Design a Page for a dispatcher interface
- Tila: Closed
- Palkinto: $90
- Vastaanotetut työt: 7
I have an interface that's used by a specific type of user. User type Dispatcher.
I'm not happy with the layout that i have now and i need someone to design a new page for me. In the text bellow i will explain as much as i can about what the users are able to do and whats needed on that page.
incoming and outgoing calls:
1. This page can receive incoming calls. Once there is a active incoming call on the page it displays the flowing info of the caller.
Phone number, first and last name, user ID, - option to answer the call
2. Once the call is answered this call is placed in a separate box where we have this.
Phone number, first and last name, user ID,
Option to place on hold, option to record the conversation, option to to add a user in conversation (selection of existing users) , option to drop the call.
3. be aware that user can have multiple incoming calls and he can have multiple active conversations
4. a box with the history of all incoming and outgoing calls and each record must display this :
phone number, user first and last name, user id, duration of the call, incoming or outgoing type, time of the call, if its a missed call or if it was answered, with a button to call back any of the calls.
1. There is a box that displays the list of all conversations for all users. Each conversation displays the Phone number, user first and last name, user id, last message, time of the last message. Upon click on a conversation next box displays the entire conversation.
2. This box displays all messages that were of the type incoming or outgoing between dispatch and the other user. Each message has the time and name of the user that sent the message.
On the bottom of this box there is the text field where the dispatch can type text and click on send that will send the message to the receiver.
So far you realize that the dispatcher can receive, answer calls and call them back. Also the dispatch can engage in a sms conversation with other users that are members of different user type. The reason why other users call or text dispatch is to create a reservation for a shuttle pickup for specific venue (club, bar, restaurant). For that we need a reservation form that dispatch will use to submit reservations.
Here are the fields of the reservation form:
- reservation date
- reservation time
-text field for amount of male and female in the group
-selection of the package
-tetx field for Client first name
-text field for client last name
-selection country code of the client phone number
-text field for client phone number
- text field for discount
-button create reservation.
History of reservations
We need a table that displays the list of all reservations created by dispatch. the table will have the following columns.
- user id, first and last name
- dispatch first name
- Venue name
- package name
- pickup date and time
- Driver name
- client first and last name
- amount of male and female in group
I hope this detailed layout will help you to create an amazing layout of the dispatch page. Here is the link to client interface [login to view URL] so you can see the style of my website.
Please submit as fast as you can so i can review the design and give you feedback. After i select the winner of the contest he will have to do all the adjustments i request and provide the PSD files.
Must be elegant and very easy for my dispatcher to use. User experience is very important.