Managing a freelance career is not an easy task. Not only you have to do the work you were hired to do, but you also have to think about all the other aspects of running your business. One of the most challenging parts of being your own boss is to find and retain clients. That is why it is extremely important to make a good first impression with your new employer, and of course, to live up to expectations.
When working with a client for the first time, it is crucial that you make an impact not only on the quality of your work but also with the professionalism of your company.
It is essential that you present yourself as a prepared and qualified professional. Be clear on what you can and can not achieve. You can find below a more detailed list of tips for freelancers working with a client for the first time.
Mind your language
The first thing you should do when you converse with your new employer is to pay attention to your grammar. Since most of the exchange happens via chat on the Freelancer website, it is crucial that you observe the common grammar rules when typing your messages. Also, you don’t need to be extremely formal with your words, but being respectful all the time will take you a long way.
Once you discuss the project, make sure you have read the brief and checked for any attached documents that could contain further details. Research what the client’s business is and also who their competitors are.
Have a list of questions about the project and discuss everything the employer needs. At the same time, expect those frequently asked questions from the employer and have the answers at hand so you’re ready once they come your way.
Be clear on the price and time frame
Once the details are discussed, be clear with how much you will charge and how long it will take you to get the project done. Be transparent if there would be extra costs as the work progresses and account for possible delays before providing with an accurate quote and time frame.
It is extremely unprofessional to ask for more money once the project is underway or to delay the delivery of the work. Doing so can put the employer off of working with you again.
Another important tip to remember is to agree on a structure of milestones together with your employer. This is the best way to move forward as it ensures both of you are on the same page about every single detail before getting started with the project.
Manage client’s expectations
Don’t over-promise and don’t be afraid to say “no”.
Show you’re trustworthy and responsible
Be on time for your virtual meetings. Don’t take long to respond to the employer’s messages. It would be better if you let your employer know your working hours and when you are not available. All of these actions will give the impression that you are trustworthy and responsible.
Done reading? Now go find for new employers and bid on their projects.