring customer details remain in the database on my site In addition, I require assistance in transferring the WooCommerce account ownership on my site to a new WooCommerce account. Ideal Skills: - Proficient in Woocommerce and the Zapier plugin - Experience in setting up automation workflows - Familiarity with CRM and email marketing platforms such as HubSpot CRM, Salesforce, and Mailchimp - Skilled in account management and data migration Please bid if you're confident in completing these tasks efficientl...
I require an engaging, heartfelt letter writer with an innate ability to convey my thankfulness to my colleagues at my workplace. This letter should revolve around my deep sense of gratitude for their continuous support and hard work. Skills and Experience Required: - Strong proficiency in English language - Excellent creative writing skills - Prior experience in personal letter writing - Ability to express emotions subtly yet powerfully I look forward to receiving proposals that include samples of previous work, demonstrating your ability to craft a compelling personal message.
...primary goal of the animation is to showcase my product or service to a young adult audience. Key requirements: - High-Quality Animation: The animation must be extremely detailed and realistic to appeal to young adults. - Showcase Product: The video should effectively display the key features of the product/service in an engaging manner. - Fast Turnaround: I'm looking for a freelancer who can deliver this project quickly without compromising the quality of the animation. Ideal Skills: - Prior Experience: Previous experience in creating realistic 3D animations for advertising purposes is a big plus. - Attention to Detail: A keen eye for detail and a commitment to delivering high-quality work. - Creativity: Ability to come up with in...
I require an engaging, heartfelt letter writer with an innate ability to convey my thankfulness to my colleagues at my workplace. This letter should revolve around my deep sense of gratitude for their continuous support and hard work. Skills and Experience Required: - Strong proficiency in English language - Excellent creative writing skills - Prior experience in personal letter writing - Ability to express emotions subtly yet powerfully I look forward to receiving proposals that include samples of previous work, demonstrating your ability to craft a compelling personal message.
...preparing for a half hour presentation on the 'Passtimes of the Pacific Northwest' for my Study Club. I need a Keynote presentation that captures the essence of the region with a nature-inspired theme. Key requirements: - Creation of an engaging and visually appealing Keynote presentation that lasts about 30 minutes - Incorporate utubes (videos) and pictures that support the focus on Hiking, Camping, Fishing, Boating, Crabbing, Geocaching, Pickle Ball, and Quilting, as these are the specific passtimes I'd like to cover. Ideal skills and experience for this project: - Proficiency in Apple Keynote, with a knack for creating visually appealing and engaging presentations - Graphic design skills to implem...
I am seeking ...seeking an assistant who has extensive knowledge and experience in the mortgage industry, along with an exceptional track record in the area of customer service. Key Job Requirements: - Past administrative work in the mortgage sector - Proficiency with mortgage processes and terminologies - Outstanding customer service skills Ideal Skills and Experience: - Proven experience as a mortgage broker admin - Mastery of customer service principles and practices - Familiarity with mortgage industry concepts, practices, and procedures This role calls for a professional that can jump right in without the need for extensive training. It's sophisticated, demanding, and rewarding ...
...businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ standard operating guidelines. • Provide observation a...
...businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ standard operating guidelines. • Provide observation a...
I'm searching for an experienced Laravel developer to construct a site in two stages. This stands as a Software as a Service (SaaS) project designed to aid with product uploads onto e-commerce and marketplace platforms. Site will need to be built in Laravel using the blade framework and tailwind. It will include integrations with and I have provided a fill project outline so please ensure that it is read before bidding as i need the costing in 2 parts. The cost for stage 1 and cost for stage 2 as we would like an MVP of the product first. Please ensure that your bid has the cost of both parts but in the description include the split between both parts and the hourly rate.
...with extensive knowledge in WIX and payment gateway integration to build the checkout system of our bulk ice selling business' website. Key tasks include: 1. **Payment Gateway Integration**- The checkout system should incorporate a payment gateway to facilitate secure transactions. 2. **Delivery Address Input** - Allowing customers to input their delivery address to ensure proper and accurate delivery of our products. 3. **Order Confirmation Email** - After a successful purchase, an order confirmation email should be sent to customers for their records. 4. **Design** - Implement a simple and clean design that aligns with the website's current aesthetic. 5. **Delivery Tracking** - Incorporate real-time tracking of deliveries into our system to...
...this app is to manage service logistics, enabling efficient assignment of tasks to technical teams. As the demands on the system will be varied, the selected expert should ideally have a strong command of angular 17 for frontend development, and Postgres for backend purposes. Core functionalities: - Service Creation: The app should enable the initiation of services. - Automated Service Assignment: The app should come with an in-built mechanism to assign services to the technical team based on their current availability. - Urgency-based Ranking: Prioritize assignment of services according to urgency, working on a first-come-first-serve basis. Preferred Skills and Experience: - Proven experience in designing similar solutions. - Adva...
I am seeking an expert in AWS servers, particularly in the problem-solving aspect of EC2 instances. Key tasks to be performed: - Diagnose the specific issues of the server - Suggest and implement suitable solutions to rectify the problems - Maintain and improve server performance Ideal Expertise and Skills: - Strong technical skills and deep understanding of AWS, specifically EC2 instances - Proven track record in handling server emergencies and solving server issues - Competence in developing and maintaining customer-focused, high-performance AWS infrastructure - Proficient with best practices in ensuring server security
...comprehensive web and mobile application built. This project's goal is to manage service logistics from requesting to delivering. Some key features I need are: - User Management: Implementation of user registration/login, user roles, and permissions, and user profile management are essential. - Service Request Management: An efficient system for creating new service requests and assigning them to specific users or teams. Furthermore, being able to track the status and progress of these service requests is crucial. - Real-time Notifications: The applications should notify users in real-time as changes or updates are made. Advice on the best technologies to use for these functionalities is also needed. I...
I require a highly functional app primarily for managing service logistics and requests in real-time. The key functionalities would include: - Request Management: This will entail form creation for service requests, tracking these requests, and a streamlined approval process. Effective management of this will be crucial. - Service Logistics Management: This involves scheduling services meticulously, optimizing routes for efficient service delivery, and continuous tracking of services. Knowledge and proficiency in Laravel 10, PostgrestSQL 16, Ionic 7, and Angular 17 would be vital for this project. Notifications should update in real time to reflect status changes. I'm keen on an easy to navig...
...arbitrates between control commands acquired from driving support applications that respectively implements driving support functions, outputs instructions based on a control command after arbitration to a processor that is able to control at least one of a brake actuator or a drive actuator. This technology also acquires a steering angle and a yaw rate as the control commands from the driving support applications. Please search for this technology in this contest. <<NOTICE>> The target car brands in this search are limited to US, European, Chinese, and South Korean brands. <Requirements for Payment> ・Submit documentary evidence that clearly states the details of the subject product, the name of the company selling th...
Objective: Develop a robust vehicle counting application optimized for the NVIDIA Jetson Nano. The application should accurately count cars passing through multiple cameras using RTSP live streams. Key Requirements: Modular Design: The software should have a configurable region of interest (ROI). This will allow customization of the tracking area for different camera setups. The system should support settings for either two-way or single direction vehicle detection, selectable per camera. Multi-Camera Support: The application must handle live feeds from at least three cameras simultaneously without frame skipping. Ensure seamless capturing, detecting, and tracking across all cameras, maintaining high accuracy and performance. Error Handlin...
I'm looking for a skilled professional with experience in creating visual merchandising and store layout designs. For this project, you will build on the data model you created in Project 1. You will be analyzing and creating visualizations of the data contained in your Access databases. All instructions for the project can be found in the PDF attached. Ideally, the successful freelancer should have: - A strong portfolio showcasing past retail design projects - Proficiency in retail space planning and product display - A deep understanding of customer flow optimization - Excellent communication skills to understand my vision and bring it to life - Ability to deliver the final visualizations in MS Access format Please provide e...
...contractor to handle projects and technical support. The task involves installation of network equipment (switches, access points, and security cameras for both indoor and outdoor areas). Your role will involve: - Mount/Install network equipment as directed - Field technical support - Remote support Contractor should carry liability insurance and C7 license is preferred Ideal candidates should have extensive experience with network cabling and a track record of executing similar projects successfully. It's crucial for the freelancer to be proficient in handling varieties of network cables especially Cat 5e, Cat 6 and Fiber optic cables, and familiar with network switches, access points...
...create a retail space for my clothing store that specializes in wedding dresses. The overall look and feel of the space should be elegant and classic. Key items is to find a way to design with being in a very limited budget,. need a welcome desk area need a seating area need an area that we need to use for photo of the bride purchased the gown. enhance current area for fittings. can move or build more dress hangers. using curtains as elements is an option using greenery and other plantery is an option. re location items is possible. need 3d rendering the pictures are in the order of entry to the store al the way back to the fitting area. Key Requirements: - The design should be luxurious and timeless, appealing to brides-to-be. - ...
...leads and conversions for my business. The target audience for this campaign will be other businesses and government organisations, not individual consumers. To accomplish this, we'll be using email marketing and telemarketing as our primary channel, so you should have a strong background in this area. Additionally, I'm looking for someone who: - Has a successful track record in B2B lead generation - Has a deep understanding of email marketing and telemarketing for best practices for businesses - Is able to implement creative strategies to boost customer engagement and response rates - Can provide reports and insights into the campaign's performance This is an exciting opportunity to d...
...existing features in my existing mobile application. It has been available on both IOS and Android for 4+ years, and I need the following enhancements: - Improve app’s existing feature set, to run as intended: The app has a few feature sets with inconsistencies or tend to be unreliable. Enhancements and overall App should be fine tuned for improved responsiveness, and a better customer experience. - Soften existing UI found within Communications: Modify the content being sent within email communications, with consistent interface populated with the appropriate details drawn from the App. - Admin Dashboard - surface additional details in the existing dashboard, that are already captured in the App, for better administra...
PR for Collision Tech Startup Conference in June in Toronto** Redefining winter travel with , SnowClub, and SnowBus.com. Offering an innovative approach through local business partnerships. These platforms simplify winter bookings, covering transport, rentals, activities, tickets, accommodations, and more, like an "Expedia for mountain resorts." SnowClub, a membership-based SaaS, adds social networking, discounts, and an online store. Our mission is to reshape the winter travel experience by uniting these platforms to fill an industry gap and creating the ultimate ecosystem for 140million skiers and boarders worldwide. We have been invited to Collision Tech Conference in June () as an Alfa Startup showcasing our product ...
...system for users to sign up for various events. - Membership Renewal: A feature to facilitate the renewal of membership for users. - Load Times: I need the system to have quick load times for a smooth user experience. - Additional Options: I'm also looking to add some extra features to the swim software to enhance its functionality: - Payment Processing: An integrated payment processing system for users to make payments seamlessly within the software. - Attendance Tracking: A feature to keep track of attendance for different events or sessions. - Multiple Language Support: The software should support multiple languages to cater to a wider audience. Ideal candidates for this project should have experience in ...
Seeking sales oriented freelancer to help our charitable organization raise funds to supply medical equipment to people in need in Israel (for starters). We are a USA charity, registered with the IRS. We have a website and payment portal ready. We also have initial marketing being carried out with The Times of Israel. Eventually, we will be expanding the scope of our service. We have suppliers and logistics for delivery of donated equipment. We have an online payment portal and are now ready for action. Your Present Role Involves: - Figuring out how to build momentum within the Jewish community, and with any other people or groups who have goodwill, who would be willing to help injured persons gain faster, better recovery with...
...of a skilled developer to create a group chat client for me. The client will primarily be text-based, allowing group communication between multiple users. Key Features: - Group Chats: The primary function of this chat client is to facilitate group chats. Therefore, it should support multiple users in a single conversation thread. - User Mentions: I'm also looking for the implementation of user mentions, which will enable users to tag others in a message, signaling their attention. Additional Features: - File Sharing: The ability to share files within the chat would be a very useful feature. - Chat Moderation Tools: I'd like the chat to have basic moderation tools to oversee the group chats and manage user interactions. Ideal Skills and E...
...looking for an expert developer who possesses an in-depth understanding of Java multi-threading, specifically the Executor Service method. The main task involves partitioning a loop in a program I'm currently working on. Key Responsibilities: - Understand and modify my existing Java code - Partition the given loop to enhance performance by effectively spreading the workload across different threads - Use the Executor Service method as the default way for threading Most importantly, to be considered for this project, applicants should highlight past roles or projects where they've successfully implemented a similar Java multi-thread solution. Additionally, having an excellent grasp of loop partitioning for performance enha...
...provider of aluminum extrusions and glass building solutions. We are committed to providing our customers with high-quality products and services that meet their specific needs. We are also committed to innovation and are constantly developing new products and technologies to meet the ever-changing needs of our industry. About the Competition We are excited to announce a logo design competition to find a new logo for our company. We are looking for a logo that is creative, unique, and that represents our company's values of innovation, quality, and commitment to customer satisfaction. Design Requirements • The logo must be original and must not infringe on any existing trademarks or copyrights. • The lo...
As an organization, we aim to significantly boost our network security. Thus, we're seeking a skilled professional capable of: - Configuring firewall - Implementing an effective Intrusion Detection System - Establishing secure remote access Unfortunately, we skipped out on specifying our preferred secured remote access service and the size of our network infrastructure during the initial stages. However, we encourage applicants to be fully versatile with VPN, SSH, RDP, and to be equipped to handle infrastructure of various sizes. Prior experience with these areas will be advantageous. Do you have what it takes to help us execute a thorough network security overhaul? If so, we want to hear from you!
...minimalist mockup for an informational website targeted at professionals offering my services (not products) as an e-commerce expert consultant for retail online store start ups in Canada & the US. I am selling consultative services for people looking to start up an e-commerce store. I need an actual mockup done as opposed to just showcasing what your skill sets are I would like to see what you can create. If you have any questions regarding the details, I’m looking for in addition to what I’ve already been provided. I am more than happy to provide. It will be a service based offering website. Ideal Skills: - Web design experience - Familiarity with minimalist aesthetic - Previous work with informational websites - Understanding o...
We are using an online field service software platform called Uptick for our field technicians to carry out inspections of fire systems. The online software we use generates a PDF report based on the field technician inputs. We have access to the CSS/HTML/DJango source code to modify the PDF output. We require a developer who will work with us to generate a PDF output based on our design by modifying the existing source code. Please note: The developer must be willing to discuss the project via [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions] so that clear instructions can be discussed as to the required PDF output.
I'm looking for a proficient programmer or web developer with experience in creating Chrome extensions for social media platforms. The main requirement is to generate tailored content for Instagram. - You should create a Chrome extension with the following features: - Template-based content generation: It should support text templates and also have the capability to overlay different texts over one video. - Text overlays: This feature is to add text over images or videos. - Mass production/download: This tool should generate content in bulk and allow for mass downloads. The ideal candidate for this project would have a strong command over JavaScript (for Chrome extension development) and experience dealing wit...
...looking for a motivated and successful grant writer located within Canada! The grant writer will be responsible for locating, researching, and applying for potential funding opportunities in order to ensure successful grant approvals. The Grant Writer MUST be Canadian or have the expertise and experience with the Canadian government, ideally living in Canada and speaks and writes English Fluently. They MUST specialize in IT/digital marketing/ ecommerce/employee hiring grants They MUST have a proven strong track record of total grants submitted vs approvals in the last year within Canada. They are responsible for finding funding opportunities for our organization and writing polished proposals to earn Onta...
Project Title: "Customer Order Management System" for an online retail business in MS Access. Objective: To develop a comprehensive database system that allows for efficient tracking and management of customer orders, inventory, and shipping. Key Features: 1. Customer Management - Store customer information including name, address, email, and phone number. - Track customer order history. - Customer feedback and preferences. 2. Inventory Management - Maintain a detailed list of products, including product ID, name, description, quantity in stock, and reorder levels. - Automated alerts for low stock levels. 3. Order Management - Enable creation of new orders with ...
It is step by step guide on how we work as a business to service our clients. This will be shown to potential clients need it to be more engaging. Visual design, Layout and formatting, Graphics and images
...margins, and customer reviews, you will conduct a comprehensive analysis to understand the dynamics of product performance over time and across different categories. Through descriptive analysis and visualization techniques, you will identify top-selling products, trends in sales revenue, and correlations between performance metrics. Additionally, you will delve into customer feedback to gauge product satisfaction and uncover areas for improvement. By providing actionable recommendations based on our analysis, you aim to optimize product offerings, enhance customer satisfaction, and drive business growth. Dataset: you will utilize the "Online Retail II Data Set" available on Kaggle, which contains transacti...
